「The room was clean and spacious for Israel. Staff were all extremely helpful and kind. The Israeli breakfast was something special, with fresh fruit, vegetables, salads, fish, hot entrees, and baked goods of all sorts. The self-serve cappuccino machines were appreciated. Best feature for a Jerusalem hotel was the outdoor pool - grande! and a small pool for children and a little play area. This was in addition to a large indoor swimming pool and a good indoor gym.」
「no shower gel from the first day we checked in. we had to call the reception, but they did not have the bottles refilled. And then we had to call the reception again, and they sent someone to give us some small bottles of shampoo and shower gel. The following day still no one had the shower gels bottle refilled. We had to call the reception again and then they had someone sent us a big bottle of shower gel. until the day we checked out, the original bottles of shower gel in the room were still...
「Room has some mold in the bathroom sink. Lobby is nice, breakfast is good. Forgot EarPods in the room and they did not let me go back to the room to get them.
If you forget anything in the room consider it gone in this hotel.」