Tepoztlán Ex-Convent of the Nativity Hotels

"“We understand your concerns but we have work to do” is what we were told when we noticed and heard that the roof above our room was being renovated. The banging was so hard, stuff were falling off the surfaces in the rooms. Then he followed up that “the construction is only from 10 am until 6 pm!” After many hours of waiting, we were moved to another room"

"En las todos todo se ve muy bonito. Pero la realidad es que las camas están horribles y son muy duras. Así mismo las almohadas de la peor calidad en el mercado. Las sábanas también. Las cortinas no funcionan pues entra toda la luz y hay un gallinero abajo que entra tod el ruido. La peor esperiencia jamás vivida ! No vayan ! "

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"Hermoso hotel y atención de primwra "

"Friendly and considerate staff Clean rooms and beautiful hotel. Perfect place for a retreat. "

"From the moment I arrived at Artesanos 11, I felt completely at ease. The staff is incredibly friendly and welcoming, the space feels safe, and everything is spotless and well cared for. Such a comforting, pleasant experience — I’d happily come back and recommend it"

"El hotel todo bien pero las habitaciones dan a unas casas que tienen gallos y hacen ruido desde las 3 am "

"The Spa was nice and relaxing. The staff did a good job. The only thing is that the water pressure for the shower was inconsistent. Overall a good centric place to stay if the activities are downtown. "