Kansas City Excelsior Golf Course Hotels

"It was a great experience"

"Good "

"The property was clean and staff was professional and breakfast was good. It was a pleasant evening for me."

"The beds are insanely comfy, probably the best sleeps of my life have been at this hotel. 😂 And the showers are also amazing!"

"Loved the stay I've booked a room a few times"

"This was our second time staying here. When we have events in KC, it’s so much easier and nicer(and cheaper) to stay at this Stoney Creek Inn! Good breakfast buffet, clean room and free parking!! It’s our go to!"

"Great service "

"Will not be back"

"When we arrived I was greeted by a kiosk not an actual person. When it came time to do the deposit I asked if they had tap to pay and they said I would need the physical card. I explained I was traveling and had grabbed my sisters card on accident instead of mine and the kiosk guy said it was ok to manually enter the numbers, which since it's my card I know them by heart. The guy who was doing laundry came out and said absolutely not. After arguing with them at 10pm finally he let me manually enter the numbers. Then we get to the room and the TV doesn't work it won't connect to the Internet and the AC didn't work. There was a portable unit but that didn't work either it was missing required parts to work properly. And the refrigerator was warm. I called 0 on the phone and was basically refused to move us rooms. Overall this place was horrible and I will NEVER stay at a Sure stay ever again nor will I use hotels.com due to the fact that when I called and complained they had to wait for hotel staff to decide on a refund. Why did I use hotels.com then. Just saying"