They said housekeeping service was available ONLY upon request and yet a maid entered my room several times during the week unannounced and unrequested.
And there was a couple of days when hot water was not available for showering.
William Hosmer
2024 年 2 月入住 5 晚
10/10 超赞
Mary
与配偶出行, 商务旅客
2024年03月1日
满意:清洁度、员工和服务、住宿条件和设施
Everything was pleasant and clean
Mary
2024 年 2 月入住 1 晚
8/10 还可以
Sophia
2024年02月26日
满意:住宿条件和设施,清洁度
Carpet and upholstered chair in room were visibly dirty. Closet door stayed open because locking mechanism was missing; manager made aware and did nothing. Dirty washcloth left hanging in shower. Front desk evening staff and breakfast service staff were very pleasant and helpful.
Sophia
2024 年 2 月入住 2 晚
4/10 很差
Wnuprz
2024年01月20日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The staff are AMAZING! Nick was the new team member and his trainer was so professional and accommodating! It’s sad to have such a great team and the facility in which they work is far from up to standard! Reno is definitely needed to match the team!
Wnuprz
2024 年 1 月入住 1 晚
8/10 还可以
Howard
与家人出行
2024年01月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Okay
Howard
2024 年 1 月入住 1 晚
2/10 糟糕
julia maria
与家人及幼儿出行, 与家人出行
2023年12月29日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Llegando la puerta descargada no funcionaba con la tarjeta hasta que en el 3er intento bajando a buscar ayuda subieron a cargar la batería de la cerradura, la cama desatendida y la otra cama manchada de sangre tuve que bajar a reclamar y me dieron en mis manos el montón de sábanas y cobijas para que yo hiciera el trabajo de cambiarlas quede sin palabras, que feo de verdad el piso pegajoso y sucio gracias a dios solo fue 1 noche el desayuno patético ni los niños comieron todo mal sabor .
julia maria
2023 年 12 月入住 1 晚
6/10 一般
Sarah,Orlando
与家人及幼儿出行
2023年12月29日
满意:清洁度、员工和服务、服务设施
The staff were great. The room was okay. The pull out couch had dirty sheets on it and the room smelled like mildew. The night clerk was very apologetic and offered to move us and gave us clean sheets, but it was late and we didn’t want to move the kids to another room. Everything else seemed clean, the bathroom was spacious.