「They overbook It and promise give refund. But they don't give me back the money. And terrible service. So slow transfer us to another hotel at 1 am. The staff don't show any sorry！」
「Great experience at the Iris Hotel! Spotless rooms, friendly service, and a good breakfast. It's in an excellent location for taking the ferry to Martha's Vineyard. I would definitely stay here again.」
「When we arrived, they offered us the option to upgrade our room. We saw our original choice and the one they were offering, and we chose to upgrade. It was a good decision. We enjoyed our conversations with Marcelle throughout our stay. The only issue we had was we didn’t know the freezer was turned off and why ice cubes would not freeze. We eventually found out and fixed the situation. Everyone was very friendly.」
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