Matala Bay Hotel blends family-friendly activities and relaxation. Guests enjoy cocktails at the poolside bar or explore the area on bicycles. The hotel offers on-site shopping, free in-room WiFi, and two coffee shops for refueling during their stay.
Located in Faistos, Matala Bay Hotel is in the historical district and near the beach. The area's natural beauty can be seen at Agiofarago - Marsalo and Beach of Matala, while Museum of Cretan Ethnology and Museum of Messara are cultural highlights. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and ecotours nearby. Visit our Matala travel guide
Matala, Faistos, Crete Island, 70200
What's nearby
Beach of Matala
5 min walk - 0.5 km
Caves of Matala
7 min walk - 0.6 km
Roman Caves
7 min walk - 0.6 km
Komos Beach
5 min drive - 3.1 km
Red Beach
11 min drive - 1.6 km
Getting around
Heraklion (HER-Nikos Kazantzakis)
72 min drive
Restaurants
Boho
7 min walk
Port Side Matala
8 min walk
Anemi
7 min walk
Taverna Sunset
10 min walk
Zafiria
7 min walk
About this property
Matala Bay Hotel
Family-friendly hotel in a shopping district
A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at Matala Bay Hotel. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a firepit and 2 coffee shops/cafes.
Other perks at this hotel include:
A seasonal outdoor pool and a children's pool, along with pool umbrellas
Free self-parking and extended parking
Buffet breakfast (surcharge), bike hire and express check-out
A TV in reception, a porter/bellboy and beach umbrellas
Room features
All 75 individually furnished rooms boast comforts, such as free international calls and furnished balconies, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
Free tea bags/instant coffee and electric kettles
Bathrooms with rainfall showers and hairdryers
25-inch flat-screen TVs with premium channels
Wardrobes/cupboards, separate sitting areas and fridges
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
2 bars/lounges
2 coffee shops/cafes
A poolside bar
A restaurant
Coffee and tea in common areas
Hosted evening meal available daily for a fee of EUR 15
Snack bar/deli
Things to do
Bicycle rentals
Children's pool
Library
Outdoor pool (guest access)
Playground
Seasonal outdoor pool
Shopping
TV in common areas
Family friendly
Children's pool
In-room cot
In-room refrigerator
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Outdoors
Beach loungers
Beach umbrellas
Firepit
Garden
On the bay
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool umbrellas
Terrace
Spa
Massage
More
2 buildings
5 floors
Communal living room
Designated smoking areas
Mediterranean architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
25-inch flat-screen TV with premium satellite channels
Food and drink
Electric kettle
Refrigerator
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free international calls
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
Late check-out is available for a fee (subject to availability)
Hosted evening meal: EUR 15
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1289344
We should mention
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 6:00 AM to 11:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Matala Bay Hotel
Matala Bay Hotel Hotel
Matala Bay Hotel Faistos
Matala Bay Hotel Hotel Faistos
Frequently asked questions
Does Matala Bay Hotel have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 6:00 AM to 11:30 PM.
Is Matala Bay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Matala Bay Hotel?
Self-parking and extended parking are free at this property.
What time is check-in at Matala Bay Hotel?
Check-in start time: 1:00 PM; check-in end time: anytime.
What time is check-out at Matala Bay Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Matala Bay Hotel located?
This family-friendly Faistos hotel is located in the historical district, within a 10-minute walk of Beach of Matala, Caves of Matala and Roman Caves. Matala Caves and Church of Our Lady are also within 3 miles (5 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Matala Bay Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Overall our stay was good, the rooms were average size, bathroom could be a little bit bigger, pool was clean and nice , breakfast was very nice, except for the coffee which was very light, otherwise a good variety for breakfast,would stay here again
The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty.
This hotel was good choice for us. I recommend it for visiting Matala.
The room was basic and a little dated, although the bathroom had been upgraded and was very nice.
I was disappointed there was no tea/coffee making facilities in the room.
Pool and restaurant were both lovely.
Breakfast choices were excellent and varied.
All in all a great stay.
Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Alessia
Stayed 4 nights in Jul 2022
6/10 Okay
Elizabeth
16 Sept 2022
Liked: Cleanliness, amenities
Disliked: Staff & service
Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Elizabeth
Stayed 8 nights in Sep 2022
6/10 Okay
Liliana
26 Jun 2023
Liked: Cleanliness
Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
2 nuits en transit sur notre circuit de 10 jours, excellent accueil, parking facile, piscine agréable et des buffets variés et excellents. On recommande
Établissement ne méritant pas du tout ses 3 étoiles. Chambre sale, mobilier vétuste et ancien. Personnel mal aimable, aucun sourire de la direction et de ses employés. Petit déjeuner industriel et infecte.
La chambre réservée n’a pas été fournie. A la place, une chambre “bidonville”. La direction arnaque délibérément les voyageurs. Expedia ne devrait pas proposer cet hotel.
Kevin
Stayed 1 night in Jul 2022
8/10 Good
Noemi
9 Jul 2022
Liked: Cleanliness, staff & service
tres proche de la plage et ville. calme, nelle piscine, mele si bb possibilità de manger a midi au bar de la piscine. grande double chambre familiale avec balcon tes lumineuse. bon prix.
pas de vie mer, vue sur un chantier, hôtel defrechi. fin du petit degeuner a 10h ...trop tôt
Das Hotel ist reinlich und befindet sich im guten Zustand. Zum Kern und zum Strand kommt man locker in 5 Minuten. Das Frühstücksbuffet ist empfehlenswert. Das Bett war sehr unkomfortabel (Aufwachen mit Rückenschmerzen), während meine Partnerin sehr gut schlafen konnte.
Verified traveller
Stayed 3 nights in Jun 2022
2/10 Terrible
Udo
17 Oct 2021
Liked: Cleanliness
Disliked: Staff & service, amenities
Das Zimmer, welches wir reserviert hatten, bekamen wir nicht. Wir buchten eine Suite mit zwei Zimmern, bekamen ein kleines Dreibettzimmer. Das Personal war unfreundlich und frech, nachdem wir reklamierten. Wenn es nicht so spät gewesen wäre, wären wir wieder abgereist.
Es ist das letzte Mal das wir bei Expedia gebucht haben.
So etwas ist mir noch nie passiert.
Viele Grüße
Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Hôtel très bas de gamme.
Chambre vieillotte, lit très inconfortable, salle de bain d'un autre temps, douche minuscule avec rideau...
Petit déjeuner horrible, industriel, certainement des produits congelés, salle bruyante, cantine bas de gamme.
Je déconseille fortement cette établissement.
Seul point positif son emplacement proche du centre de Matala et de la plage.
L’hotel dista a meno di 5 minuti a piedi da Matala beach. Pulito e dotato di personale cortese e molto disponibile. Abbiamo soggiornato in 3 in una stanza “deluxe” situata al 4º piano per una sola notte. L’ascensore non funzionava ma i bagagli ci sono stati fatti pervenire in stanza mediante un ascensore di servizio. Colazione continentale abbondante con alcuni alimenti cotti al momento di servirli.
Vincenzo
Stayed 1 night in Aug 2021
8/10 Good
Alain
14 Aug 2021
Liked: Cleanliness, staff & service
Bon séjour
Chambre un peu vieillotte. La salle de bains nécessiterait un rafraîchissement. Pour le reste, rien à dire. Petit-déjeuner copieux, piscine agréable, hôtel au calme légèrement à l’écart du centre ville. Je recommande cet établissement
Albergo molto comodo e centrale, la hall e gli spazi comuni sono belli e luminosi. Personale molto gentile. Ottimo il sevizio bar, aperto fino a tardi. Molto bene la colazione, sia per il cibo sia per la location. I bagni delle camere vanno rinnovati ma nel complesso il rapporto qualità prezzo è eccezionale. È stato un piacere soggiornarci.