I didn't like the front desk didn't recognize my reservation insisting i have to pay.
Jumir
2024 年 5 月入住 1 晚
2/10 糟糕
Guy
2024年04月19日
Guy
2024 年 4 月入住 1 晚
10/10 超赞
George
团体旅客
2024年03月25日
满意:清洁度、服务设施、住宿条件和设施
The little shop was cool, hotel room was clean. Only negative about the stay was it took a long time for someone to come check us in.
George
2024 年 3 月入住 2 晚
2/10 糟糕
Shelly
2024年03月19日
Shelly
2024 年 3 月入住 1 晚
8/10 还可以
Shane
2024年03月17日
Shane
2024 年 3 月入住 1 晚
8/10 还可以
Crystal
2024年03月16日
Crystal
2024 年 3 月入住 1 晚
10/10 超赞
Frederic
2024年03月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A charming place, who got everything, a bar and nice restaurant too
Frederic
2024 年 3 月入住 2 晚
4/10 很差
Arianna
与配偶出行
2024年02月26日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
They have renovated this hotel nicely and Falcon Lake is a great getaway location! Our overall stay was a 3.0/5. We paid $250.00 for 2 nights is very overpriced for what we ended up receiving. We did not have any hot water during our stay even after being told to let the water run for 15 minutes and zero water pressure in the shower. If we would've known this, we likely wouldn't have stayed. The rooms are renovated and the bathroom floor is heated which is a nice touch! No daily room service though unless asked. There are some outdated pieces of furniture. The sauna and steam room are 10/10! But unfortunately, the water slide is not working and we were not aware of this when checking in. When checking in, we had to call someone to come to the front desk and waited ~10 minutes which is inconvenient. We were disappointed with the restaurant 1964. We ordered drinks which took 20 minutes to come out and food was over 45 minutes. We were only given the Valentine's Day menu and never offered the regular menu. Later that evening we ordered drinks in the pub/lounge and the person making our drinks charged us for doubles but the alcohol ran out before filling it to 2oz and she continued to make our drinks. Overall, our experience was quite poor and is an honest review of the hotel in its current state. We think it has potential for the future but we don't think the quality/service matches the current price.