「The manager was extremely rude when we checked in. After checking in, we told the front desk person that our room smelled like a dead rat. She said she would try to find some air freshener while we went to dinner. When we returned, we were informed that there wasn’t any air freshener. She apologized, said another guest had complained of the same thing and that the hotel was completely booked, so we couldn’t be moved. 」
「The manager was extremely rude when we checked in. After checking in, we told the front desk person that our room smelled like a dead rat. She said she would try to find some air freshener while we went to dinner. When we returned, we were informed that there wasn’t any air freshener. She apologized, said another guest had complained of the same thing and that the hotel was completely booked, so we couldn’t be moved. 」
Nancy