Indoor spa tub

Reviews of C'mon Inn Fargo

3 out of 5
C'mon Inn Fargo
4338 20th Avenue, Fargo, ND

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews" "
Rating 8 - Good. 279 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with family
Bathroom was out dated had hair on clean towels.
Stayed 1 night in May 2024
Response from Dean on 16 May 2024
We will look into the hair item. Likely from linen folding and missed when putting room. All items are cleaned very well daily.Our rooms are kind of setup with an older country style, however, in the guest rooms, new carpets, new wallpaper, and new artwork were all completed 5 years ago. Also new door locks.In the Last 6 months we replaced all dressers/multipurpose furniture, All new TV's in every room with 55" and 65" screens, and new refrigerators in every room. 3 years ago, ALL PUBLIC area carpet, wallpaper, and furniture were replaced and updated beautifully.We take Pride in the likely one of the cleanest hotels in the area and the staff are superb!

10/10 Excellent

Michelle, Dickinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, helpful, polite, kind. Space was quiet and relaxing despite being truly close to the pool and a visiting high school team!
Stayed 1 night in May 2024
Response from Dean on 14 May 2024
Thank You!

6/10 Okay

peggy

Liked: Staff & service
Stayed 1 night in May 2024
Response from Dean on 12 May 2024
Thank you for your review.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like the hot tubs. Courtyard was noisy after 10:00 PM. Breakfast did not vary from day to day. We ended up going out for breakfast.
Stayed 3 nights in May 2024
Response from Dean on 7 May 2024
Thanks Karen for the review.Quiet time is 11 pm for entire hotel. Until then guest enjoy all the fun and relaxing in the 4 hot tubs and ping pong, etc. King rooms on outside perimeter less likely to hear any noise anytime. Yes like all hotels with a free breakfast they are similar everyday. We change meat selections and type of eggs on a rotating basis.We also have one of the largest included breakfast in the area! To include not just waffles, but pancakes for those guests that don't care for one or the other. Way too many things to list here.When I am on vacation or traveling, I also prefer to go out for breakfast, but that's a personal thing for me. But sometimes if it bad weather or I just don't want to go out, we have a great breakfast.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service! Quick, and easy check in and check out. Very quiet night
Stayed 1 night in May 2024
Response from Dean on 6 May 2024
Thank You!

10/10 Excellent

Shaylese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Dean on 7 May 2024
Thank You!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Dean on 6 May 2024
Thank You!

10/10 Excellent

Denise

Travelled with partner
Speedy checkin
Stayed 1 night in May 2024
Response from Dean on 4 May 2024
Thank You!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Dean on 5 May 2024
Thank You!

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jacuzzi water was warm and clean. Hotel was so quiet!
Stayed 1 night in Apr 2024
Response from Dean on 2 May 2024
Thank You!

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great however It was under construction. Building an elevator, replacing the roof , 3 hot tubs worked well . One wasnt working . Banging , drilling and noise at 8am was kind of atrocious. We will stay again .
Stayed 3 nights in Apr 2024
Response from Dean on 1 May 2024
Thanks, Amanda, for your review.Yes, the GREAT NEWS is that we are again making our C'mon Inn better than ever!!As with any progress there is a little distress for a short time.The workers for the most part are working from 10-4 with noise type issues. We are now past the disruptive type of noise. We do have one of the 4 hots tubs down at the moment as we are also starting the process of replacing all of our hot tubs one at a time with NEW hot tubs! So Awesome!We have 5 hot tubs total for guests to enjoy! 4 in the courtyard (with one down being replaced). However, we have another hot tub in the large pool area which is our 5th. So we really have 4 hot tubs open while we replace one at a time.Our repeat guests and staff are so excited about the newest of our upgrades to the hotel. We have completed so much in the past. We are currently busy with renovations and upgrades, and more to come in the future! We continue to enhance and improve our facility for guests to enjoy! We do not stay complacent that's for sure!See you next time!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dean on 30 Apr 2024
Thank You!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dean on 30 Apr 2024
Thank You!

10/10 Excellent

Terri, Winnipeg

Travelled with group
Liked: Cleanliness, amenities
Excellent hotel. Very clean. Well maintained. Nice layout with the common area. Comfortable and clean beds!
Stayed 1 night in Apr 2024
Response from Dean on 27 Apr 2024
Thank You!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The service was fantastic
Stayed 1 night in Apr 2024
Response from Dean on 27 Apr 2024
Thank You!

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator is desperately needed.
Stayed 1 night in Apr 2024
Response from Dean on 22 Apr 2024
Hi BarbaraThanks for your review.Actually, a NEW ELAVATOR is coming this summer 2024!I hope you noticed the large plastic wrapped encasement just off the lobby with the signs saying a new elevator is coming soon!We have been working on the construction of the elevator shaft for a month now. Hopefully after finished with the shaft construction, the elevator will be installed soon after.This expensive addition is being done on the decision of the owner and paid by him as well.We have done so many upgrades and we continue to do so. Thanks for continuing to stay with us when in Fargo.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dean on 22 Apr 2024
Thank you!

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The A C was not working well. We even had employee come up an set the thermostat for us. Temp was set at 66, but temp was 74 in the room
Stayed 1 night in Apr 2024
Response from Dean on 16 Apr 2024
JosephI am sorry to hear you had an issue the the AC.I don't have a good answer as your room was the only issue reported. Perhaps the employee did not correctly set the dial is all I can think.I wish I knew what room this was for so I could go check it myself.

10/10 Excellent

Sid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with another couple and had a great time. The inner court room is perfect for visiting and playing games. Numerous hot tubs makes it very nice.
Stayed 3 nights in Apr 2024
Response from Dean on 16 Apr 2024
Thank You!

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Above average hotel. Comfortable court yard
Stayed 1 night in Jan 2024
Response from Dean on 14 Apr 2024
Thank You!

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Great friendly staff made for a great vacation. There is some construction for installation of an elevator that is taking place but work is kept to daytime and did not disturb us at all. Breakfast was good with standard choices and area was kept immaculate! Highly recommend this hotel!
Stayed 3 nights in Apr 2024
Response from Dean on 14 Apr 2024
WendyThank you so much for the review.I would add also that there is NO construction on weekends at all.We are doing so many things to improve the hotel, and there is never a good time to do improvements. When we are done it will be awesome.See you next time!

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the hot tubs. Two were closed, but few people there so was fine for us. Big breakfast with lots of choices. Room was fairly small.
Stayed 1 night in Apr 2024
Response from Dean on 11 Apr 2024
Thanks for your review Lisa.Just FYI, we have 5 hot tubs, a pool and a baby pool at the hotel, like no other hotel around.We are replacing hot tubs as we speak, the first one is being prepped for replacement and therefore out of order temporarily. During the evening you spoke of, for testing and adjustments we had another hot tub closed while we waited for chemicals to correct. It was back in service for the evening.I was at the hotel all night, and only one hot tub was being used during the chemical test during that time.There were 3 hot tubs open during the testing of the other spa.Its nice that we have so many hot tubs that when one is down we have others available to use. We have different room styles available, some bigger, some smaller, depending on what is desired.

6/10 Okay

Deborah

Travelled with partner
Liked: Amenities
I've read other reviews and noticed that hotel management attacks the customers when they are just trying to express how well their experience was. This was my experience and I won't take any attacks. My experience was just average. Nothing seemed out of the ordinary and we do travel a lot. Best part was the hot breakfast. Bed was comfortable. Elevators are soon coming! Carpet seemed dirty. Bathrooms don’t have fans. Toilet paper is sand paper. TV stopped working. Water was cut off for two hours mid morning with only a 20 minute warning. I was just happy to have a bed and good breakfast but won't be staying again as there are way better choices to choose from.
Stayed 4 nights in Apr 2024
Response from Dean on 10 Apr 2024
Deborah,As I always start out, I advise people to read all reviews, especially as we have so many excellent reviews. We have guests for many reasons that take issue on something(s).And as you started your review with other peoples circumstances and reasons for my rebuttals (and clarifications of mis statements, I do not attack, but some may feel that way, but I always clarify what I say. Reviews should be based on your experience, not how you feel about other guest reviews and or replies to them. Reviews can be considered attacks as well when they are not accurate, as are some items in this review.That said lets, look at your review.We have one of the best hotels in the area! The most recent review after yours was 5 of 5 great stay!Some of your comments are opinion based, which is why I think reviews are a weak link to others as misguiding advice. I always say, try for yourself, especially with all the great reviews from past guests.Carpet is cleaned professionally very often, and the carpet is fairly new, maybe you didn't like the look of the carpet our decorator chose?I assure the carpets are great, and the public area carpets were replaced 2 years ago and are beautiful.Another mis-statement, our bathrooms have fans, they are silent, in the bathroom ceiling in the corner, and are an ALWAYS ON fan. hold the tissue to it and it sucks it upward! Toilet paper is a premium style from our paper supply company. No one else I can remember has said negative about it in 9 years.TV if it stopped is a fluke, or human error hitting a wrong button on the remote. Easily fixable. But maybe you didn't call staff for help. We have Midco fiber optic Cable in house.The water was not shut off without warning. For an item dealing with the elevator it had to be shut off for a short time. We told all guests we could get ahold of about the water shutting down, and didn't shut down until the late checkout time of Noon. We wanted to ensure guests had time to shower before departures and be ready for the day.We consider ourselves, along with our returning guest's years after year, to be the best choice in Fargo. My intent is not to attack you but inform yourself and other readers of many mis-representation in a review.

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Dean on 10 Apr 2024
Thank You!

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some renovations going on but very minimal impact our stay. The organization and cleanliness of the breakfast area was very impressive.
Stayed 2 nights in Apr 2024
Response from Dean on 8 Apr 2024
Steve Thank You for your kind review!Yes, we are installing an elevator, however over the weekend there was no construction. Only working construction on weekdays. See you on your next stay.

10/10 Excellent

Tiberia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I quite enjoyed the pool and hot tubs
Stayed 1 night in Apr 2024
Response from Dean on 6 Apr 2024
Thank You!

6/10 Okay

Tabatha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in construction and it wasnt advertised. No elevator and because I booked through Expedia I would have to pay 40 more per night to be on the main floor with 2 people who have limited mobility.
Stayed 2 nights in Apr 2024
Response from Dean on 7 Apr 2024
TabathaFirst of all, I hope you enjoyed the beautiful hotel we have! Secondly, the construction, which affected no one on the weekend as they were not working on it, IS FOR THE PEOPLE WITH MOBILITY ISSUES! THIS IS GREAT NEWS!There was no need to say anything about the construction as it was not an issue to anything or anyone this weekend! NO issue at all.Construction is the way to add great things, and even when in progress, there is never a good time as people will have issues.We are ADDING a NEW elevator that we have never had in 30 years. AND at the decision of the owner as we are grandfathered and not required to do this expensive project. But for our guests we are doing this.Third, you would have to pay more to be on the main floor due to location of rooms, not because of Expedia reservation! Fourth, if this was a problem, most people would simply seek to leave and go to another property with an elevator. But I agree, I would want to stay at this beautiful hotel as well!

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the ambulance of the property nice place to stay for a quiet weekend with the family
Stayed 3 nights in Mar 2024
Response from Dean on 3 Apr 2024
Thank You!

10/10 Excellent

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't the first time there, won't be the last. Great value and experience 👍
Stayed 3 nights in Mar 2024
Response from Dean on 2 Apr 2024
Thank You!

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, unwind with a great breakfast too
Stayed 1 night in Mar 2024
Response from Dean on 1 Apr 2024
Thank You!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Dean on 31 Mar 2024
Thank You!

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spend 2 nights here during the week for a quick trip down from north of the border. We really enjoyed our stay. I read a number of reviews on this place prior to booking. And happy I booked at the C’mon Inn. They allowed us to check in an hour early as our room was ready. The entire place is very clean. It was quite busy with guests but had no issues with noise from other families. They do have a sign to walk like a penguin when leaving the hotel as there can be some icy spots in the parking lot. So they do there part making sure the sidewalks are not icy. Their continental breakfast was nice. Lots of options. And the staff were on top of keeping things fresh and full. They offer free coffee all day too, which we enjoyed. We thought the setup with the solarium style center of the hotel was great. We were able to socialize with friends on the outside table while the kids played in the hot tub and ping pong. It’s was close to everything we needed in Fargo. They were constructing a new elevator in the main lobby, but the noise was only from 10-4pm and we were never in the hotel during this time. And the crew cleaned up very well after their day. So we had no issues with it. Bed, pillows and linens were quite nice. We would definitely stay here again in the future.
Stayed 2 nights in Mar 2024
Response from Dean on 29 Mar 2024
Craig,Thank You for kind and great review!We do our best to make stays as comfortable as possible and keep the facility very clean.And yes, we are always keeping the hotel fresh and up to date, and adding things such as the new elevator to help our guest stays even better!Hope to see you again soon!

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dean on 28 Mar 2024
Thanks Jason!

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Dean on 28 Mar 2024
NickSorry you didn't enjoy our more than beautiful Hotel!So many repeat guests comment how great our facility and how impressed they are with the outstanding staff that helps make our hotel stand out.This hotel is a hidden gem (as said by many guests) as we are not a major known franchise cookie cutter type hotel with our huge, wooded courtyard with 7 bodies of water and one of the best complimentary breakfast in the area.Please check out our hotel and see how different and beautiful it is.

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
The construction was very loud but the staff gave out ear plugs. We love the atmosphere of this hotel. The trees and hottubs are excellent. We like that breakfast is included.
Stayed 2 nights in Mar 2024
Response from Dean on 28 Mar 2024
Deanna,Thank You!Unfortunately to make improvements sometimes construction has to happen and its never a good time.The noise of construction was 2 days and we made sure only from 10-4 so it was 10-12 hours straight. Thankfully it's over and by July we should have an elevator for the first time ever! Thats the best part of the noise issue.We are constantly thriving to make a better C'mon Inn for future stays!Thank You for your patience during the construction.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There really isn’t anything to complain about! very pleasant stay.
Stayed 2 nights in Mar 2024
Response from Dean on 25 Mar 2024
Thank You!

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from Dean on 12 Apr 2024
Thank You!

6/10 Okay

Lizzy

Business traveller
Liked: Amenities
Disliked: Cleanliness
The smell of chlorine was excessive throughout the whole hotel and in the individual rooms from the hot tubs. The whole lobby area is beautiful great for groups if you can get past the smell.
Stayed 1 night in Mar 2024
Response from Dean on 18 Mar 2024
LizzyWe had no complaints by any other of our 700 plus guests this weekend about chlorine smell issue and staff relayed no issues with chlorine smell as well.In fact its funny you mentioned it, but we had a family reunion that was in the meeting room yesterday and today, took pictures in the lobby area, and made no mention to staff of the chlorine issue.Everyone has different tolerances to chlorine, some worse than others.Our pool and spa test were compliant to city regulations as well.Your right, we do have a beautiful hotel and facility.We are full every weekend with past guests and new alike that also comment on how scenic the courtyard is with the open atrium and wooded areas of trees. And yes the 7 bodies of water like no other hotel! This hotel is a gem, please come visit for yourself and judge.

8/10 Good

Derek

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Enjoyed
Stayed 2 nights in Mar 2024
Response from Dean on 12 Apr 2024
Thank You!Sorry for the response delay, we just received this review on 4/11/24, not sure why it was delayed getting to us.

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They only thing that i did not like was there was no light on the desk in our room.
Stayed 1 night in Mar 2024
Response from Dean on 17 Mar 2024
Renee,Thanks for the nice review.If that is the only issue, it was easily resolved by asking the front desk for a desk lamp. Not sure why there was not one in your room. It may have been broken and not brought to my attention to replace right away. We will look for a room without a light on the desk and take care of immediately.Thanks again.

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and explained everything when we arrived. Pool and lounge area were clean and although shared spaces, seemed very communal with the other guests. Only complaint is that the hottub was over chlorinated and hurt your eyes if you stayed in for any length of time. The room was spacious, well stocked and clean. Will definitely stay here again!
Stayed 1 night in Mar 2024
Response from Dean on 11 Mar 2024
KristenThank You! I appreciate your great review! and hope to see you again in the near future!Although we are sorry your eyes hurt from the pool chemicals, I will note that is a personal reaction. When some react to pool chemical, most did not.We try to keep the bodies of water at the required levels by state and city, while still comfortable for all.

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were using hot tub. At 10 pm started to fill automaticly and got tub was cold. By the time it heated up it was close to 11 pm and we were told it was closed. The tubs should be programmed after closing not during time of use
Stayed 2 nights in Mar 2024
Response from Dean on 11 Mar 2024
DarleneSorry to hear about the tub filling.We do However have 4 hot tubs open to use by all guests. You simply could have moved to another tub that was hot.

6/10 Okay

Courtney

Travelled with group
Disliked: Amenities
Hot tub bleached my swimsuit. Breakfast was good!
Stayed 2 nights in Mar 2024
Response from Dean on 11 Mar 2024
CourtneySorry to hear about your suit. We had no other issues with the 400-500 guests we had this weekend with swim wear or the hot tubs chemicals.Different suit materials act differently to chemical's as well.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Like the updates that have been done to rooms
Stayed 1 night in Mar 2024

10/10 Excellent

darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful courtyard, felt like we were in tropical place. Loved the hot tubs in same.
Stayed 1 night in Mar 2024
Response from Dean on 8 Mar 2024
Thank You!

4/10 Poor

Onale

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Dean on 9 Mar 2024
Probably didn't like all the FUN others were having.We have a wonderful hotel like no other in the area.Come check us out. Also check out all the great reviews by others!99% of guests love us. Others just have to be, well, you know.

6/10 Okay

calvin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was fine
Stayed 1 night in Mar 2024
Response from Dean on 4 Mar 2024
Calvin,Sorry you didn't find our hotel as awesome as others.

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dean on 3 Mar 2024
Thank You!

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities
ice around the handicap parking
Stayed 2 nights in Feb 2024
Response from Dean on 1 Mar 2024
JayThanks for your review.As this is a weather related item and not so much a review of the hotel, I appreciate your concern about ice as related to the parking lot.We shovel and salt constantly, but with melting and refreezing as is going on now it is hard to keep up with mother nature. Our sidewalks are white with salt residue as well. As our signs say its icy, walk like a penguin, this is good advice everywhere we go.We will continue to monitor and take action as appropriate.Thanks again for staying with us!

8/10 Good

Lynn

Quiet area with little traffic. Great breakfast.
Stayed 2 nights in Feb 2024
Response from Dean on 26 Feb 2024
Thank You! Glad you enjoyed your stay