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关于法里达巴德丽笙酒店的点评

5 out of 5
法里达巴德丽笙酒店
Sector 20B, Mathura Road, Opposite Bata Metro Station, Faridabad, Haryana

点评

7.6

还可以

10 分 - 超赞。49 条好评，共有 108 条点评" "
8 分 - 还可以。26 条好评，共有 108 条点评" "
6 分 - 一般。8 条好评，共有 108 条点评" "
4 分 - 很差。9 条好评，共有 108 条点评" "
2 分 - 糟糕。16 条好评，共有 108 条点评" "

8.8/10

清洁度

8.2/10

员工和服务

7.8/10

服务设施

8.4/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

CHUNG TE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
在此飯店附近，不會有第二個選擇了。
無懈可擊
Mandeep 于 2020年01月29日 的回复
Dear Sir, Thank you for a positive feedback. We always strive to deliver 100% satisfaction for our guests through our services to create memorable stays. Looking forward to welcome you again!!

10/10 超赞

Somes，Austin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel. Excellent stuff and service. The surrounding area is a bit scary.
2024 年 3 月入住 2 晚

2/10 糟糕

Carmine

与配偶出行
满意：服务设施
The breakfast staff were excellent, especially Rajiv and Koushboo. It ends there. The first night for dinner we were charged 6500 rupees ($80 USD) for drinks that were supposed to be included according to the food manager. They never took it off over 3 days of arguing. On our last day we called not the front desk to quote a driver to drop us off in Jaipur. Our next stay for 4 nights. Their all- inclusive amount for the driver was reasonable so we accepted in. 1 hour and 45 minutes into the drive their hotel driver says we are at the airport drop off. We were shocked that he took us to Delhi. The driver called the hotel and ARIHANT, duty manager, and AHMED, 2nd manager said that we told them we needed to go to the airport, not Jaipur! After 4( minutes of them accusing us that this was our fault, they said we need to prepay 6 times more in rupees to the driver or the hotel ( via a link they would send for payment) OR we need to get out of the carb do the driver can return. Mr ARIHANT and Mr AHMED are 2 very dishonest people, liars, and have a no good reputation! They became very condescending They are despicable people and showed no concern for us at all. They kept saying it was my fault and I mis- communicated to them. An outright lie. I will deal with the Radisson upon return to the U.S. and make sure they know that these two supervisors who are employed by them are underhanded, dishonest, liars totally incompetent. Then I’ll call my credit card company .
2024 年 1 月入住 4 晚

4/10 很差

SUNIL

与家人出行
Rooms were okay okay. But the A.C doesn’t work. Food was very bad. They don’t allow to bring outside food too.
2023 年 12 月入住 3 晚

6/10 一般

SUNIL

2023 年 12 月入住 4 晚

4/10 很差

SUNIL

2023 年 12 月入住 3 晚

8/10 还可以

Syed

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

6/10 一般

Joacim

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bra men inte value for monet
Man tar betalt som ett lyxhotell på centrumläge och levererar som ett bra affärshotell i ytterområde.
2023 年 12 月入住 1 晚

2/10 糟糕

Adil

2023 年 11 月入住 1 晚

4/10 很差

Ajay

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
The rooms need a total overhaul .. Broken room lamps, dirt covered curtains .. looks like the rooms only get dusted on the top only.. the mini bar is just a fridge with around 5 choices .. and charging 10k for this room was a crime .. will not be staying here any more
2023 年 11 月入住 2 晚

10/10 超赞

Alka

Great
2023 年 11 月入住 2 晚

2/10 糟糕

Anchal Mukesh

2023 年 11 月入住 3 晚

4/10 很差

Syed

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2023 年 11 月入住 1 晚

8/10 还可以

SANGWON

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚

10/10 超赞

Yogesh，Redwood City

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff! Very friendly and hospitable!
2023 年 10 月入住 4 晚
Anubhav 于 2023年10月21日 的回复
Dear Mr. Yogesh, Thank you for reviewing us with the perfect score. Such reviews motivate us to deliver services time and again creating great experiences for our guests. We look forward to welcome you back. Thanks and Regards, Anubhav Sachdeva Learning and Development Manager

10/10 超赞

Marco A V

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Local próximo do Taj Mahal
2023 年 9 月入住 1 晚
Anubhav 于 2023年10月21日 的回复
Dear Mr. Marco, Thank you for reviewing us with the perfect score. Such reviews motivate us to deliver services time and again creating great experiences for our guests. We look forward to welcome you back. Thanks and Regards, Anubhav Sachdeva Learning and Development Manager

8/10 还可以

Atul，Mount Laurel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean hotel.
2023 年 9 月入住 1 晚
Anubhav 于 2023年10月21日 的回复
Dear Mr. Atul, Thank you for reviewing us with the perfect score. Such reviews motivate us to deliver services time and again creating great experiences for our guests. We look forward to welcome you back. Thanks and Regards, Anubhav Sachdeva Learning and Development Manager

8/10 还可以

Flavio

满意：员工和服务，清洁度
2023 年 8 月入住 2 晚
Anubhav 于 2023年10月21日 的回复
Dear Mr. Flavio, Thank you for reviewing us with the perfect score. Such reviews motivate us to deliver services time and again creating great experiences for our guests. We look forward to welcome you back.Thanks and Regards, Anubhav Sachdeva Learning and Development Manager

2/10 糟糕

Harsh

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property does not allow to carry food and it was not told to me before I made a booking with Expedia. I travel across the country and globe and not once I have been denied to bring food from the outside including at 7 star properties. I have asked for the refund as neither I was informed that I can not carry food at your website, nor I was able to peak with you customer care as I was checking in at around 2300hrs. experience was so terrible that I was forced to park my car on the road side to eat with my wife at late night which I had checked in. I hardly used the room for 3 hours as we checked out at 0600hrs next day as AC was also not working. when we informed the staff, we were told that duty manager will take care of this for our future arrivals.... really.... CHEATERS. rest I hope Expedia either dont list this property or give complete information to the customer - and I bet no one will book if you tell customer about ban on food from outside. I also look forward to hearing from you guys on my refund as it was a horrible experience.
2023 年 8 月入住 1 晚
Harpreet 于 2023年09月2日 的回复
Dear Mr. Harsh,At the outset allow me to thank you for your patronage towards Radisson Blu, Faridabad. Your feedback is very valuable to us as 'moments of truth' never cease in our business and it is most important to immediately rectify our shortcomings and listen to feedback to ensure corrective measures.On further investigation of the matter following factual findings were different:1)Outside food / liquor is not allowed in the Hotel premises which is also displayed at the main entrance. Also, Front Desk staff had informed you during your arrival and as a special gesture, it was allowed by them.2)The feedback with regards to Air Conditioning was shared by you during your departure. The staff would have offered you the resolution, if it would have been informed timely. I still feel that the situation would have been handled by the staff member in a rightful manner. I look forward to your benevolence in not allowing this experience to color your impression of our usual standards and services. Your feedback is been shared with the concern area's and will be addressed accordingly. We look forward to have you staying with us again and allowing us to take care of you in the manner that you so rightfully deserve. Warmest RegardsHarpreet Vohra

2/10 糟糕

Indresh

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Shower was dirty and water leaked from glass shower enclosure to washroom floor and even Toilet cubicle. TV did not work…no channels. Just HDMI error message. No room service menu. The next morning the duty manager said there should have been a QR code for menu but I did not see it. When I called for room service before 10pm they said only sandwiches and Briyani available but found on next day that is late night menu after 11pm. Took a long time to check us in. When I asked about Expedia vip perks of 2 complimentary drinks. They had no idea about it or vouchers. Took way too long to check us in and the list goes on. The funny thing is we stayed 2 night prior and service, room, etc was decent. We ain’t expecting Oberoi quality but not this pathetic of a experience. I rarely write reviews but when I spoke to staff it was met with indifference.
2023 年 5 月入住 1 晚

8/10 还可以

Shriprakash

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 2 晚

10/10 超赞

Gaurav

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was spacious and clean. Breakfast spread and taste was also quite good. Metro connectivity close by is also a big plus.
2023 年 4 月入住 2 晚

6/10 一般

ASHISH

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

Mohit

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
well maintained. interiors excellent. staff well trained and very courteous
2023 年 4 月入住 1 晚
Harpreet 于 2023年09月2日 的回复
Dear Valued Guest,It was a pleasure to have you stay at Radisson Blu, Faridabad recently. Thank you for taking the time to review us. I am glad to know that we lived up to your expectation and thank you again for appreciating our product and services. We will definitely keep up the hold that we have achieved and will surely put in every possible effort to make it even more enjoyable for our guests.It is feedback like the one given by yourself, which keeps the team motivated and encourages them to continue to deliver superlative guest experiences.It was an absolute pleasure having you stay with us and we look forward to welcoming you back to your home in Faridabad at Radisson Blu. Assuring you of our best services each and every time you visit us.Warmest Regards,Harpreet VohraGeneral Manager

2/10 糟糕

Navneet

商务旅客
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Great property but staff was extremely rude and unprofessional
2023 年 4 月入住 1 晚

8/10 还可以

Benjamin，Denver

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Free VIP drink was bottled water. No hot water on the second morning. Overall, a good experience for the area.
2023 年 3 月入住 2 晚

8/10 还可以

Lawrence

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel. Better one for the area that I would recommend staying at.
2023 年 3 月入住 1 晚

4/10 很差

Abhinav

2023 年 3 月入住 1 晚

2/10 糟糕

Ashwin

满意：员工和服务、服务设施、住宿条件和设施
2023 年 2 月入住 2 晚

6/10 一般

Lars Villing

商务旅客
满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
2023 年 1 月入住 3 晚

6/10 一般

Harman

与家人出行
Disappointed
I have lived in better 4 star hotels in faridabad. So you are paying extra money for nothing
2022 年 12 月入住 2 晚

4/10 很差

Sukhyun

2022 年 11 月入住 2 晚

2/10 糟糕

Goutam

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
The telephone was not operational, the TV was not functioning, laundry didn't came, poor quality swimming pool, the lounge was not operational
2022 年 10 月入住 2 晚
Swati Das, Assistant Manager L&D 于 2022年11月16日 的回复
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 2 晚
Swati Das 于 2022年10月15日 的回复
Dear Valued Guest,It was a pleasure to have you stay at Radisson Blu, Faridabad recently. Thank you for the perfect score on Expedia. Our endeavor is to offer excellent accommodation, food and prompt service to all our guests and my team, and I feel privileged that you have considered writing this review.Thank you for your patronage and we look forward to the opportunity of welcoming you back to Radisson Blu, your home in Faridabad.Warmest Regards,Team Radisson Blu,Faridabad

8/10 还可以

Sunil

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 1 晚

10/10 超赞

pooja

2022 年 3 月入住 1 晚

10/10 超赞

VIDURSHI

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Food and stay was enjoyable
2022 年 2 月入住 1 晚
Team Radisson 于 2022年02月14日 的回复
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 超赞

VIDURSHI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We will be back in future. Thanks for your excell.
It was Amazing specialey the Brakefast &Dinner food was great really enjoyed it.
2022 年 2 月入住 5 晚
Team Radisson 于 2022年02月14日 的回复
Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.

10/10 超赞

Sunny

2022 年 1 月入住 3 晚

4/10 很差

Sahil

满意：清洁度
不满意：员工和服务
I’ll rate your hotel as 2 star
I felt that people there are trying to loot people Really bad service If you are carrying your own liquor bottle you need to pay thousand rupees per bottle Complimentary brkfst was not available in the room
2022 年 1 月入住 1 晚
Deepak 于 2022年02月14日 的回复
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

2/10 糟糕

Ravi

商务旅客
不满意：住宿条件和设施
worst hotel to stay
Not at all Good, very rude reception and staff, they want every bill to be settled immediately though they have all the details of you with hotel. very much insulting
2021 年 11 月入住 3 晚

10/10 超赞

Surender

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ambience and elegancy
2021 年 11 月入住 1 晚

2/10 糟糕

PANKAJKUMAR

与家人出行
2021 年 10 月入住 2 晚

8/10 还可以

Shivani

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 1 晚

10/10 超赞

Sumit

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 5 月入住 1 晚
Radisson Blu Team Faridabad 于 2021年07月1日 的回复
Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Regards, Radisson Blu Team Faridabad

10/10 超赞

Harjeet

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 4 月入住 1 晚
Radisson Blu Team Faridabad 于 2021年04月9日 的回复
Dear Mr. Harjeet, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Regards, Radisson Blu Team Faridabad

10/10 超赞

Sumit

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 2 月入住 1 晚
Radisson Blu Team Faridabad 于 2021年03月6日 的回复
Dear Mr. Sumit, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Regards, Radisson Blu Team Faridabad

8/10 还可以

真实旅客

2021 年 1 月入住 6 晚
Radisson Blu Team Faridabad 于 2021年03月5日 的回复
Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Regards, Radisson Blu Team Faridabad

10/10 超赞

vajul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 1 晚
Radisson Blu Team Faridabad 于 2021年03月5日 的回复
Dear Mr. Vajul, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Regards, Radisson Blu Team Faridabad

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Breakfast was very bad. No taste at all. Cleanness also not up to mark.Staff was irritating.
2020 年 11 月入住 1 晚
Deepak Arya 于 2020年11月27日 的回复
Dear Guest, Greetings! I apologize on behalf of everyone at Radisson Blu Faridabad. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our guest. We have noted your valuable feedback. We will ensure you that it will not repeat in future. Until then, please accept my sincerest apologies on behalf of everyone on the team.” Thanks& Regards,