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关于海雅特普莱斯费耶特维尔/斯普林戴尔的点评

3 out of 5
海雅特普莱斯费耶特维尔/斯普林戴尔
348 E VAN ASCHE DR, Fayetteville, AR

点评

9.4

绝佳

10 分 - 超赞。476 条好评，共有 601 条点评" "
8 分 - 还可以。77 条好评，共有 601 条点评" "
6 分 - 一般。25 条好评，共有 601 条点评" "
4 分 - 很差。15 条好评，共有 601 条点评" "
2 分 - 糟糕。8 条好评，共有 601 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.4/10

服务设施

9.8/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

Lorrie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very clean. customer service was awesome.
2024 年 5 月入住 2 晚

10/10 超赞

Brenda

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Never disappointed with the Hyatt.
2024 年 5 月入住 1 晚

8/10 还可以

Dalton

满意：清洁度、服务设施、住宿条件和设施
I've stayed here multiple times due it's great location. Room was clean but a very strong oder which I assume was part of the cleaning process. Faded in the room but noticeable upon entering back in to it. 1 night stay and I was out for the evening so didn't speak with front desk, assumed this would be in all rooms. I still recommend the hotel. This might have been a one off.
2024 年 5 月入住 1 晚

10/10 超赞

julia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
David at the front desk was absolutely wonderful! I would highly recommend this property for the customer service, cleanliness and location to Fayetteville.
2024 年 5 月入住 2 晚

10/10 超赞

Frank，McKinney

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very nice and clean.
2024 年 5 月入住 2 晚

8/10 还可以

Beth

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Whitney

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean modern hotel with clean comfortable rooms. Friendly efficient staff. Excellent breakfast options. Great pool and spa after a long day of mtn. bike riding. I would definitely stay here again. Excellent for the price.
2024 年 4 月入住 2 晚

10/10 超赞

Joshua

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It was the perfect place!
2024 年 4 月入住 1 晚

10/10 超赞

Mike

2024 年 4 月入住 2 晚

10/10 超赞

william

满意：清洁度、员工和服务、住宿条件和设施
Dining options
2024 年 4 月入住 3 晚

10/10 超赞

Yolanda

满意：清洁度、员工和服务、住宿条件和设施
We love staying at this property on our visits to Fayetteville. Clean rooms, good breakfast selection, ample parking & friendly staff.
2024 年 4 月入住 2 晚

6/10 一般

Jennifer

与家人出行
满意：住宿条件和设施，清洁度
不满意：服务设施
Room extremely clean, well lit with comfortable bedding. Hotel conveniently located near restaurants and shopping with easy access to highway. Unfortunately the continental breakfast was lacking. Full disclosure, the hotel was at full capacity however, breakfast is an advertised amenity. All hot items were gone with an hour left of serving time, and no options for fruit, breads. The used dishes and trash were overflowing which is a health concern.
2024 年 4 月入住 1 晚

10/10 超赞

Rachel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean place rooms are a good size
2024 年 4 月入住 1 晚

8/10 还可以

Tyler

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Amanda

满意：清洁度、员工和服务、住宿条件和设施
Very clean rooms, food options and friendly staff.
2024 年 4 月入住 2 晚

10/10 超赞

Alex

满意：清洁度、员工和服务、住宿条件和设施
Walmart in the backyard, very clean hotel, everything well maintained, and staff is really kind and friendly.
2024 年 4 月入住 1 晚

10/10 超赞

Kirsten，Oakman

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

8/10 还可以

Christie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast could have been better and more of it. Both mornings food was short with at least another half hour to go in breakfast time
2024 年 4 月入住 2 晚

10/10 超赞

Kellie，Shreveport

满意：住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Tiffany

与家人出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
Everything www good but the blinds were broken
2024 年 2 月入住 2 晚

10/10 超赞

Sarah

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Tricia

与家人出行
2024 年 2 月入住 2 晚

10/10 超赞

Brittany

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Laurette

与家人出行
We really enjoyed the spa! We 3 ladies were in lots of pain from moving my daughter from Co. to Ala. The rooms are nice. The breakfast was very good. The young lady at front desk was nice. The young man we got snacks from were very kind. The view from my room was good. Hope to stay at Hyatt again. Wonder why cheaper motels have microwaves in their rooms? But y’all didn’t?
2024 年 2 月入住 1 晚
nicole 于 2024年02月19日 的回复
Hello Laurette!Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. As for the microwaves, they were taken out of rooms as precautions for Covid-19.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Nicole McGillFront DeskHyatt Place Fayetteville/Springdale

8/10 还可以

Kris

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Took over 3 hours to be given a room after initial checkin. Site is understaffed and did inform me of such ahead of time so I understood and wasn't mad but wait was still quite excessive
2024 年 2 月入住 2 晚
nicole 于 2024年02月20日 的回复
Hello Kris!Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Nicole McGillFront DeskHyatt Place Fayetteville/Springdale

10/10 超赞

CHARLES，Diboll

2024 年 2 月入住 2 晚

10/10 超赞

Dr Kimbra，Kansas City

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff and property are great!
2024 年 2 月入住 1 晚
nicole 于 2024年02月20日 的回复
Hello Dr. Kimbra!Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Nicole McGillFront DeskHyatt Place Fayetteville/Springdale

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Nicole 于 2024年02月20日 的回复
Hello Kristen Holly!Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Nicole McGillFront DeskHyatt Place Fayetteville/Springdale

10/10 超赞

Deborah，North Hero

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved everything about the hotel. Very convenient on/off the interstate and the staff were awesome!!
2024 年 2 月入住 3 晚

10/10 超赞

HARVEY

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Shelly

2024 年 2 月入住 7 晚

10/10 超赞

CAPTAIN

满意：清洁度、员工和服务、住宿条件和设施
Great staff
2024 年 2 月入住 1 晚

10/10 超赞

Collier

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚

10/10 超赞

Candein

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was super nice and helpful and facility was clean
2024 年 1 月入住 1 晚

10/10 超赞

Larkin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Eryn

2024 年 1 月入住 1 晚

10/10 超赞

Lauren

满意：清洁度、员工和服务、住宿条件和设施
Have never been disappointed staying at this location. Everyone is really friendly and rooms are clean.
2024 年 1 月入住 2 晚

10/10 超赞

Andrew

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Aynsley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful property. Rooms are spacious and very clean.
2024 年 1 月入住 1 晚

10/10 超赞

Brad

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice clean room, very good breakfast
2024 年 1 月入住 1 晚

10/10 超赞

Arnold，Papillion

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved tje Friendly staff😍 Like hot tib but the spa timer was broken so not jets. 😔
2024 年 1 月入住 1 晚

10/10 超赞

Karen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Dustin

满意：清洁度、员工和服务、住宿条件和设施
Awesome
2024 年 1 月入住 2 晚

10/10 超赞

Jeff

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay!!!
Great stay all around. Excellent property in a perfect location and very pleasant staff. Love this - Definitely 5 stars!!
2023 年 12 月入住 2 晚
Nicole 于 2023年12月29日 的回复
Dear JeffThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We are beyond thrilled that you enjoyed your experience and can't wait to host you again!If I can be of any assistance to you, please contact me directly. Hopefully, we'll see you soon!Best regards,Nicole McGillFront Desk AgentHyatt Place Fayetteville/Springdale

10/10 超赞

Sharyne

与家人出行, 带宠物出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Ruth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Scott

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Kenneth

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay. Thanks guys!
2023 年 12 月入住 2 晚

10/10 超赞

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very upscale for the price. Friendly staff.
2023 年 12 月入住 1 晚

8/10 还可以

richard

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚