The riad is charming and full of traditional Moroccan character, but it could benefit from better maintenance and more attention to detail.
The room was comfortable enough, but some basic amenities were missing. There were no cups in the room, and although an electric kettle was listed among the amenities, none was provided.
Breakfast was decent but inconsistent. Fresh fruit was served on the first morning but not on the second. Eggs were prepared upon request, which was appreciated.
Communication with the riad was also not very responsive, and replies to messages were often delayed. It would have been helpful to receive clearer arrival instructions and some practical information or recommendations about exploring Fes, especially for first-time visitors.
On a positive note, the owner was friendly and welcoming.
Overall, it's a lovely traditional riad with plenty of character, but improvements in maintenance, amenities, consistency, and guest communication would make the experience much better.