"I spent three nights in this hotel, which was first built in the 14th century (I was told). I appreciate the room upgrade they offered. The upgraded room (a suite) is located on the 1st floor. It is a huge, very clean room with a flight of stairs inside. Both the dressing room and the bathroom/toilet can only be reached via the stairs.
The problems are that the stairs were based on the original structure built in the 14th century, meaning the height of each step is not even. And, my wife has bad knees, and she struggled mightily going up and down each time she needed to use the loo. Sadly, they were fully booked, and we couldn't switch back to a regular room.
I appreciate the staff for upgrading us to this suite. However, be mindful of it if you, too, have knee or mobility issues.
The only other issue I have is the lack of power sockets in the room. I searched high and low. There was only a single socket in the entire room. So please bring an extension cord or something.
Otherwise, the interior of the entire hotel is great, clean and grand-looking."