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HC Helena

2.0 star property
Hotel Casa Helena combines comfort with convenience in a vibrant neighborhood, offering free WiFi and practical services that make travel easier

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Travelers find a welcoming atmosphere at Hotel Casa Helena, where free in-room WiFi keeps everyone connected. The local meal delivery service saves time after a busy day, while the roundtrip airport shuttle eliminates transportation stress.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Economy Room, 1 Double Bed, Private Bathroom

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Balcony

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Balcony

  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, Multiple Beds, Ensuite

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Economy Room, Multiple Beds, Ensuite

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Balcony

  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Family Room, No Windows

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Family Room, No Windows

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bunk Bed

View all photos for Family House, Multiple Bedrooms, Kitchen, Mountain View

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Family House, Multiple Bedrooms, Kitchen, Mountain View

  • Mountain view
  • 1292 sq ft
  • 7 bedrooms
  • Sleeps 17
  • 6 Double Beds, 3 Large Single Beds and 2 Single Bunk Beds
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About the area

Located in Filandia, HC Helena is in the city centre and near theme parks. Coffee Park and QUIMBAYAS THEME PARK are local attractions and those in the mood for shopping can visit Parque Arboleda and Victoria Shopping Mall. Parque Los Arrieros and Metropolitan Cultural Convention Centre of Quindío are also worth visiting. Explore all the area has to offer with ecotours and ziplining. Visit our Filandia travel guide
Map
Calle 8, 9-44, Filandia, Quindío, 634001

What's nearby

  • Montenegro, Quindío / Colombia. July22, 2016 Parque Del Cafe. Parque del cafe tourist site, Quindío, Armenia, Colombia
    Coffee Park
    49 min drive - 28.7 km
  • Immaculate Conception Parish of Filandia
    2 min walk - 0.2 km
  • Bejuco to Basket Interpretation Center
    3 min walk - 0.3 km
  • Street Stuck in Time
    3 min walk - 0.3 km
  • Mirador Colina Iluminada
    19 min walk - 1.7 km

Getting around

  • Pereira (PEI-Matecaña Intl.)
    78 min drive

Restaurants

  • Café Quindío
    3 min walk
  • V & P - Vinos Y Parrilla
    5 min walk
  • Mirum
    4 min walk
  • Juancherito
    8 min drive
  • Jose Fernando
    1 min walk

About this property

HC Helena

Hotel in a shopping district
HC Helena provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), smoke-free property and local meal delivery service
Room features
All guest rooms at HC Helena have amenities, such as free WiFi.
Extra amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Showers and soap
  • 32-inch Smart TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, portable fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 PM to 8:00 PM; COP 15,000 per night; reservations required
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2021
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Nearby parking fee: COP 15000 per night (328 ft away; open 6:00 PM to 8:00 PM)
  • Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
  • Housekeeping fee: COP 20000 per night; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 187850

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
A car is not required for transport to and from this property

Property is also known as

HC Helena Hotel
Hotel Casa Helena
HC Helena Filandia
HC Helena Hotel Filandia

Frequently asked questions

Is HC Helena pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at HC Helena?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available from 11:00 PM to 7:00 AM for a fee of COP 25000.

What time is check-out at HC Helena?

Checkout is at noon.

Does HC Helena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 180000 per vehicle applies.

Where is HC Helena located?

Located in the heart of Filandia, this hotel is steps away from Immaculate Conception Parish of Filandia, Street Stuck in Time and Bejuco to Basket Interpretation Center. Mirador Colina Iluminada and Barbas Bremen Nature Reserve are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HC Helena Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

MIchael

Liked: Cleanliness, amenities
Everything Location View Staff Cleanliness
Stayed 1 night in Dec 2025
Verified

8/10 Good

ESPER

Liked: Cleanliness, staff & service, amenities
La limpieza
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ancizar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Luis Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Stephane

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024