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关于希尔奇橡树酒店的点评

5 out of 5
希尔奇橡树酒店
Finlayvale Road, Finlayvale, QLD

点评

9.8

绝佳

10 分 - 超赞。158 条好评，共有 184 条点评" "
8 分 - 还可以。19 条好评，共有 184 条点评" "
6 分 - 一般。6 条好评，共有 184 条点评" "
4 分 - 很差。1 条好评，共有 184 条点评" "
2 分 - 糟糕。0 条好评，共有 184 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

10/10

服务设施

9.6/10

住宿条件和设施

10/10

环保

点评

4/10 很差

SO TING

不满意：住宿条件和设施，清洁度
Won't recommend
We stayed for one night, perhaps that's why they put us to the furthest room in the lodge. We are of a minimum of 20-min walk away from the main building, which is pretty much where everything (restaurants, activities, free wifi) is... My boyfriend slipped over wet floor twice on our way to restaurants... No wifi in room. Room very small and no river view given the price. Breakfast so so. Staff are very helpful but didn't mention that the complimentary guided walk requires prior booking when I emailed them and so we missed out the most valued walk without knowing the jungle a little better. Nothing nearby you definitely need to self-drive. Only plus is that dinner tastes 5-star. Overall a poor experience for us.

8/10 还可以

wai leung

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
尚可
地點方便，早餐則一般。

10/10 超赞

Arley，Seattle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We recently spent 3 nights at Silky Oaks Lodge in early February 2024. We couldn't have asked for a better experience! The resort itself was gorgeous! We loved our bungalow and the view of the Mossman River. The staff was over the top friendly and accommodating. We arranged some day trips through the front desk, ABC Snorkeling to the Great Barrier Reef and Walk About Cultural Tours to explore the beach and the Mossman River Gorge. Both experiences were life altering. I wish we had made time to go to the spa - we received a personal tour before we left. We'll definitely do that next time. We made wonderful friends with the staff and cannot wait to return. Thank you for taking such great care of us!
2024 年 2 月入住 3 晚

10/10 超赞

Anthony

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 4 晚

10/10 超赞

Carol

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our family (parents 3 20s children) had the most amazing stay in 2 treehouse rooms. It was like an enchanted forest with great food (included) and drink. Very relaxing and just the thing for the last 4 days of a long and busy trip. We just enjoyed our surroundings and didn’t even feel the need to venture outside the resort. Our adult children loved it too. Highly recommend.

10/10 超赞

Betty

满意：清洁度、员工和服务、住宿条件和设施
Beautiful location at a relaxing resort.
2023 年 10 月入住 4 晚

10/10 超赞

Geoff

满意：清洁度、员工和服务、住宿条件和设施
Beautiful surroundings, friendly staff. Facilities are new. Overall very satisfied.
2023 年 8 月入住 3 晚

10/10 超赞

Daniel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
What an incredible hotel, on the border of the Daintree. Stayed here for two nights, and would have loved a third - it goes too quick. As we arrived at the hotel, we were faced with a gate to the Lodge. We buzzed, and by the time we'd parked a porter and receptionist were coming to greet us at the car. Our luggage was taken, and our incredible time here started. Where to start... the room was lovely, with a hammock on the front balcony. A bath was on the back, facing the lush greenery. A fridge stocked with wine, cheese - and cupboard stocked with crisps, crackers, cookies and more. Everything you could want to enjoy your time in the room, and restocked each day. The reception is in a large open building, that continues through to the restaurant. The restaurant looks over the river, which you can hike along if there hasn't been too much rain. The height of the ceilings give a large open, airy feeling - and helps to give a feeling of calm and relaxation. The pool was a nice escape, with drinks offered from the bar. Unfortunately no pool service, but the bar wasn't too far away. They were happy to bring it down to the pool. The river itself was stunning, and is quite safe to swim in (we were told) due to the colder temperature, the constant flow of water, as well as the rocks that are on either end of the river. Kayaks and other swimming gear is provided on the riverbank. Highly recommend the Rapids trail. You wont be disappointed. A beautiful stay, would recommend.
2023 年 4 月入住 2 晚

10/10 超赞

Lise

2023 年 4 月入住 3 晚

10/10 超赞

AVI

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
An amazing property and location. It’s hard to leave this place.
2023 年 2 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The best of everything all in the one spot. The dinner menu is mind blowing. Total relaxation and luxury.
2022 年 11 月入住 3 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、服务设施、住宿条件和设施

8/10 还可以

Shari

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely time, would recommend for couples or solo
I visited with my boyfriend for two nights during and we had a lovely time. Whole property was exactly as pictured. Everything was immaculately cared for and pristinely clean. Very relaxing, peaceful but also opulent vibe. Doesn’t seem like a spot that would interest children, definitely more couples or solo retreat-appropriate. Our treehouse was fantastic. Spacious, clean, temperature controlled, beautiful bathroom and peaceful interior. Bit unusual not to have TVs but we both have streaming services on our iPads and the wifi was fine so no big deal. Very weak bathroom lighting and no alternative well-lit area elsewhere in the room so I couldn’t see a thing when putting on makeup but that’s pretty common in hotels. Our favourite part was the constructed rock pool. We really enjoyed swimming in there, beautiful temperature, very serene - and being a quiet lodge with limited guests, we had the pool to ourselves. My only gripe was that the arrival “chat” and commune feel felt quite overbearing. When we arrived, we were taken out to the back verandah for welcome drinks and a check-in/greeting. The lady was very friendly/kind but the greeting discussion dragged on for well over an hour before we were finally allowed to see our room.
2022 年 9 月入住 2 晚

10/10 超赞

Barbara

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We love the location, layout of the lodge surroundings and particularly the upgrade of the main lodge and the treehouses. This was our 2nd visit and strangely found ourselves in no. 37 again - bathroom upgrade is fabulous. Loved the food and staff were wonderful. Great spa experiences.
2022 年 9 月入住 4 晚

8/10 还可以

Georgia

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
this is a beautifully appointed lodge. Very peaceful with very attentive staff. We would have liked a choice of simpler food alongside the very way out dishes that were served.
2022 年 9 月入住 3 晚

10/10 超赞

Stephen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
That place was stunning. The setting is amazing; it's green, peaceful and tranquil with the river bubbling in the background; the staff and service was impeccable; the quality of the food and drink was impressive. We'll be back.
2022 年 7 月入住 3 晚
Team Silky 于 2022年08月2日 的回复
Thanks for such a wonderful review, Stephen. Much like the beautiful soundtrack of the Mossman River, your comments are music to our ears. We look forward to welcoming you back soon.

10/10 超赞

Darryl

2022 年 7 月入住 3 晚
Team Silky 于 2022年07月20日 的回复
Thanks so much, Darryl!

10/10 超赞

Lorrie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property and wonderful staff.
2022 年 6 月入住 2 晚
Team Silky 于 2022年07月7日 的回复
Thanks so much for your review, Lorrie. We hope the fond memories endure and that we may see you again soon.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Exceeded our expectations!
My husband and I decided on a short holiday to relax and enjoy the tropics. Whilst we knew from the website pics that it would be luxurious accommodation and surroundings, we didn’t anticipate the exceptional quality of the food and overall dining experience. Hats off to the chef and all the staff at Silky Oaks. We will return for sure.
2022 年 2 月入住 4 晚
Team Silky 于 2022年02月21日 的回复
Thank you for your lovely ten-star review, we're delighted we could welcome you for a getaway at the new-look Silky Oaks Lodge. Chef Mark and his team aim to reflect a sense of place in every dish and they will be thrilled to hear their cuisine was the highlight of your stay. We hope to see you at our lodge amongst the Daintree Rainforest again soon or perhaps at sister properties Longitude 131 in the Red Centre or Capella Lodge on Lord Howe Island, where the dining experiences are equally inspired by the unique flavours and ingredients of the destination. Until then, thank you again and safe travels.

10/10 超赞

真实旅客

满意：清洁度
2020 年 1 月入住 1 晚

10/10 超赞

Irtiza

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 3 晚

10/10 超赞

Anita

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incredible and Idyllic
Incredible Lodge. We loved it. We stayed in the River Treehouse and it was great. The river was low b/c it hasn’t rain much. The service was outstanding. We stayed 4 nights and ate in the hotel everyday for breakfast and every evening for dinner. The food was very good. We went on a hike on the property and it was well worth it. We walked down to the river and waded in. We were extremely happy with staying in the Rainforest as opposed to Port Douglas and were glad we chose Silky Oaks. It exceeded our expectations.
Big spa tub
Room with a hammock and view
Welcome cocktails
Even a tennis court
2019 年 11 月入住 4 晚

10/10 超赞

Barry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing accommodation in an an amazing place
2019 年 11 月入住 1 晚

8/10 还可以

S

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Paradise!!!!!
A real paradise. Everything was perfect.
2019 年 10 月入住 1 晚

10/10 超赞

steven

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Marriott timeshare setting on steroids.
Probably the best hotel/lodge I have been to. Can not say enough about the service oriented mindset the workers have. They want to help you any way they can. The setting is just outstanding being in the rainforest. The food was fantastic. We had dinner and breakfast ( breakfast was complimentary). Loved every minute there. Would highly recommend.
2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location by the river. It really makes the most of such an idyllic location. Easy drive into Port Douglas. The staff were really welcoming.
2019 年 9 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful and modern accommodation, with fantastic onsite amenities. Private hiking trail and watering hole available for hotel guests. We had a lovely stay at the silky oaks lodge.
2019 年 9 月入住 3 晚

10/10 超赞

Catharina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We stayed in a beautiful en very comfortabele tree house. Everything was taken care of. Yoga classes, guided tour in amazing Rainforest. Very good service en delicious breakfast.
2019 年 9 月入住 2 晚

10/10 超赞

KeithMeadows，Mosman, NSW

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff, the facilities, the setting of the property- WOW! WOW! WOW! We wish we could have stayed longer!
2019 年 8 月入住 2 晚

10/10 超赞

Phillip

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 3 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property. Service from all staff was excellent. However, I felt the location was a bit remote, far from cafes etc
2019 年 8 月入住 4 晚

10/10 超赞

Lisa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stunning rainforest location
Amazing rainforest setting with its own stunning swimming hole. The rooms are very relaxing , breakfast and dinner delicious. There are some nice touches such as free cookies in the room, free suncreen and insect repellent. Red wine in restaurant is very expensive (nothing under $100) so would suggest one or two bottles that are a bit more affordable would be great. And perhaps a 2 course dinner special to encourage people to eat at the restaurant more than once. We would have loved happy hour drinks at the bar and some canapes to create a bit morw atmosphere. But if you are looking to completely get away from it this place it it!
2019 年 8 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved how nice and professional everyone was, they continually give you waters, they know all of the parts of the property and are extremely helpful. We went during their coldest days and still found the hikes extremely enjoyable (moderate difficulty) and enjoyed taking a dip in the watering holes (chilly but VERY refreshing--highly recommend). My wife loved yoga in the morning over the river, great breakfast spread. The rooms were wonderful as well with nice balconies to just relax.
2019 年 7 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Peaceful Comfortable Peaceful Comfortable Peaceful Comfortable
2019 年 7 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The exquisite location of the lodge nestled amongst nature offers a truely amazing environment for a soothing retreat.
2019 年 6 月入住 7 晚

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Too remote
2019 年 6 月入住 3 晚

10/10 超赞

Roland

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wunderschöne Lodge
Sehr motiviertes und hilfsbereites Personal! Tolles Verhältnis Preis und Leistung! Für Liebhaber des Regenwalds ein Muss. Wir werden wieder entspannen im Silky Oaks.
2019 年 6 月入住 4 晚

10/10 超赞

Ross，Melbourne, Vic

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Special place in a special location. All staff were amazing,
2019 年 6 月入住 3 晚

10/10 超赞

真实旅客

2019 年 5 月入住 4 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Silky Oaks Lodge was spectacular. The location on the Mossman River was amazing and the walks through the rainforest incredible. The Lodge is a fabulous place for a relaxing and special holiday.
2019 年 5 月入住 4 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Location was stunning as were the facilities. Food excellent
2019 年 5 月入住 4 晚

10/10 超赞

Lene Forfang

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastisk hotell og omgivelser!
2019 年 5 月入住 3 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A magic place to stay and rest A place that feeds your soul.
2019 年 5 月入住 3 晚
Michelle 于 2019年05月15日 的回复
Thank you for your feedback :-)

10/10 超赞

Patrik

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 1 晚
Michelle 于 2019年05月8日 的回复
Thanks Patrik, we're so glad you enjoyed your stay! Warm Regards The Team at Silky Oaks

10/10 超赞

Hugh，Norfolk, England

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the location, the ambience, the cabin with the hammock, the open feel of the dining and bar areas, everything! :)
2019 年 2 月入住 1 晚
Michelle 于 2019年05月8日 的回复
Thanks for your feedback Hugh, we're so glad you enjoyed your stay. Warm Regards The Team at Silky Oaks

10/10 超赞

Jane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfekt
Vi vil meget gerne til age til dette hotel. Super oplevelse.
2019 年 3 月入住 3 晚
Michelle 于 2019年05月15日 的回复
Thank you for a great rating :-) We appreciate your feedback.

10/10 超赞

Coleen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Service is worth the price you pay! I recommend the spa.
2019 年 2 月入住 3 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Superb peaceful location with great facilities and relaxing atmosphere
2019 年 2 月入住 3 晚