Shawnee Firelake Arena Hotels

"One of the nicest hotels I’ve been too in a while. Intially booked wrong dates and staff was super helpful! Will be back for sure!"

"This hotel was not as clean as the one we stayed at across the street a few weeks earlier. They were comparable in price and location. "

"The hotel was clean and the location was convenient. "

"No coffee in room or lobby.unexpected $50 dollar deposited.beside the room payment."

"Clean and maintained rooms. Friendly staff. A very good choice for those of us traveling on our own expense or with a limited expense reimbursement."

"Breakfast was good, room was very clean and staff was friendly!"

"Our room was only 1/4 of the way clean. The beds were freshly made (we hope!). The floor had NOT been vaccumend. There was even pepperoni on the floor! The entire carpet had clearly not been vaccumend, there was still trash in the trash cans. The bathroom had not been swept or mopped. I hope the shower had been cleaned.. not sure. There was no shampoo, it had been broken off of he wall. The body wash was also off of the wall, but it was on the floor. I can only assume the previous guests took the shampoo with them. There was dust so thick on the shelves where the towels are stored you could literally write your name in it. The clerk was going to put us in a different room, but it would not have been the same as what we had booked. It would have been much smaller, we wanted the suite not the handicap room she was offering us. The elevator was not working. So, we had to carry all of luggage up two flights of stairs. Apparently it's not been working for nearly a YEAR!!! How is this acceptable??? Let's talk about the NOISE!! I love kids, trust me I do! But, it's clearly posted when the quite hours are. Let's make all of those softball girls be quiet! They don't need to RUN REPEATEDLY down that hall when people are trying to sleep! Or put all of them on the 1st floor and everyone else on the upper floors. We don't want to hear them overhead running!!! It was ridiculous!!"

"Wish they offered breakfast at least"

"Nice updated rooms, quiet and great breakfast "