「I tried to extend my stay and the lady at the front desk told me I would have to check out and pay another $150 plus my fee to stay which didn’t make any sense because I already had a $150 hold from my booking, first of all you guys have such a high holding rate to begin with, I’ve stayed in 5 star hotels and never paid a $150 holding charge. I’ll never book again and thank you for your poorly services 」
「I tried to extend my stay and the lady at the front desk told me I would have to check out and pay another $150 plus my fee to stay which didn’t make any sense because I already had a $150 hold from my booking, first of all you guys have such a high holding rate to begin with, I’ve stayed in 5 star hotels and never paid a $150 holding charge. I’ll never book again and thank you for your poorly services 」
China