Florence Romantic Hotel

"I stayed overnight for a leadership conference. My room was ready early so that was a plus. I had a balcony overlooking the pool with a river view, in which I witnessed an amazing sunrise. I did have an issue with the cleanliness of my shower. There was long dark hair on the shower wall where someone had shampooed their hair. This was an oversight by the cleaning crew so I have to knock off a star for that. The front desk staff was very nice and offered to send someone up to clean it. They also were nice enough to extend my checkout by 30 mins so that I can change after the conference before hitting the road. The happy hour at Swampers was packed but still a vibe. However, the bartenders were not that friendly. It seems they weren't not happy to be there or maybe to see so many of us; however, the food and drinks were good. Lastly, I had a wonderful Vita Glow massage by Tina and added an eye treatment. She was amazing! The Spa lounge areas leaves more to be desired. I believe the Spa lounge area and the in room bathrooms could use an upgrade. On a positive note, I purchased some decently priced spa products that smell yummy with awesome benefits. I look forward to using them soon!"