Folsom Spa Hotel

"Stayed on a Wednesday (3/18) You get what you pay for. But this one is well below. First off, TV did not work, with kids this is a terrible situation. Then the main room light did not work. This is cheap appliance that could have been swapped. There was a weird bug in the bathroom ceiling. Time to call pest control. The bathroom did not even have a toilet paper holder. When calling the front desk, Sahid said that "no TV's were working" due to the network. BS. I asked at least other 4 guests and their TV's were working. When confronting Sahid the next morning about that lie, Sahid said that "they were sold out" so he could have not swapped our room. When I asked Sahid to talk to their manager, Sahid said he was not available. Another lie. Besides the hotel lack of working items, Sahid stares at his phone and barely looks at the customer in front of him. Gen Z issue maybe? Who knows...But Sahid definitely needs re training."

"Super friendly staff, close to lots of fun things"

"The rooms were nice and tidy"

"The Hotel is nice and very clean. The staff is so polite. The room is large. The only issue is the parking. No self parking and very expensive to parking at the property."

"Everything was ok besides the fact that the carpet was still wet from a previous cleaning and the heater was left on a blazing 84 degrees before I arrived."

"The hotel room was really nice and accommodating. I will definitely book here again."

"I was so pleasantly impressed! Everything is so clean and in order. The staff is super friendly, accommodating and professional. Easy check in. Amazing sleep. This will definitely w one of my go to places whenever I’m doing business up here. 5 stars! "

"The hotel was clean, modern and comfortable inside. From the inside it seemed like a really nice hotel. The woman at the front desk was very friendly and helpful. The continental breakfast was a little disappointing. The neighborhood is pretty bad. We were planning to walk to some of the places nearby, but we ran into a lot of homeless people on our walk. There's a mcdonald's with a late night drive through right next to the hotel, and there was a lot of noise due to the customers and hobos hanging out there. Overall I give this hotel a good score, because it was really nice (apart from the neighborhood) and the concierge earns the hotel an extra star all by herself. Just don't plan to stroll around outside. "

"Very quaint and cute inn, very well located. The staff was friendly and helpful and the cleanliness of the room was top-notch. The only downside to this place is that the halls are loud, there's no sleeping in here. "