Fords Pinnacle Regional Reserve

I do not normally post reviews but felt it deemed some feedback .The property interior was not visually clean with broken side entry door,stains on the elevator and hallway carpets . In the room there were stained ceiling tiles and bathroom ceilng was falling down . Noise level containment between floors was poor .Reception was closed overnight so there was no option for complaints to be addressed. Our stay was 5 nights and housekeeping did not enter our room once during the timeline. Overall a very poor experience.

We had an incredible stay in the most peaceful and comfortable room (Kelly) with a stunning vista, the staff aren’t on site at all times, and there is a beautiful self-service communal kitchen that is well appointed with some tasty local basics (cakes, jams, toast). I certainly couldn’t have asked for anything more, it’s exactly what we wanted. But don’t expect full service with amenities galore. Thank you for the wonderful stay.