Boston Fork Factory Brook Hotels

"Was great. "

"Cute, welcoming, and everything we needed. Host was very responsive and we had a blast."

"The apartment had lots of room, was very clean and close to everything. We will definitely try to stay there again next time we’re in Millis to visit our daughter, son in law and our first grandchild. "

"I expected a standard stay, but the "aroma" of this hotel had other plans. From the elevator to my pillow, the scent of marijuana was inescapable. It felt less like a hospitality chain and more like a botanical dispensary with beds. While the staff was friendly, the ventilation system clearly gave up years ago. If you’re looking for a professional environment, keep driving; if you want a contact high with your continental breakfast, you’ve arrived."

"I don’t think excellent is a strong enough word to describe what I experienced. I stayed here before so now the staff knows me. What hotel are you going to go to where the staff thinks outside the box and does something incredible. When I went into the bathroom, housekeeping left a bar of soap that smelled outstanding and a loofah sponge. Where are you going to go where the staff anticipates your needs and executes it superbly. I have stayed at some so called excellent, wonderful blah blah blah hotels but I have never experienced this kind of hospitality before. 100 percent of the time when you check into a hotel the staff feels either robotic or gives you a sense that they are better than you and your bothering them! When you arrive at this hotel, you feel like they are really naturally happy to see you and want to get to know you without being intrusive. I have never experienced anything like this before, this should be a model that other hotels should follow. The staff here approach their jobs differently from the other hotels, it’s not a job for them. It’s about making you feel welcome and comfortable, so strange right lol… if you want to know what true hospitality feels like book here. "

"Service room is terrible."

"Great hotel! Clean and comfortable! Kids loved the pool and breakfast. "

"Highly recommend. Excellent location, close to restaurants, shops, and even a mechanic if you have car issues. Courteous and friendly staff, clean rooms, good breakfast. Special Shoutout to Kevin who checked us in. We had an issue with the booking, due to a recent change in policy. He quickly made arrangements to make sure we had a comfortable stay. "

"Wonderful condo. Perfect size for five adults. Very clean. And the little extras were a great touch"