Breakfast was a negative, juice bar was broken and staff was slow to replenish
Jennifer
於 2024 年 5 月住了 1 晚
AGM 於 2024年5月21日的回應
JenniferThank you for taking the time to share about your recent stay with us. I am sorry to hear that during your stay we were not able to provide the highest standards with our breakfast. I have passed this onto our General Manager and our breakfast attendant so that we maybe able to fix this issue so that it is an isolated incident. We do hope that you consider giving us another chance in the future.
8/10 不錯
Ed
家人同遊
2024年5月19日
Everything was fine. The breakfast eggs were not as good as I’ve had at other Fairfield locations
Ed
於 2024 年 5 月住了 2 晚
AGM 於 2024年5月21日的回應
EdThank you for taking the time to share with us about your experience while staying with us. I am sorry to hear that you were not able to enjoy the eggs from our breakfast. We are always wanting our guests to give us their opinions on how to better our hotel. We do hope that the next time you are in town that you choose to visit us again.
10/10 優異
Marcus
家人同遊
2024年4月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
NA
Marcus
於 2024 年 4 月住了 1 晚
AGM 於 2024年5月17日的回應
MarcusThank you for taking the time to let us know how your stay was. We do hope you enjoyed your time here and that you do come back to visit soon.
10/10 優異
Bruce
家人同遊
2024年3月8日
Great location close to the interstate with several good eating places within walking distance.
Bruce
於 2024 年 3 月住了 1 晚
AGM 於 2024年3月8日的回應
BruceThank you for taking the time to share about your recent experience while staying with us. We are for sure blessed to have some great food options near by and our location near the interstate makes for an easy shot to the hotel. We do hope that you will visit us again real soon.
10/10 優異
Angeles
2024年3月1日
Angeles
於 2024 年 2 月住了 1 晚
AGM 於 2024年4月1日的回應
AngelesThank you for taking the time to share about your recent stay. We are always happy to see our guests enjoying themselves. We hope to see you again the next time you are in town.
10/10 優異
mike
伴侶同遊
2024年2月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to several good restaurants. The hotel was booked with hockey and volleyball teams. Only 1 hostess for breakfast and she seemed overwhelmed. Only 2 flavors of yogurt- 1 of which was strawberry which I'm allergic to.
mike
於 2024 年 2 月住了 2 晚
AGM 於 2024年2月21日的回應
MikeThank you for taking the time to share with us on how we did during your stay with us. I am sorry to hear that the options for our yogurt was so slim and that you could not partake in them. I do hope that the rest of your stay was enjoyable and hope that the next time you are in town you give us another try.
10/10 優異
Paul
2024年2月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful to be able to plug in our ev hybrid car in the parking lot. Thank you.
Paul
於 2024 年 2 月住了 1 晚
AGM 於 2024年2月14日的回應
PaulThank you for taking the time to share about your positive experience while staying with us. We are always happy to see our guests having a good time. With hopes to see you all again soon.
8/10 不錯
Sandra
伴侶同遊
2024年2月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean
Sandra
於 2024 年 2 月住了 1 晚
AGM 於 2024年2月7日的回應
SandraThank you for taking the time to share with us on how we did during your stay. It is always exciting to hear from our guests.Thanks and hope to see you again.
2/10 很差
Deepak (Spring)
商務旅客
2024年2月4日
不滿:職員與服務
Inconsiderate Staff and Customer Service even to frequent Customers.
Deepak
於 2024 年 1 月住了 5 晚
AGM 於 2024年2月7日的回應
DeepakI am so sorry to hear that your experience was not up to your standards and that you were treated poorly. I would like to know more about what happened so that we can find a way to resolve the issues for future guests. Please know that we will be using this as a refresher training on how important great guest service is.Thank you
10/10 優異
Salvador
商務旅客
2024年1月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
comfortable hotel, friendly staff and great restaurants/bars nearby
Salvador
於 2024 年 1 月住了 1 晚
AGM 於 2024年2月14日的回應
SalvadorThank you for sharing about your recent stay with us. We are excited to see that you enjoyed yourself and the area.We do hope that you will visit us again in the future.
10/10 優異
JOHN
2024年1月25日
JOHN
於 2024 年 1 月住了 2 晚
AGM 於 2024年2月14日的回應
JohnThank you for letting us know how we did during your stay. We hope that the next time you are in town that you may visit us again.
10/10 優異
Maranda
家人同遊
2024年1月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean modern rooms, great for a family stay
Maranda
於 2024 年 1 月住了 1 晚
AGM 於 2024年2月14日的回應
MarandaThank you letting us know how your recent stay with us was. We are always excited to she our family's having a great time. We hope that the next time you are in town you come to visit us again.
10/10 優異
Susan
2024年1月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Front desk staff was amazing
Hotel was very clean, amazing staff, pool & hot tub were great. My family really enjoyed making their own waffles for breakfast. We would definitely stay here again. It's also in a great location with beautiful mountain views!
Susan
於 2024 年 1 月住了 2 晚
AGM 於 2024年2月14日的回應
SusanI am so happy to hear how much fun your family had while staying with us. From making your own waffles to relaxing in our pool we always hope that our guests feel like they are family. We can't wait to welcome you and your family back the next time you are in town.
8/10 不錯
Alejandro
家人同遊
2024年1月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The app to operate the washer/dryer eat my money.
No breakfast available on Monday morning due to weather and no solution/alternative/compensation for it.
Alejandro
於 2024 年 1 月住了 3 晚
AGM 於 2024年2月14日的回應
AlejandroI am so sorry to hear that we did not meet your expectations while staying with us. Providing great guest service is always held at the highest standards and I am sorry that we did not meet them with you. We do hope that you will consider giving us another chance to show you how great guest service should look like.
10/10 優異
GLORIA Colome
家人同遊
2024年1月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
GLORIA Colome
於 2023 年 12 月住了 3 晚
AGM 於 2024年2月14日的回應
Gloria ColomeThank you for taking the time to let us know how we did during your recent stay with us. We hope that you will visit us again the next time you are in town.
10/10 優異
Cathy
家人同遊, 多人同遊
2024年1月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk staff very helpful and accomodating. Would recomment highly.
Cathy
於 2024 年 1 月住了 1 晚
AGM 於 2024年2月8日的回應
CathyThank you so much for taking the time to share about your positive experience while staying with us. We love to see our guests enjoy themselves from the time they arrive until they leave. We do hope to see you again real soon.
10/10 優異
Mike (Campania)
2024年1月7日
讚好:整潔度、職員與服務和住宿狀況
Excellent place and great service team. The exercise equipment(s) were out of service and there was no juice for breakfast. Otherwise a great place.
Mike
於 2024 年 1 月住了 2 晚
AGM 於 2024年2月8日的回應
MikeFirst I would like to say how sorry I am about the fitness equipment and juice machine not working during your stay. We do work hard to make sure all of our stuff is in working order, however we do fall short sometimes. I am happy to see that other then that you did enjoy your time with us and we hope to see you again.
10/10 優異
Christiana
2024年1月6日
Christiana
於 2024 年 1 月住了 1 晚
AGM 於 2024年2月14日的回應
Christiana Thank you for letting us know how we did during your stay. We hope that the next time you are in town that you visit us again.
8/10 不錯
Grant
2023年12月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Grant
於 2023 年 12 月住了 1 晚
AGM 於 2024年2月8日的回應
GrantThank you for taking the time to share with us about the positive experience you had during your stay. We hope that you come back to visit us again in the future.
10/10 優異
Todd
家人同遊
2023年12月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todd
於 2023 年 12 月住了 1 晚
AGM 於 2024年2月8日的回應
ToddThank you for taking the time to let us know how we are doing. It is great to see that you enjoyed yourselves during your stay. We hope to see you again.
10/10 優異
Jade
2023年12月21日
Jade
於 2023 年 12 月住了 4 晚
AGM 於 2024年2月14日的回應
JadeThank you for letting us know how we are doing. We hope to see you the next time you are in town.
10/10 優異
Timothy
2023年12月20日
Timothy
AGM 於 2024年2月7日的回應
TimothyThank you for taking the time to let us know how we are doing. It is always nice to hear from our guests.Thanks and we hope to see you again
4/10 欠佳
Anne
2023年12月18日
不滿:整潔度和住宿狀況
Vomit stain on the floor for two days by the elevators. Majority of exercise equipment was out of service. Cable tv was out of service as well as the juice dispenser at breakfast. Was very disappointed with this property.
Anne
於 2023 年 12 月住了 2 晚
AGM 於 2023年12月19日的回應
AnneI am very sorry about all the issues that your experienced while staying with us here. I want to thank you for bringing this all to my attention so that I can look more into this. We hold our hotel and staff to very high standards and when those standards are not met then we like to know. I will be looking into this so that we can fix this for our future guests. Again I am sorry for your poor experience and we do hope that you would consider giving us another chance.
6/10 一般
Tyler
2023年12月16日
Tyler
於 2023 年 12 月住了 1 晚
AGM 於 2024年2月8日的回應
TylerThank you for taking the time to let us know how we are doing. We hope that you enjoyed your time with us and we hope to see you again soon.
8/10 不錯
Traci Dawn
2023年12月14日
讚好:整潔度、職員與服務和住宿狀況
No
Traci Dawn
於 2023 年 12 月住了 1 晚
AGM 於 2023年12月19日的回應
Traci DawnThank your for taking the time to share about your recent stay with us. If you would like to give me more detail about the issues that happened while here I would like to hear about them. Again thank you for staying with us and hope to have you back again.
10/10 優異
Kelli
家人同遊
2023年12月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was accommodating. Hotel was clean, quiet, and easy to get to!
Kelli
於 2023 年 12 月住了 3 晚
AGM 於 2023年12月6日的回應
KelliThank you for letting us know how we did during your stay with us. We are happy to see that while staying here you enjoyed yourself.We hope to see you again in the future.
10/10 優異
D'Arcy
伴侶同遊
2023年11月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Modern, clean. Great breakfast. Hard working breakfast staff keep everything clean and well stocked. Pool room was very cold. Pool itself was clean as was hot tub. Great dining options just a short walk away.
D'Arcy
於 2023 年 11 月住了 3 晚
Tiki 於 2023年11月28日的回應
We are thrilled to hear about your great experience staying with us! As a team we thrive to provide a clean environment full of excellence to ensure the best stay possible for our guests. We hope to welcome you back again!
10/10 優異
Mandy
2023年11月25日
Mandy
於 2023 年 11 月住了 2 晚
AGM 於 2023年12月15日的回應
MandyThank you for taking the time to let us know how we did during your stay. We are always happy to see when our guests enjoyed them self's and hope that you will come visit us again.
8/10 不錯
Elizabeth
2023年11月21日
Elizabeth
於 2023 年 11 月住了 1 晚
Tiki 於 2023年11月23日的回應
Thank you for your positive feedback! We look forward to providing our best service to our guests. We hope to see you again soon!
10/10 優異
Nancy (Riverton)
2023年11月13日
Nancy
於 2023 年 11 月住了 1 晚
AGM 於 2023年12月6日的回應
NancyThank you for letting us know how we are doing.We are glad to see you had a great time.
10/10 優異
Sherri
2023年11月12日
讚好:職員與服務
Sherri
於 2023 年 11 月住了 1 晚
Tiki 於 2023年11月18日的回應
It has been a pleasure to provide a ten out of ten experience for you! We hope to welcome you back soon :)
10/10 優異
Scott
商務旅客
2023年11月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Scott
於 2023 年 11 月住了 2 晚
Tiki 於 2023年11月9日的回應
We are so glad to hear you had a great experience at our location! We hope to welcome you back soon :)
8/10 不錯
Kenneth
伴侶同遊
2023年11月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was fine, but they sure do live up to the "simple" hype.
Kenneth
於 2023 年 11 月住了 2 晚
AGM 於 2023年11月6日的回應
KennethThank you for tanking the time to let us know how we did during your stay with us. We are glad that you enjoyed your stay and hope that you choose us again in the future. Have a great day
10/10 優異
Jon
伴侶同遊
2023年11月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stay at this property whenever we stay in Fort Collins. The hotel is always clean with good food across the parking lot.
Jon
於 2023 年 10 月住了 1 晚
AGM 於 2023年11月3日的回應
JonThank you for your positive review about the property. We are so happy to hear that you enjoy your stays with us and we hope that we see you again, the next time you are in town.
8/10 不錯
Anthony
2023年10月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Anthony
於 2023 年 10 月住了 1 晚
AGM 於 2023年11月3日的回應
AnthonyThank you for the review. We hope that you choose us the next time you are in town.
10/10 優異
Jamie
親子同遊
2023年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
One employee working to check in, very attentive and efficient. Great place close to friends home. New favorite for stays
Jamie
於 2023 年 10 月住了 1 晚
AGM 於 2023年11月3日的回應
JamieThank you so much for sharing your positive experience with our hotel and staff. We are happy to hear that you enjoyed yourself and we hope you will choose us again.
8/10 不錯
HYUN AE
2023年10月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
HYUN AE
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月16日的回應
Thank you for taking the time to let us know how we did. Have a great day
10/10 優異
Janet
家人同遊
2023年10月13日
This is the second day we have stayed at Fairfield Inn and Suites and we have been happy with it.
Janet
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月16日的回應
Hello Janet,Thank you for taking the time to let us know how we are doing. I am glad to hear that your stay with us has been good.Hope you have a great day.
10/10 優異
Michelle
家人同遊
2023年10月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property. Yummy places to eat just across the street. Great, convenient location. The beds are so comfortable!
Michelle
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月16日的回應
Hello MichelleGlad to see that you enjoyed your stay with us and the fantastic places around us. Hope you have a great day.
10/10 優異
Franck (Petaluma)
商務旅客
2023年10月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel for business travel with good location.
Franck
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月16日的回應
Hello FranckThank you for taking the time to let us know how we did. We hope that you consider us again if ever in town.Have a great day.
10/10 優異
真實旅客
2023年10月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel. Location was perfect, easy access to highway and restaurants. Will definitely stay again.
真實旅客
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月16日的回應
Hello,Thank you for letting us know how we did during your stay. We are glad to hear that you may join us in the future. Hope you have a great day.
10/10 優異
James
2023年10月2日
讚好:整潔度、職員與服務和住宿狀況
James
於 2023 年 8 月住了 1 晚
AGM 於 2023年10月16日的回應
Hello James thank you for taking the time to let us know how we are doing. Have a great day.
10/10 優異
Terry
2023年9月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Terry
於 2023 年 9 月住了 1 晚
Tiki 於 2023年9月27日的回應
We are so glad to hear that you had a positive experience staying with us! As a team we are happy to provide the best services for you. Hope to see you again soon!
8/10 不錯
Rhonda
家人同遊
2023年9月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rhonda
於 2023 年 9 月住了 3 晚
Tiki 於 2023年9月27日的回應
We are so glad to hear about your positive experience staying with us! We hope to welcome you back soon :)
8/10 不錯
Gail
家人同遊
2023年9月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms were nice. There was a semi loud humming outside the window from some type of mechanical device. Other than that, it was a nice location, easy to park and friendly staff.
Gail
於 2023 年 9 月住了 2 晚
Tiki 於 2023年9月24日的回應
We are so glad to hear you had a positive experience staying with us! We take our feedback very seriously, and will certainly strive to get these issues resolved! We look forward to welcoming you back to our location.
10/10 優異
James
伴侶同遊
2023年9月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place and friendly people.
James
於 2023 年 9 月住了 1 晚
Tiki 於 2023年9月24日的回應
We are glad to hear about your positive experience. We look forward to welcoming you back!
4/10 欠佳
Jeffrey
家人同遊
2023年9月14日
讚好:職員與服務和住宿狀況
不滿:客房舒適度
Very disappointed
Very disappointing floor was sticky black stuff on shower floor. Lots of car noise. TV very difficult to use and no channels. Breakfast was terrible friut tasted fermented eggs looked like plastic and i don't know what that sausage was made of. Way over charged for the type of hotel. Parking was terrible had to park in strip mall across the street.
Jeffrey
於 2023 年 9 月住了 1 晚
Tiki 於 2023年9月24日的回應
We are sorry to hear about your unfortunate stay with us. We take our feedback very seriously and, and will do our best to defeat these issues. We hope you give us another chance! Have a great one!
10/10 優異
Tobyann
2023年9月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tobyann
於 2023 年 9 月住了 3 晚
Tiki 於 2023年9月16日的回應
Thank you so much for the positive feedback. We would love to welcome you back again soon :)
8/10 不錯
Janet
2023年9月11日
Janet
於 2023 年 9 月住了 3 晚
AGM 於 2023年10月16日的回應
Hello JanetGlad you enjoyed your stay with us. Hope you visit again soon.
10/10 優異
jan
伴侶同遊
2023年9月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice. Very clean. Staff was very pleasant.
jan
於 2023 年 9 月住了 1 晚
Tiki 於 2023年9月16日的回應
We are beyond happy to hear about your positive experience with us! As always, we hope you enjoy your weekend !