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关于史密斯堡休息旅馆的点评

2 out of 5
史密斯堡休息旅馆
3600 Grinnell Ave, Fort Smith, AR

点评

7.2

还可以

10 分 - 超赞。160 条好评，共有 610 条点评" "
8 分 - 还可以。208 条好评，共有 610 条点评" "
6 分 - 一般。114 条好评，共有 610 条点评" "
4 分 - 很差。67 条好评，共有 610 条点评" "
2 分 - 糟糕。61 条好评，共有 610 条点评" "

7.2/10

清洁度

8.0/10

员工和服务

5.2/10

服务设施

6.8/10

住宿条件和设施

4.6/10

环保

点评

2/10 糟糕

zulin

不满意：清洁度、员工和服务、住宿条件和设施
It was dirty and messy. There were so many bugs. I couldn't stay there for half an hour. The room had a strange smell. I immediately changed hotels.

2/10 糟糕

Henry

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was so nasty we bought are on cleaning supplies blood on the wall the beds was so nasty Staind the floors was filthy animal hair was all over the beds she was stained altogether it was not pleasant
2024 年 5 月入住 2 晚

6/10 一般

Kevin

满意：员工和服务
不满意：住宿条件和设施
2024 年 5 月入住 1 晚

2/10 糟糕

Sam

团体旅客, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was trash, and dirty socks shoved under the bed. The door didn't lock properly. The shower took ten minutes to heat up. The bed sheets had cigarette holes burned in them, even though it was a non-smoking room. And that's just the first things that come to mind.
2024 年 5 月入住 2 晚

4/10 很差

Michael

商务旅客
When I walked into the lobby, first thing smells like marijuana the lady at the desk was friendly. There’s a little noisy at the property. The bathroom need to be renovated. There was half of the toilet paper rack on the wall and I don’t know where the rest of it was very low quality towels and seem to have either stains on them or they were not washed well I give this a two star hotel at best would not recommend
2024 年 5 月入住 2 晚

2/10 糟糕

Robert

带宠物出行, 与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I didn't even check in. Place was a dump, windows were falling out of the building, people standing around smoking, overall appearance was junky looked like a crack house!!!
2024 年 5 月入住 1 晚

8/10 还可以

Andrea

满意：清洁度
2024 年 4 月入住 7 晚

6/10 一般

Andrea

与配偶出行
满意：住宿条件和设施，清洁度
No actual room service.
2024 年 4 月入住 7 晚

2/10 糟糕

April

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Staff changed our room twice to accommodate a noise problem the two different rooms we were moved to were BOTH dirty. One had no smoke detector or fire alarm. There was only one working outlet and that was not near any table. The refrigerator ran hot and was full of mold. One of the rooms had underwear in the trash and bedding had fluids in them.
2024 年 4 月入住 2 晚

8/10 还可以

Andrea

带宠物出行, 与配偶出行
满意：住宿条件和设施，清洁度
It was quiet and clean. Easy parking.
2024 年 4 月入住 1 晚

4/10 很差

William

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
I have stayed at many last option Hotels/Motels/Inn and not one of them was as Dirty as this Rest Inn location in Fort Smith. Hell many pieces of furniture throughout the room was broken or missing a part. Details the 2nd Hand office chair was missing an arm rest and all of the bedding linens, pillows, and chair cushions had holes & Worst of all many Unknown Stains on Walls and Furniture.
2024 年 4 月入住 1 晚

10/10 超赞

Cecilia

与配偶出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
Actually alright and staff always available and curious. Pool was empty, was very difficult to find a place during the eclipse weekend. Only available one night had to stay at much worse place it was scary place the other hotel. Was glad to have forest inn .
2024 年 4 月入住 1 晚

10/10 超赞

Nikki

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was older and they were having work done but staff was great and room was clean
2024 年 3 月入住 1 晚

2/10 糟糕

Hana

不满意：清洁度、员工和服务、住宿条件和设施
bed bugs
2024 年 4 月入住 1 晚

2/10 糟糕

Angela

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Holes in carpet, walls even the chair.. air conditioning unit had brown stuff on the front Sheets and towels that at one time been white looked like they had been washed in muddy water

4/10 很差

Garrett

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
Burnt holes in the bedding, roaches in the room, and disco lighting as a nightlight. Would not recommend nor would I have another employee stay here.
2024 年 4 月入住 1 晚

2/10 糟糕

Gabrielle

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was the roughest hotel I’ve ever stayed at. Things looked OK in the lobby. The floors were clean, and they decorated, however it reeked of cigarettes. My non-smoking room left all my clothes with a residual cigarette smell. The bathroom was musty, molding was missing in areas and the sheets although appeared to be clean had cigarette burn holes. At one point there was a police car out front so that resulted in me feeling even more unsafe.
2024 年 4 月入住 1 晚
Jhon 于 2024年04月4日 的回复
Sorry for your convenience. This is an indoor smoking facility. We recommend to take the nonsmoking room down stairs if you aren’t smokers.

4/10 很差

Ashley

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 3 月入住 2 晚

4/10 很差

Jeremiah

不满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚

6/10 一般

Amy

与配偶出行
满意：员工和服务
Staff is amazing... The rooms are clean..
2024 年 3 月入住 1 晚

8/10 还可以

Madelyn

满意：住宿条件和设施，员工和服务
2024 年 3 月入住 3 晚

2/10 糟糕

David

不满意：住宿条件和设施，清洁度
Todo el lugar olia super mal a puro cigarro la limpieza tambien de lo peor yo solo busca un lugar para descansar, pero por el precio de 50 dolares la noche no me esperaba mucho solo con que estuviera limpio u ordenado pero creo hasta en las camas habia pulgas por que al acostarme me empezo a picar varias partes del cuerpo y al despertar tenia varios piquetes de algun tipo de animal como un mosquito o pulgas creo que para la siguiente vez optare por in airb&b
2024 年 3 月入住 1 晚

2/10 糟糕

Wayne

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
DO NOT STAY HERE!! This place needs to be shut down due to safety issues. I'm in the process of filing a complaint with the city.
2024 年 2 月入住 6 晚
Allen 于 2024年03月9日 的回复
We are experiencing busy times. Our front desk open 24/7 and Video security 24/7. We are in a process of remodeling all rooms. If any of our good guests experience any issues our customer service take action immediately. This is a very safe location in town.

10/10 超赞

Brittney

2024 年 2 月入住 5 晚

10/10 超赞

Michele

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Lynn

与配偶出行
满意：员工和服务，清洁度
不满意：服务设施
The front desk lady was absolutely the most courteous person I have ever met
2024 年 2 月入住 2 晚

10/10 超赞

Brittney

Very pleased
2024 年 2 月入住 7 晚

2/10 糟糕

Rebecca

不满意：清洁度、员工和服务、住宿条件和设施
I think there were at least 10 prostitutes on my floor. Someone had a bird inside. Random people knocking at my door. Oh, and a baby screaming like it’s mom overdosed.
2024 年 2 月入住 2 晚

2/10 糟糕

Rick

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was disgusting, smelled like dog and cigarettes. The sheets had cigarette burns and was very dingy or dirty. The exit door was off it hinges and hall way entry carpet was beyond nasty. Left knowing that expedia would not refund . Would never stay at Rest Inn and will no longer book through Expedia.
2024 年 2 月入住 1 晚

2/10 糟糕

Jill

2024 年 2 月入住 1 晚

8/10 还可以

Amy

与配偶出行, 商务旅客
满意：员工和服务，清洁度
Friendly and helpful staff, easy check in, great value, convenient, smelled nice, appeared mostly clean, furniture was in good shape, tv worked great, ac/heat worked great, coin laundry/snacks/exercise equipment/coffee/atm on site, pool on site-but not in currently working order, parking sufficient, close interstate/shopping/food. Could use some updates/refreshing, bathtub super old looking/cracked/rusted on bottom, tile somewhat smashed in, sink drained very slowly, shower curtain not washed and stuck together at bottom, toilet ran a while, bathroom plug clearly had caught fire at one point, fridge was not cleaned out at all and had some sort of brown liquid in the bottom, workers were working on the room directly above all afternoon/evening until about 2am when we called the front desk and asked that they please stop for the night so we could get some sleep. Bring your own shampoo and soap!
2024 年 1 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
A scary dump.
Worst hotel we have ever stayed in. Sink had a hole in the drain tube so leaked all over the floor when used. Tub looked like it had not been cleaned in months. Microwave and refrigerator were filthy, probably should have been thrown out. Noisy, noisy, noisy. Fire alarm was missing in the room. Looked like mold on the ceiling in the hallway. Cigarette burns on the sheets. Stains on the pillow cases. Cobwebs in the corners. We just left and drove home, probably should have asked for our money back but did not.
2024 年 1 月入住 1 晚

2/10 糟糕

Matthew

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Disgusting, wouldn’t recommend to my worst enemy.
It is a weekly/daily hotel with a very unsafe atmosphere. Very loud, people frying food in their rooms, and very dirty rooms. Would not stay again by myself, let alone with my family.
2024 年 1 月入住 1 晚

2/10 糟糕

Mary

不满意：清洁度、员工和服务、住宿条件和设施
This is the worst hotel I've ever been. Very rude staff and dirty environment
Allen 于 2024年01月28日 的回复
Sorry for your inconvenience. Our check out time is 11AM. You signed and initiated. Most hotel in U.S.A check out time either 11AM or 12 PM the most not as you wish. Front desk just followed the company policy.

10/10 超赞

Whitney

2024 年 1 月入住 1 晚

6/10 一般

Brittany

满意：清洁度
不满意：客房舒适度，员工和服务
2024 年 1 月入住 1 晚

2/10 糟糕

Brenda

商务旅客
满意：员工和服务
不满意：服务设施，清洁度
I was going to make some coffee in my room. A live roach was in back of it. Needless to say I didn't have coffee after that. Then I was in my room watching TV. My room door was opened with a key by a person who was told my room was empty! What the hell!! Of course a sign at the office said NO REFUNDS. HORRIBLE PLACE and very UNSAFE
2024 年 1 月入住 2 晚

2/10 糟糕

Julio

不满意：清洁度、员工和服务、住宿条件和设施
very dirty
2023 年 12 月入住 1 晚

4/10 很差

真实旅客

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
NOT A GOOD EXPERIENCE!!
2023 年 12 月入住 2 晚

2/10 糟糕

Erin

不满意：住宿条件和设施，清洁度
it was disgusting
2023 年 12 月入住 1 晚

10/10 超赞

Tammy

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice motel quiet
2023 年 11 月入住 3 晚

2/10 糟糕

Rebecca

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was fine
2023 年 11 月入住 1 晚

2/10 糟糕

Jazmine

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bed bugs
Had bed bugs, mold in the bathroom all over, a moldy coffee bag in the coffee machine. When told the front desk immediately after we saw a bed bug in the sink, she had hardly any reaction making me think this happens often and they might not do anything about it. We asked for a refund and they were very adamant about not being able to give us one until we ask to call a manager. I know this place likes to respond rudely but we have pictures and video of these bed bugs and tons of bites.
2023 年 11 月入住 2 晚

4/10 很差

MARTIN

不满意：住宿条件和设施，员工和服务
My commode would not flush. Manager said maintenance man would arrive soon (at the motel); provided me with a plunger in meantime. Maintenance man appeared 2 hours later and advised that he lived on the property. He used a snake device, but flushing remained slow (but feasible). Manager also advised that my room (101) was not the only one with this type of problem. I stayed three nights; towels were replaced only on request and guest turning your used ones in first. Sign stated that if you failed to check out by 11 am, then you would be charged for another full day stay, without exception. I can understand that, but it did not create a "friendly" atmosphere. I will say that for the price it was what one might expect. Occupancy rate was low, and many persons were living there long-term. It was quiet and reasonably clean. This is not a 2-star property! It displayed an 8.2 travel advisor rating sticker (must have been from years ago).
2023 年 11 月入住 3 晚

4/10 很差

Kerry

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
It's dirty loud and has a lot of long term guests
2023 年 11 月入住 1 晚

2/10 糟糕

Ragan

不满意：清洁度、员工和服务、住宿条件和设施
Sketchy area, employees had no idea what they were doing, and manager wasnt very helpful at all. Even for the cheap price it was still over priced.
2023 年 11 月入住 2 晚

4/10 很差

Sara

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 11 月入住 1 晚

4/10 很差

Jared

与家人及幼儿出行, 商务旅客
不满意：清洁度、服务设施、住宿条件和设施
This place is old, which is ok. There’s not much that can be done about that, but there are things that could be done to make it nicer. There are holes in the carpet, wall holes that haven’t been properly repaired, a bathroom door that has the top layer of wood board coming off, and other issues. There was wadded up toilet paper stuffed in the peephole, hair all over the shower wall, and lots of mildew in the shower tile. Plus, the whole place smells bad. There is a mix off smoke odor, animal odor, and other malodors.
2023 年 10 月入住 1 晚

2/10 糟糕

Carl，Mcloud

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was dirty, trash was under the bed
2023 年 10 月入住 1 晚

10/10 超赞

Doug

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚