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关于韦恩堡 Spark by Hilton 酒店的点评

3 out of 5
韦恩堡 Spark by Hilton 酒店
1005 W Washington Center Rd, Fort Wayne, IN

点评

9.2

非常棒

10 分 - 超赞。47 条好评,共有 62 条点评" "
8 分 - 还可以。10 条好评,共有 62 条点评" "
6 分 - 一般。2 条好评,共有 62 条点评" "
4 分 - 很差。1 条好评,共有 62 条点评" "
2 分 - 糟糕。2 条好评,共有 62 条点评" "

10/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

9.8/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

Jerome

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
breakfast was very light. cereal and milk would be a great addition. bread to make toast not just bagel.
2024 年 5 月入住 1 晚
Spark Fort Wayne 于 2024年05月15日 的回复
Thank you for your review and response, and we appreciate your feedback on the breakfast. We are working on possibly expanding our menu in the future.

10/10 超赞

Sara

满意:清洁度、员工和服务、住宿条件和设施
Staff was accommodating to my change in plans
2024 年 5 月入住 4 晚
Spark Fort Wayne 于 2024年05月15日 的回复
Thank you for your review and response. We're glad we could help you out!

10/10 超赞

Sarah

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great!
2024 年 5 月入住 1 晚
Spark Fort Wayne 于 2024年05月13日 的回复
Thank you for your review and response and are glad we could make your stay worth it!

6/10 一般

Stacie

与家人出行
满意:住宿条件和设施,清洁度
This is an old hotel that has been updated. It is a very basic level hotel. No coffee machines or microwaves in the rooms.
2024 年 5 月入住 1 晚
Spark Fort Wayne 于 2024年05月13日 的回复
We appreciate your review. We apologize for the inconvenience, however the amenities in the room are a Hilton standard for this hotel.

10/10 超赞

Amy,Saginaw

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Spark Fort Wayne 于 2024年05月15日 的回复
We appreciate your review and hope to see you back with us on your next visit!

10/10 超赞

Angel

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good and easy experience checking in and out. And room was clean and the tv said welcome Angel!!! Angel is my name that was cool 😂
2024 年 5 月入住 1 晚
Spark Fort Wayne 于 2024年05月5日 的回复
We're glad you enjoyed that experience and hope that it will bring you back to book with us again in the future!

8/10 还可以

Amanda

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Clean, hot water, and decent bed.
2024 年 4 月入住 2 晚
Spark Fort Wayne 于 2024年05月4日 的回复
Thank you for your review and response! We are glad to hear things were to your liking.

8/10 还可以

Julie

满意:清洁度、员工和服务、住宿条件和设施
I want to compliment the receptionist that worked Friday night. There was a problem with the computer, and she couldn't get guests checked in and the line grew and grew. She was the only one at the counter and was calling for help but was clearly overwhelmed. We all felt bad for her as she was doing everything she could. Eventually she was able to get it to work but many waited for a while and we were all tired and just wanted rooms. She knew it which added to her stress. I hope she is acknowledged and appreciated for her work!!
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年05月2日 的回复
Thank you for your review and response. We do apologize for the inconvenience that took place that night and are working to staff better on busy nights as staffing allows us.

10/10 超赞

Sandra

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, smelled great. Parking was super close, and the staff were very friendly. Grounds seemed well kept, and the room was very nice. We were very pleased. Very tired of rooms that never feel clean, and being kept awake all night with noise from traffic when I travel, but this was simply not the case with this property. The room was nice and even though we were close to the interstate, the noise levels were very low and muffled. It was a very nice stay. Thank you.
2024 年 4 月入住 1 晚
Spark by Hilton Fort Wayne 于 2024年04月29日 的回复
Sandra, That's great to hear! We strive to give our guests the best experience possible and love to hear it's working! See you next time!

10/10 超赞

Krystal

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年05月1日 的回复
Thank you for your review and response!

10/10 超赞

David

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were fortunate to stay during the grand opening. Facilities were like new. Hoped for more options with included breakfast.
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年04月27日 的回复
Thank you for your review and feedback. The breakfast is a Hilton standard for this establishment, however we are working on extending the menu in the future.

10/10 超赞

Erika

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Clean, friendly staff
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年04月26日 的回复
Thank you for your review! We're happy to read your response.

10/10 超赞

Todd

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our first stay in a Spark. It was clean, comfortable and economical. Breakfast was yogurt, bagels and muffins.
2024 年 4 月入住 1 晚
Spark by Hilton Fort Wayne 于 2024年04月25日 的回复
Thank you for your feedback. We're happy to hear you enjoyed your stay. See you next time!

10/10 超赞

Heather

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Great new hotel- thoughtfully designed, quiet even though it was full, very comfortable bed. Friendly staff. Breakfast was simple but adequate, good selection of bagels, yogurt. Would definitely recommend.
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年04月22日 的回复
We're glad you enjoyed your stay with us, and hope to see you back in the future!

10/10 超赞

Vicki L

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Friendly staff. Nice location
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年04月21日 的回复
Thanks for your feedback, we're glad you enjoyed your stay with us!

10/10 超赞

Juli

满意:清洁度、员工和服务、住宿条件和设施
Easy check in. Nice room.
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年04月20日 的回复
Thanks for your review! We're glad you enjoyed your stay, and hope you'll be coming back to stay with us again!

10/10 超赞

Keith

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff at the desk could have been nicer. Very helpful and cheery. Would recommend Spark by Hilton to friends and family.
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年04月20日 的回复
Thank you for your review!

10/10 超赞

Valerie

2024 年 4 月入住 2 晚
Spark by Hilton 于 2024年05月7日 的回复
We appreciate your review with us and hope to see you again in the future!

10/10 超赞

Bryan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only issue was they were having a problem with their TV cable service. Difficult to watch anything. Breakfast was a little light from what we get at other properties. Otherwise the hotel was fabulous from what was there before Hilton took over.
2024 年 4 月入住 2 晚
Spark Fort Wayne 于 2024年04月15日 的回复
Thank you for your review. We apologizer the breakfast wasn't to your liking, however it is a Hilton standard for this location. We are currently working on extending the menu for the future.

10/10 超赞

Shannon

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect, clean, cozy hotel. Nothing fancy, but perfect for traveling with kids.
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年04月15日 的回复
Thank you for your review and response! We're glad you liked your stay.

4/10 很差

Jerry

与家人出行, 商务旅客
满意:住宿条件和设施,员工和服务
The guests upstairs were very noisy, I called the front desk to ask them to try and do something about it. They said they would call their room. The noise and disruption never stopped. A very unsatisfying stay.
2024 年 4 月入住 1 晚
Spark by Hilton Fort Wayne 于 2024年04月25日 的回复
We're sorry to hear that you did not enjoy your stay. Here at Spark we strive for every guest to be satisfied.

8/10 还可以

LISA

满意:清洁度、员工和服务、住宿条件和设施
Road noise was a little loud, but otherwise property was excellent for a business stay.
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年04月11日 的回复
Thank you for your review and we're glad you enjoyed your stay! The staff are working on fixing the noise from the highway situation.

8/10 还可以

Hongwu

None
2024 年 4 月入住 1 晚
Spark Fort Wayne 于 2024年04月11日 的回复
Thank you for your review!

8/10 还可以

Erika

满意:清洁度、员工和服务、住宿条件和设施
Didn't like the breakfast. I don't eat carbs so no good options for breakfast.
2024 年 3 月入住 1 晚
Spark Fort Wayne 于 2024年04月8日 的回复
Thank you for your response and your stay, and we apologize the breakfast was not to your liking, however our breakfast is to the Hilton standard. They are working on adding to the menu, so hopefully they will have things you like the next time you stay with us.

10/10 超赞

William,Waukesha

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access, convenient to the highway. Everything in the area appeared to be well maintained.
2024 年 3 月入住 3 晚
Spark Fort Wayne 于 2024年04月3日 的回复
Thank you for your feedback! We appreciate you coming to stay with us!

10/10 超赞

Karen

满意:住宿条件和设施,员工和服务
Comfortable and clean! Staff very nice. Window could be insulated better from highway noise
2024 年 3 月入住 1 晚
Spark Fort Wayne 于 2024年04月3日 的回复
We're glad you enjoyed your stay!

10/10 超赞

Amanda

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and quiet stay. The bed was so comfortable. All of the staff was helpful and friendly.
2024 年 3 月入住 3 晚
Spark Fort Wayne 于 2024年04月3日 的回复
We're glad you enjoyed your stay with us, and hope you will be coming back again!

10/10 超赞

Melody

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room is small and crunch quarters however, it is perfect for a quick one night stay! It has everything you need a place to sleep watch TV take a shower and then head out the next day. This was the first experience for me, and it will not be the last very pleased with the accommodations.
2024 年 3 月入住 1 晚
Spark Fort Wayne 于 2024年04月3日 的回复
Glad to hear that! We can't wait until your next visit!

8/10 还可以

Ronda

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at front desk check in was very friendly and knew her job well! The room was beautiful, new, very clean! The signs all said breakfast until 10 am however, there was no breakfast at 9:15.
2024 年 3 月入住 1 晚
Spark Fort Wayne 于 2024年05月2日 的回复
Thank you for your review and response.

10/10 超赞

Jerry

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This facility was very clean, the staff was very friendly and helpful and the location is definitely the cherry on top. Accessibility is excellent. Great stay book today!
2024 年 3 月入住 1 晚
Spark Fort Wayne 于 2024年04月3日 的回复
Thank you for your feedback! We hope to see you again!

8/10 还可以

Shannon,Worthington

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel but was a little disappointed they didn’t offer in room coffee options and breakfast was very carb heavy. Very clean property and the staff was great!
2024 年 3 月入住 1 晚
Spark Fort Wayne 于 2024年04月8日 的回复
Thank you for your feed back and stay, however the breakfast is to the Hilton standard, and they working on adding more things for the future.

6/10 一般

Grace

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The breakfast was disappointing and dismal. They had a few pre-packaged muffins/bagels along with watery coffee. The updated modern decor was nice.
2024 年 3 月入住 1 晚
Spark Fort Wayne 于 2024年04月8日 的回复
Thank you for your feedback and your stay, we apologize the breakfast was not to your liking, it is a Hilton standard, however they are working on extending the menu for the future, and hopefully when you stay with us again, we will have more options available.

10/10 超赞

Arlene

2024 年 3 月入住 1 晚
Spark Fort Wayne 于 2024年04月3日 的回复
Thank you for your review!

10/10 超赞

Patricia

满意:清洁度、员工和服务、住宿条件和设施
No microwave in room...
2024 年 2 月入住 1 晚
Spark Fort Wayne 于 2024年04月8日 的回复
Thank you for your feed back, and thank you for your stay, however at the time of your stay it was a Hilton standard that there were to be no microwaves in the room, but they are working on changing things in the future.