RN needed close accommodations to the hospital on a snow day…room too futuristic and not comfortable at all. Felt as cold as the air outside. Also NO EMPLOYEES in sight, restaurant closed, luckily some eating options close by.
Helen
2024 年 1 月入住 2 晚
8/10 还可以
Mary
2024年04月11日
满意:清洁度、员工和服务、住宿条件和设施
Shelton was the best thing about the property. He was so friendly, helpful and responsive. Couldn't have asked for better service. I would have appreciated being better informed about how the property would work, such as access, on a Sunday when the bar was closed.
Mary
2024 年 4 月入住 2 晚
10/10 超赞
Hector
2024年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff, the bar has great vibes, overall good aesthetics
Hector
2024 年 3 月入住 1 晚
10/10 超赞
Carlos
2024年03月23日
满意:服务设施
Customer service was impeccable!
Carlos
2024 年 3 月入住 1 晚
10/10 超赞
christopher
2024年02月26日
满意:清洁度、员工和服务、住宿条件和设施
Love this place
christopher
2024 年 2 月入住 3 晚
6/10 一般
Aidanelys
2024年02月15日
满意:清洁度
不满意:住宿条件和设施
The guy dow stars was nice but before coming to the hotel I call like 10 times and nobody answered. Poor customer attention. The hotel is okay. But I thought that it is going to be better, but no that bad. Doesn’t have window is more like a jail.
Aidanelys
2024 年 2 月入住 1 晚
8/10 还可以
Laura
2024年02月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall a Good stay with some unusual details.
Could not figure out how to use the TV. So I needed to know my Google password to sign-in?? Come on. That was my major beef. It did appear that my neighbor gained access as I could hear their TV at 1am.
The common room and outdoor balcony were the best part of the space (the TV out there was working!). I also appreciated the free parking right at the front door VERY much. Also thought it odd that they offer a single tampon in the bathroom -- I've never seen that in any hotel anywhere. Also the single use toothpaste, but no toothbrush. And a pencil, but no writing pad -- so strange -- were they missing some things? Otherwise, the hotel was very nice, love the industrial design and original art in the room. Also loved that there was someone there to open the front door for me and show me to the elevator. I stayed on a Monday night so the rate was super excellent.
Laura
2024 年 2 月入住 1 晚
6/10 一般
marc
与配偶出行
2024年02月10日
满意:清洁度
不满意:服务设施,员工和服务
If you want to just show and book a room from a person, this is not for you. It is a staffless hotel and even calling the phone number listed,I never was able to speak with someone. The motel was clean but walls are paper thin!
marc
2024 年 2 月入住 1 晚
8/10 还可以
David P
2024年02月7日
满意:住宿条件和设施,清洁度
Clean.... All electronic was a bit confusing...
David P
2024 年 2 月入住 1 晚
2/10 糟糕
Tracy
商务旅客
2024年02月4日
不满意:清洁度、员工和服务、住宿条件和设施
Arrived on a quite cold night for texas! Room was so cold. There isn't actual staff they just give you codes to get in. Heat was set on 72 but it was reading 68. i was not going to stay in the room if the heat didn't work. I was offered to switch rooms or get a refund. I decided to just get a refund. Followed up the following week since still no refund. Followed up today and he finally processed the refund after being soooo freaking rude! I absolutley do not recommend based not only on customer service but honestly the room was pretty bad. And the lobby was gross