Bystrzyca Kłodzka Fortifications Hotels

"We were called by reception at 6pm the day of check-in and told we had to be there within the next hour or so because they were closing reception. This was not clear in the booking info, so be aware they close early. The hotel itself is in a peaceful area, the breakfast was excellent, and the property is centrally located and you can easily walk to the central promenade, which is nice. However, the apartment we stayed in, despite looking new and nice on first glance, seemed to be missing basic amenities like a hair dryer and sufficient soap for the guests. In addition, the sofa bed wasn't made when we arrived and we had to do it ourselves - not the end of the world, but for the price we paid it was rather disappointing, considering this was done in every other place we stayed in Poland. We stayed in several spa town hotels in the area, and personally I wouldn't come back to this one. It's nice enough, but there are others in the area which I feel give more value for money and have more professional, accommodating staff."

"The woman who greeted us at the reception desk (Jana) was so friendly and welcoming. It was a treat to meet her."

"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "

"Wspaniałe miejsce "

"Pyszne śniadanie, ładna okolica, elegancki choć mały pokoj"

"Great place and the food is delicious."