The property looked like it was in mid-construction with chirrock scrapings all over edges. all the carpets in the hall looked dirty. no air condition in all the common areas. The approach to my room was dirty humid and not welcoming. it set the tone for the stay.
Mike
2025 年 7 月入住 1 晚
8/10 还可以
Sheila,Madison
与家人及幼儿出行, 与家人出行
2025 年 7 月 15 日
满意:清洁度
The staff was very friendly and attentive. They made the staff worth it! Although the hotel was in renovation mode; they accomidated my every need---going above and beyond to please me. The hotel itself was very quiet. My young kids slept in everyday with no noise issues.
Sheila
2025 年 7 月入住 3 晚
10/10 超赞
valerie
2025 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent friendly service from all staff.
valerie
2025 年 7 月入住 1 晚
4/10 很差
David
2025 年 6 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施
Bad. In midst of remodel. Filthy carpet. Construction dust everywhere. Back door security completely removed. Hundreds of pieces of furniture in the parking lot. Fresh paint couldn’t hide the smell of smoke in room. Squishy bed. No drain stopper in tub. Staff brought a filthy, used one to try. Phone not working. No room-number plaque in the hall. Terrible.
David
2025 年 6 月入住 1 晚
6/10 一般
Sean
与家人出行
2025 年 6 月 27 日
满意:清洁度
不满意:住宿条件和设施
The employees were very nice. I wish we had been told about the remodel when we made the reservations. The pictures were misleading. After a long, 10-hour drive, the hot tub was empty.
Sean
2025 年 6 月入住 2 晚
4/10 很差
Miranda
与家人出行
2025 年 6 月 25 日
不满意:住宿条件和设施,清洁度
They were in like mid renovations which wasnt stated. The jacuzzi had no water for being cleaned, so we couldnt use that. The pool had green water but I was also told it would be emptied soon to add fresh water. I understand things like that need to be done but that was our whole reasoning for choosing this hotel. In the room, the bathtub was dirty, the shower head wasnt fixed to the wall, and when i opened the door that goes from one room to the other, there was 2 pills on the ground. After looking them up, I found out they were narcotics. Fortunately I dont have a small child that could of picked that up and put it in their mouth. We were supposed to stay 2 nights and ended up leaving after the first.
Miranda
2025 年 6 月入住 2 晚
8/10 还可以
Susan
商务旅客
2025 年 6 月 22 日
满意:清洁度、员工和服务、服务设施
Staff was very helpful and nice
Susan
2025 年 6 月入住 2 晚
8/10 还可以
Lisa
2025 年 6 月 22 日
满意:住宿条件和设施,服务设施
Lisa
2025 年 6 月入住 1 晚
6/10 一般
Terry
2025 年 5 月 26 日
Terry
2025 年 5 月入住 1 晚
10/10 超赞
Victor
2025 年 5 月 21 日
Victor
2025 年 5 月入住 2 晚
8/10 还可以
Randy
2025 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Randy
2025 年 5 月入住 1 晚
2/10 糟糕
Theresa
与家人及幼儿出行, 与家人出行, 商务旅客
2025 年 5 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty tub toilet leaked all over floor swimming pool dirty no hut tub exercise room unuseable
Theresa
2025 年 5 月入住 2 晚
2/10 糟糕
Erica
与家人出行
2025 年 5 月 16 日
不满意:清洁度、服务设施、住宿条件和设施
There was no notification when booking online that this hotel was under complete renovation. The amenities listed were not available. Fitness room was storage for all the materials for the renovation. The hot tub was 1/2 filled and filthy. The side entry doors were wide open all day. There was no WiFi for TV.
Requesting a refund! Checked out a day early as well.
Erica
2025 年 5 月入住 2 晚
8/10 还可以
Sha
2025 年 5 月 6 日
Sha
2025 年 5 月入住 1 晚
2/10 糟糕
Faith
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 5 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place needs cleaned. Top to bottom. I was shown 4 rooms upon check in just to find a room without debris on the floor my child wouldn’t put in her mouth. I had to request cleaning supplies myself just to get a room clean enough to stay in. I had to request the fridge to switched just to have a working fridge since we were traveling and had a cooler of drinks and snacks for the kids. Lamps without bulbs. No working phone in the room. Bed linens dirty and needed changed. The stool in the room was gross and what appears to be mouse dropping on but the gentleman at the desk informed me was just dust. Drywall chunks around toilet base, unswept floors, and dirty smelling rooms. We were also under the impression our children could swim in the pool area, that was not the case. The pool did look like it was in okay condition but the hot tub was half empty with gross standing water. The floors of the pool room hadn’t been swept probably this whole year and I’m not kidding. There was old dirty socks on the floor in there. The shower area was leaking and was atrocious! Half the room didn’t have numbers “due to remodeling” that includes the 4th room we were given. When telling them how dirty the rooms were and refusing to have my children in there they asked me what they were supposed to do. I kept telling them “I don’t know I paid for a CLEAN and safe room, I know that’s not much to ask but I shouldn’t have to tell you how to do your job OR offer to do it myself” VERY GROSS!!!!!
Faith
2025 年 5 月入住 2 晚
2/10 糟糕
Shannon
2025 年 5 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施
Under construction. Messes everywhere and rooms open throughout the halls. Nobody was working on anything when we were there. Waited for 10 minutes to get checked in because nobody was at the front desk. Breakfast was bad. Ice machine was in bad shape and not even plugged in. Our room was extremely dusty. Elevator was scary.
Shannon
2025 年 5 月入住 1 晚
2/10 糟糕
Joseph
与家人出行
2025 年 5 月 3 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The hotel was under renovation, my family and I were not told until we got there to check in. There was no hot water due to the remodel and the bathtub was dirty and appeared to be moldy. We did not stay.
Joseph
2025 年 5 月入住 1 晚
2/10 糟糕
Shveta
2025 年 5 月 2 日
不满意:住宿条件和设施,清洁度
Proper
Shveta
2025 年 4 月入住 2 晚
2/10 糟糕
Matthew
商务旅客
2025 年 4 月 22 日
不满意:住宿条件和设施,服务设施
Dirty and in disrepair
Matthew
2025 年 4 月入住 1 晚
2/10 糟糕
patricia
与配偶出行, 商务旅客
2025 年 4 月 14 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Terrible!!! It was under construction and filled with debris old furniture they shouldn’t be renting rooms in those conditions 😡