住宿景观

关于我的云端过境酒店的点评

我的云端过境酒店
Terminal 1 / Gate z 25, frankfurt am Main/Airport, Frankfurt, Hessen

点评

8.6

超赞

10 分 - 超赞。131 条好评,共有 248 条点评" "
8 分 - 还可以。76 条好评,共有 248 条点评" "
6 分 - 一般。23 条好评,共有 248 条点评" "
4 分 - 很差。10 条好评,共有 248 条点评" "
2 分 - 糟糕。8 条好评,共有 248 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.2/10

服务设施

8.8/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

jiandong

满意:员工和服务,清洁度
2023 年 9 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年10月6日 的回复
Hi Jiandong, thank you for your kind review. We're happy to hear that you liked our accommodation. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

WENWU

商务旅客
满意:员工和服务、服务设施、住宿条件和设施
Good, quiet, clean and well-equipped
2022 年 5 月入住 1 晚
MY CLOUD Transit Hotel 于 2022年05月5日 的回复
Dear guest, thank you for your great feedback. We’re happy to hear that you enjoyed your stay at our hotel and look forward to welcoming you back. Kind regards MY CLOUD Transit Hotel

6/10 一般

XIUQIN

2021 年 12 月入住 2 晚

8/10 还可以

YU CHUN

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚
MY CLOUD transit hotel 于 2020年07月10日 的回复
Dear guest, Thank you very much for your feedback. Hope to welcome you soon again. Kind regards MY CLOUD transit hotel

4/10 很差

sima

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Nice and comfy place. Staff were very helpful.
2024 年 4 月入住 1 晚

8/10 还可以

Siva G

与家人出行
This is a good for a short stay and serves the purpose
2024 年 4 月入住 1 晚

10/10 超赞

Kamil

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Jappanjot

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great cozy space
2024 年 4 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年04月25日 的回复
Hi Jappanjot, thank you for your great review. We're happy to see that you enjoyed our accommodation. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Ronnie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A little hard to find but perfect for a layover
2024 年 3 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年04月25日 的回复
Hi Ronnie, thank you for your kind review. We're happy to hear that you enjoyed your stay. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Xiaofeng

2024 年 4 月入住 1 晚

10/10 超赞

MERIEM

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年03月13日 的回复
Hi Meriem, thank you for your kind review. We're happy to see that you enjoyed your stay. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

ROBIN

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenience! 10 stars. It was a relaxing, clean, and quiet room. Perfect for me because i had a 20-hour layover in Frankfurt and i was not comfortable venturing alone outside of the airport.
2024 年 3 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年03月13日 的回复
Hi Robin, thank you for your kind review. We're happy to hear that you enjoyed our accommodation. We hope to welcome you back as our guest during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Alessandra

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient for international travelers.
2024 年 2 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年03月1日 的回复
Hi Alessandra, thank you for your kind review. We're very happy to see that you enjoyed our accommodation. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 还可以

Peter

满意:住宿条件和设施,员工和服务
Convenient if catching a flight and wish to avoid checking the time and hassle of checking in again.
2024 年 2 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年02月8日 的回复
Hi Peter, thank you for your kind review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next laover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Andrew

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked it
2024 年 1 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年02月7日 的回复
Hi Meltem, thank you for your kind review. We're happy that you enjoyed you liked our accommodation. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年02月1日 的回复
Dear guest, thank you so much for your positive review. We're happy you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 还可以

MELTEM

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年02月7日 的回复
Hi Meltem, thank you for your kind review. We're happy that you enjoyed your stay. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

tomohiro

2024 年 1 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年04月25日 的回复
Hi Tomohiro, thank you for your kind review. We hope to welcome you during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Ahmed

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent for it's purpose
Quick, simple hotel that is clean and exactly for what is needed when transiting through an airport.
2024 年 1 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年01月24日 的回复
Hi Ahmed, thank you for your kind review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 还可以

NISRINE,TOLUCA LAKE

2024 年 1 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年01月16日 的回复
Hi Ramzi, thank you for your kind review. We're happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

David,Oklahoma Cirt

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It was quiet clean and easy.
2024 年 1 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年01月16日 的回复
Hi David, thank you for your kind review. We're very happy to hear that you enjoyed your stay with us. We look foward to welcoming you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Jean-Paul

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay for 1 night. Friendly and efficient personnel
2024 年 1 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年01月10日 的回复
Hi Jean-Paul, thank you for your kind review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 还可以

Caroline

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
MY CLOUD Transit Hotel 于 2024年01月2日 的回复
Hi Caroline, thank you for your kind review. We're happy to see that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

6/10 一般

Michele

满意:清洁度、员工和服务、住宿条件和设施
Great place to spend a 16 hour layover in Frankfurt. The staff were pleasant and helpful.
2023 年 11 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年12月6日 的回复
Hi Michele, thank you for your review and for being our guest. We're happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Aiport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Hong

满意:清洁度、员工和服务、住宿条件和设施
Easy access and convenient for transit stay
2023 年 11 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年12月6日 的回复
Hi Hong, thank you for your kind review and for being our guest. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

6/10 一般

Helen

2023 年 11 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年12月18日 的回复
Hi Helen, thank you for your review. We hope you had a great stay with us and that you will be our guest again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 还可以

Michelle

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was helpful, it was clean and quiet. The only issue was The comforter was barely big enough to cover two people.
2023 年 11 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年12月6日 的回复
Hi Michelle, thank you for your great review and for being our guest. We're happy to hear that you enjoyed your stay with us. When booking a double room, there should be two blankets in the room, if that wasn't the case, we apologize for that. Next time just let us know and we will provide a second blanket. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 还可以

Stephen,Brownstown

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
In need of a place to crash for a 15 hour layover, thankful My Cloud was in the secure area so we did not have to exit and return for security screening. However, with two people, it is a bit cramped. Would have gotten a second room after check in but it was a bit pricey for one room, let alone a second room. Although we survived.
2023 年 10 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年11月13日 的回复
Hi Stephen, thank you for your kind review. We're happy to hear that you enjoyed your stay with us. All of our rooms have the same size of approx. 10m². Since we are located directly inside the terminal, our prizes are a littler higher than hotels outside of the Airport. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 还可以

Marinko

满意:清洁度、员工和服务、住宿条件和设施
It’s very convenient and easy to get to
2023 年 10 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年11月13日 的回复
Hi Marinko, thank you for your kind review. We're very happy to hear that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards,

10/10 超赞

Yiwei

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked this hotel for my parents who were flying from the U.S. to Shanghai and had a 12 hour layover at Frankfurt. The hotel is located in the same terminal as the gates so they didn't have to go through security checks. It was only a short walk from the gates and the check-in was very fast since I already did the online pre-checkin. My parents do not speak any German or English but didn't experience difficulty checking in. The hotel is a bit pricy but worth the money if you'd like to rest a bit between long flights.
2023 年 10 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年11月13日 的回复
Hi Kathy, thank you for your kind review. We're very happy to hear that your parents enjoyed their stay. We hope to welcome you guys back during your next layover at Frankfurt Airport. Kind regards,

8/10 还可以

Kathy

与配偶出行
满意:清洁度、员工和服务、服务设施
Excellent way to spend the night in an airport
2023 年 10 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年11月13日 的回复
Hi Kathy, thank you for your kind review. We're very happy to hear that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Theresa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect overnight stay long lay over
we had a long lay over in Frankfurt this worked out perfect. made it a no hassle in the morning just walked out of our room right to the gate and then on our way. Staff Ana & Andrey over and above excellent service providers made us feel at home. Only downfall, it is defiantly on the pricey side.
2023 年 10 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年11月13日 的回复
Hi Theresa, thank you for your kind review. We're very happy to hear that you enjoyed your with us. Ana and Andres will be very happy to hear your kind words. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Iryna

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is convenient. Staff is very helpful and informative - we were notified about time and access restrictions and it helped us to arrive to hotel in time. I would suggest to add notice to the hotel description in Expedia that the hotel is located in the restricted zone and not available during the night.
2023 年 9 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年10月16日 的回复
Hi Iryna, thank you for your great review. We're very happy to hear that you enjoyed our accommodation and were happy with our service. We're trying to add that to our description, but Expedia restrictions make it difficult. For that reason, we always send out a message to each guest that books via Expedia. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

KIM

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I likened that I could walk to this property without leaving airport. It was both clean, new, safe and comfortable.
2023 年 10 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年10月16日 的回复
Hi Kim, thank you for your great review. We're happy to hear that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 还可以

Klaus

2023 年 10 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年10月16日 的回复
Hi Klaus, thank you for your positive review. We're happy you liked our accommoadation and we hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

2/10 糟糕

Pamela

与家人出行, 商务旅客
Was unable to access the hotel as the security station required to go thru to reach the hotel was closed. We encountered other passengers experiencing the same. Had to go offsite
2023 年 10 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年10月12日 的回复
Hi Pamela, we're sorry to hear about yout bad experience. Our hotel itself is open 24/7 but the security chechpoints of the Airport close from 10pm to 5am. We are located inside the the transit area since we are a transit hotel. We've sent you a message beforehand with all the necessary information you need, when booking next time. Please take note of that in the future. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Susan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was pleasantly surprised by this property. Very clean and quiet, and just what you need for an overnight layover!
2023 年 10 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年10月12日 的回复
Hi Susan, thank you for your great review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 还可以

Richard

2023 年 9 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年10月12日 的回复
Hi Richard, thank you for your kind review. We're happy to hear that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

6/10 一般

Hirohito

商务旅客
满意:清洁度
The room is small. Available staying time is 1800-0800. Expensive fee in comparison with the room.
2023 年 9 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年10月6日 的回复
Hi Hirohito, thank you for your review. We hope you enjoyed your stay with us. Our rooms are suited for short term stays and include everything you need to relax inbetween flights. Due to our location directly inside the airport, our prizes are a little high. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

CHANG WON

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thanks
2023 年 8 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年09月13日 的回复
Hi Chang Won, thank you for your review. We're happy to hear that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Albulena

2023 年 8 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年10月6日 的回复
Hi Albulena, thank you for your great review. We're happy that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Mbugua

2023 年 8 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年09月13日 的回复
Hi Mbugua, thank you for you review. We're happy that you enjoyed your stay and hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Bashar

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年08月29日 的回复
Hi Bashar, thank you for your kind review. We're happy that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

6/10 一般

Di

2023 年 8 月入住 1 晚
MY CLOUD Transithotel 于 2023年08月15日 的回复
Hi Di, thank you for your review. We're sorry to hear that you were not fully satisfied with your stay. We hope to persue you during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Zahra

2023 年 8 月入住 1 晚
MY CLOUD Transit Hotel 于 2023年08月29日 的回复
Hi Zahra, thank you for your great feedback. We're happy to hear that you liked our accommodation. We Hope to welcome you back as our guest during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

soumitra

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overnight stay
Very clean ,serve the Purpose well of staying overnight at FFT airport without a Schengen visa
2023 年 8 月入住 1 晚
MY CLOUD Transithotel 于 2023年08月15日 的回复
Hi Soumitra, thank you so much for your kind review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

long

2023 年 7 月入住 1 晚
MY CLOUD Transithotel 于 2023年08月2日 的回复
Hi Long, thank you for your great feedback. We're very happy to hear that you enjoyed your stay with us. We look forward to welcoming you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Florence,Rehab City New Cairo

与家人出行
满意:员工和服务,清洁度
Very clean and pleasant
2023 年 7 月入住 1 晚
MY CLOUD Transithotel 于 2023年07月19日 的回复
Hi Florence, thank you for your amazing review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back as our guest during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

zhong

商务旅客
it is adequate and convenient.
2023 年 7 月入住 1 晚
MY CLOUD Transithotel 于 2023年07月14日 的回复
Hi Zhong, thank you for your kind review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back as our guest during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 超赞

Gordon

2023 年 7 月入住 1 晚
MY CLOUD Transithotel 于 2023年08月2日 的回复
Hi Gordon, thank you so much for your kind review. We're very happy to hear that you enjoyed our accommodation. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel