Freeport Golf Hotel

"I got locked out of my room the morning I was supposed to leave before check out time. I went down with my key card for coffee and when I returned to my room, I could not get back in. I had no phone or keys with me because I was just going for coffee. I sat in the lobby after I called the number instructed to call for lockouts for about 20-30 minutes and then I called it again. An employee picked up and told me where to find the emergency card to get in. This is a wonderful place to stay, but the security is not good. They really should staff 24 hours for incident like this. I was grateful there was an emergency card, but the front door is always open and what if someone remembered where that card was? They could easily go in and steal everyone’s stuff! I get it. It’s a very safe area, but I did not feel safe that morning, and I don’t think I will be coming back"

"The property was clean, the room was clean and well supplied with towels, soap. It looked like it had daily maid service. The hallways, stairs smelled like disinfectant and the door to the 3rd floor (where I was staying) didn't have a door knob but was replaced with a screwed in handle. When I checked in, the day attendent said that I had booked a handicapped room and helped me change over to a regular room, which was helpful. I had booked the room on Expedia so no $ charge adjustment was necessary. It seemed like the Continenntal breakfast was a bit light but I did not take advantage of it, eating out instead. The eating area was clean and tidy. Overall, it was a good stay."

"Worked perfect for me"

"The place was not kept up. There was no breakfast. The elevator didn’t work. The bathrooms weren’t very clean. Plenty of parking tho!"

"Staff were awesome, helpful and accommodating. The remodel will be an improvement once completed. It’s so fresh and airy."