Logis International Services French Pyrénées hotels

"Good overall option to access resort. Beds are terrible and uncomfortable. Would need to improve confort related to that."

"Great Location, right in middle of town. Friendly Check in, parking was made available. Rooms were clean."

"Excellent food both at breakfast and in the lovely restaurant. Both rooms have incredible sea views which we greatly appreciated. The spa and the outdoor therapy pool were nicely appointed. Our massages were arranged on our arrival and were perfect. We were there on cool overcast days so we didn’t take advantage of the beach directly across from the hotel. But it was tempting. They made us and our dogs welcome and we truly enjoyed our stay at La Elmes. "

"Nice staff, good price, very nice room"

"Great hotel"

"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful. By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available. After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel. To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry. This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company. There are better options for real hotels directly across the street."

"Great stay!"

"The hotel is perfectly located in the heart of Gavernie. It is a simple hostel style place. Nothing extravagant but a clean and comfortable place that is well priced."