Thank you for using Candeo Hotels Fukuyama.We hope you were able to relax during your stay.All the staff are very happy to receive a high evaluation.If you have a chance to come to Fukuyama again, please stop by.
Dear Guest,
Thank you for staying with us at Candeo Hotels Fukuyama. Did you enjoy the onsen experience on the 14th floor? There are also several local restaurants 5-7 minutes on foot from the hotel so please feel free to ask front desk for information. Thank you for your positive review. We hope you`ll visit us again in the future.
Best regards,
Candeo Hotels Fukuyama
Nguyen - Front Desk
10/10 超赞
Jeffery,kaohsiung
2017年09月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
High value ~don't miss the hotel
I had a great time with hotel! It offer great onsen and breakfast! I can't believe how nice it is! If available visit fukuyama or Hiroshima, please try to stay there
Jeffery
2017 年 9 月入住 1 晚
Nguyen - Front Desk 于 2017年09月19日 的回复
Dear Mr. Jeffery,
Thank you so much for staying with us at Candeo Hotels Fukuyama. We are so glad that you enjoyed our public bath onsen and our buffet breakfast. Your compliments encouraged us so much to try tirelessly to bring the best service to our guests.
I hope you visit Fukuyama again.
Yours sincerely,
Candeo Hotels Fukuyama
6/10 一般
真实旅客
2017年06月30日
不满意:员工和服务
I understand the front desk staff doesn't understand English, even though this is not a small hotel and looks professional. But staff feels a little bit unfriendly when I explained I leave my package earlier.
The hotel location is kind of far away from station, better taxi or bus to get there.
真实旅客
2017 年 6 月入住 2 晚
Candeo Hotels Fukuyama Front Desk - Nguyen 于 2017年07月3日 的回复
Dear Guest,
Thank you for staying with us at Candeo Hotels Fukuyama. We are so sorry to hear that our staffs` limited English made your stay inconvenient. You are always welcom to leave your luggage at our hotel before check-in and after check-out. As you said, it is a little bit far from station so we recommend our guests to take a taxi and it costs about 600 Yens. We will train our staffs to speak English better to accommodate guests` requirement. Thank you very much for taking time to write the review. We hope you visit Fukuyama again!
6/10 一般
YAU CHOI
2017年06月3日
满意:清洁度
不满意:客房舒适度
Close to the town centre, convenience for shopping & eating, but room is small and carpark is need to pay, overall is comparatively expensive for the facilities provided by hotel.
YAU CHOI
2017 年 5 月入住 1 晚
Dear Yau Choi,
Thank you for visiting our hotel. We appreciate you taking the time to write a review. About the room size, we have larger rooms available for reservation as well if needed. Feel free to ask us for more information. We hope you visit Fukuyama again!
Candeo Hotels Fukuyama
Front Desk - Yeelly
Cozy hotel environment with nice view public bath.
真实旅客
General Manager 于 2017年03月6日 的回复
Dear Sir/ Madam,
Thank you so much for staying with us at Candeo Hotels Fukuyama.
We are happy to hear that you enjoyed our services and facilities.
Beside nice view public bath, our hotel also serves healthy buffet breakfast which is highly recommended. Again, thank you for your compliments.
We look forward to welcoming you back.
10/10 超赞
真实旅客
2016年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel to stay for a holiday
Convenient, clean, polite staff
It is the first hotel after my arrival at Osaka, very close to the train station at Fukuyama, there are a lot of local places to eat out, nice and quiet location.
真实旅客
inoue 于 2016年11月28日 的回复
Thank you for staying. Have you enjoyed sightseeing in Japan? For the second visitor, the Setouchi tour route seems to be popular. Did Itsukushima Shrine go?
Please come again.
My wife and I thought the open-air baths were for both men and women. However, in reality, the open-air bath are only found in the men's baths. The women's bath was not an open-air bath. My wife are disappointed with it.