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富勒頓安那翰附近溫德姆旅遊旅館的評價

2 out of 5
富勒頓安那翰附近溫德姆旅遊旅館
1415 S Euclid St, Fullerton, CA

評價

6.4
10 分評分，優異；145 則評價中有 43 則" "
8 分評分，不錯；145 則評價中有 26 則" "
6 分評分，一般；145 則評價中有 21 則" "
4 分評分，欠佳；145 則評價中有 23 則" "
2 分評分，很差；145 則評價中有 32 則" "

6.4/10 

整潔度

6.8/10 

職員與服務

5.4/10 

設施服務

6.4/10 

住宿狀況

6.2/10 

環保程度

評價

8/10 不錯

Tze-Lang

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

4/10 欠佳

Adrienne

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Under construction very dusty and dirty. Had plastiic on the doors
於 2024 年 5 月住了 1 晚
Hotel Manager. 於 2024年5月23日的回應
Dear Guest,Thank you for your stay. I’m sorry that we could not exceed your expectations in every way. We’re always working to make the guest experience better than ever before. Nothing is more important to us than a pleasant guest experience. I hope you will try us again soon and see that we’re always changing and improving to serve guests better. Sincerely,Hotel Manager.

2/10 很差

Anthony

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The customer service was sub par, always felt like I was bugging the employee for simple amenities, cleanliness was below average, q-tips left on the floor from the previous tenant, didn’t like that fact that the employee tried looking in our room while bringing towels and blankets, there was a smell of food being cooked that was highly unpleasant underneath coming from the room under us, it mainly come through the bathroom side of the room, after a long day out, it was not pleasant to walk into the room and have it smell like someone has been cooking all day in there. Definitely not going to reserve a room again at that location
於 2024 年 5 月住了 2 晚
Hotel Manager. 於 2024年5月18日的回應
Dear Anthony,Thank you for staying with us. I’m sorry that several issues combined to make your stay less than desirable. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

2/10 很差

Yadira

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It's dirty, there's a lot of dust and I even slept with a sore nose.
於 2024 年 5 月住了 1 晚
Hotel Manager. 於 2024年5月13日的回應
Dear Guest,Thank you for staying with us. I’m sorry that cleanliness issues made your stay less than desirable. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try.Sincerely,Hotel Manager.

6/10 一般

Salvador

讚好：整潔度和職員與服務
不滿：住宿狀況
Bien pero no exelente
於 2024 年 4 月住了 1 晚
Hotel Manager. 於 2024年5月2日的回應
Dear Guest,Thank you for the review. I am pleased that you had an overall pleasant stay. We have taken note of these comments and will work to do better than ever for future guests. Our goal is to provide a consistently superior guest experience. I hope that you will visit us again.Sincerely,Hotel Manager.

2/10 很差

Lyzzette

家人同遊
不滿：職員與服務、設施服務和住宿狀況
It was noisy at night. The bathroom was dirty.
於 2024 年 4 月住了 2 晚
Hotel Manager. 於 2024年4月27日的回應
Dear Guest,Thank you for your stay. We sincerely apologize for the noise disturbance and the cleanliness issues you experienced during your stay. Please be assured that we take your feedback seriously, and we will investigate and address these issues promptly to ensure they do not recur. We understand that a peaceful environment and cleanliness are crucial for a comfortable stay. I hope that you will try us again.Sincerely, Hotel Manager.

4/10 欠佳

Alejandro

Not safe. A lot of noises in the night. Some rooms are drug dealers stations
於 2024 年 4 月住了 1 晚
Hotel Manager. 於 2024年4月15日的回應
Dear Alejandro,Thank you for your stay. We are deeply concerned to hear about the issues you experienced during your stay. We take these matters seriously and will investigate and take appropriate action to address any concerns. Rest assured, we are committed to maintaining a safe and peaceful environment for all guests. I hope that you will try us again.Sincerely,Hotel Manager.

4/10 欠佳

Alejandro

商務旅客, 多人同遊
Many weird thing happening in the hotel.
於 2024 年 4 月住了 4 晚
Hotel Manager. 於 2024年4月13日的回應
Dear Alejandro,Thank you for writing the review. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

10/10 優異

Cathy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotel Manager. 於 2024年4月10日的回應
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope you have the opportunity to do just that very soon.Sincerely,Hotel Manager.

6/10 一般

Eiffel

於 2024 年 3 月住了 1 晚
Hotel Manager. 於 2024年4月20日的回應
Dear Eiffel,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.

10/10 優異

Oswaldo

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Verry nice remoded hotel and really great price
於 2024 年 3 月住了 2 晚

6/10 一般

Judy

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The property could have been cleaner
於 2024 年 3 月住了 3 晚

4/10 欠佳

EmmaLee

家人同遊, 伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Lady gave us a room and the room wasn’t even made. The sheets were so thin and everything except the shower was just so uncomfortable
於 2024 年 3 月住了 1 晚

10/10 優異

Ryan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Secure area that made me feel confident that my car was in a safe spot and that I was overnight.
於 2024 年 3 月住了 5 晚

8/10 不錯

Franita

讚好：整潔度、職員與服務和住宿狀況
It was ok for a Motel setting. Stayed in the new Jacuzzi room wasn't to bad. Water took forever to fill up as it ran out slow. There is a weird whole in the bathroom wall so there was not privacy for people using the bathroom. There was no microwave but there was a fridge.
於 2024 年 3 月住了 3 晚

2/10 很差

Zahira

親子同遊
Bugs and cockroaches everywhere all over the walls, furniture, sink , floor
於 2024 年 3 月住了 3 晚

2/10 很差

jorge

不滿：整潔度、職員與服務、設施服務和住宿狀況
Dirty room, hairs in towels, bugs and roaches.

4/10 欠佳

Steven

不滿：整潔度、職員與服務和客房舒適度
Our recent stay
Lobby staffer was rude and seem bothered. Provided no info in regards to our stay. Just gave me the keys and said the room number. Usually most places at least tell you what side of the property the room is in. When we got into our room, it was not at all what was pictured at booking. The pictures showed a room with a jacuzzi. Our did not come with a jacuzzi. It did have the king bed that was advertised. But there were stains and hair in and on the bedding. The floor was sticky as well. People have commented that the walls are very thin and that’s true. We heard everything all night. If you need a cheap place to shower and change this place would do the job if there is nothing else around. We did a late booking and this was all that was available. I personally wouldn’t stay here again.
於 2024 年 2 月住了 2 晚

10/10 優異

Alejandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The lobby guy was super nice and easy to talk to. Asked for more toiletries and they were speedy with bringing it to our room. Easy access to freeway. Once we checked out they asked us if we had any issues or concerns that we had with our stay! Would definitely come back.
於 2024 年 2 月住了 2 晚

4/10 欠佳

Ross

不滿：整潔度和職員與服務
Never again.
First night, which was a Friday, there was a neighborhood party about a block from the hotel had the loud bass music that kept me awake until 3:30 am. Ask the manager about it and did nothing about it. Homeless people sleeping on hotel mattresses that where left out in the corner of the parking lot. New remodeled room but caulking mess on door jams. Needed to be cleaned as it scraped right off easily. yes, I cleaned part of the door jam myself. Needed to upgrade technology as every time you placed your key card next to your phone you had to take the key card back to get reset to open your door. TV did not work all the time. Lobby was locked all the time. No breakfast. Ice machine was .25 to fill small bucket. No room service all three days. Trash can was full. no bed made up. And now I am having trouble getting the deposit back on my room charge. They are not answering their phone at 8am.
於 2024 年 2 月住了 3 晚

2/10 很差

Amanda

伴侶同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Chose this property truly because my friend was already staying there. Upon going to check in after our day at Disneyland and multiple points of contact to the front desk that we would like to have rooms next to each other we end up getting put on the opposite sides of the motel. I was given a room on the first floor and told the front desk I don't do first floor rooms. I realized this was taking us a while and there was a couple waiting behind us so I turned around and apologized for how long it was taking and they said, "Oh don't worry we're just trying to get a refund and get out of here. It's so disgusting we can't stay and we already got another hotel." I asked them what the problems they were having and they told me the first room they got put in had bugs and the second room was disgusting. My friend asked what rooms and the bug infestation was in the first floor room I had just been given! We went to check out the second room given to us to give them the benefit of the doubt and it was obviously dirty. Sticky surfaces with food residue, stained & scratchy towels, and an obviously dirty floor. We turned around immediately and asked for a refund and were told, "there's nothing I can do." Thankful for Expedia & their good service for helping rectify this situation but don't stay here.

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
Muy buena la sona ss de confor de lujo
於 2024 年 2 月住了 1 晚

8/10 不錯

Jacqueline

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The place can be better
於 2024 年 1 月住了 1 晚

6/10 一般

Severiano

讚好：職員與服務
Bad smell
Good for the price worst part was the cigarette smell
於 2024 年 1 月住了 1 晚

8/10 不錯

chantelle

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall was a great stay! The only complaint I have is the excessive noise from workers or other tenants staying here as well. I didn’t sleep that well due to the loud talking outside my door.
於 2024 年 1 月住了 2 晚

10/10 優異

Benjamin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Mario

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很差

Nguyen

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
as soon as we got into the room it was disgusting. Room was dirty, has a really bad smell, showers were also dirty saw hair in the shower also very small. Ended up canceling and booked somewhere else. Not recommend for anyone with family.

2/10 很差

Sean

不滿：職員與服務、住宿狀況和客房舒適度
Reviews don't lie
I thought things were going to be alright as some reviews were horrific and others saying they loved it. I was prepared to take the risk, but didn't realize awful things were going to be. The lobby isn't a lobby, it's a window hole with workers who don't care about their customers. They currently have a pile of beds hanging out in their parking lot, at least 10+ which already screams get me out of here. The bed in our room was uncomfortable on top of a metal frame that doesn't help the beds softness. They had a zippered mattress cover that you can clearly tell hasn't been removed or cleaned because there was SO much hair on it. The chair in the room is a death trap. Using the TV as a perk in their listing is a joke. To top it all off, on a Thursday night we were awoken by a group of people partying out of their car for over an hour starting at 11pm right outside our room. Cops drove by and waved at them. I know that the price might have you tempted, but it's not worth it.
於 2024 年 1 月住了 2 晚

8/10 不錯

Nicole

伴侶同遊
讚好：職員與服務
Check in and check out was super easy. My stay was great, I really appreciated the staff.
於 2024 年 1 月住了 1 晚

2/10 很差

Ariana (Plainfield)

不滿：職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚

4/10 欠佳

Amber

不滿：整潔度、職員與服務和住宿狀況
We arrived at 8:30 pm the inside was already closed so we checked in through the outside window. The man asked for my id and credit card didn’t attempt to make small talk gave us our room key and sent us on our way without even telling us where the room was. We get into the room and it is “remolded” but not in great shape. There is no wash clothes, or tissue. Literally 2 towels that were so worn that hardly dried our body . The room was not super clean. The blinds didn’t shut all the way and the outside light came in all night. Our door had a large crack on it so you could hear all the noise outside. I was glad we only stayed one night. Do not recommend
於 2024 年 1 月住了 1 晚

10/10 優異

Patricia

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My husband and I were hesitant because of prior reviews, but after staying there it was extremely pleasant. Room was clean, staff was friendly and helpful, although the area is not the greatest the hotel on its own was safe and calm. The bed was comfortable and they had body moisturizer along with shampoo and conditioner and body wash that for once didn’t dry my hair or skin like hotel soap normally does. Overall a good experience for my family and I.
於 2024 年 1 月住了 1 晚

10/10 優異

Craig

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般

Raymond

於 2023 年 12 月住了 2 晚

10/10 優異

Gabriela

讚好：整潔度、職員與服務和住宿狀況
It was better than expected
於 2023 年 12 月住了 1 晚

2/10 很差

Diana

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Although the place was remodeled, There was a lot of cracks on the wall, dirty door, and bathroom. We got to the room, I need to use the restroom. There was very little toilet paper. Area was okay however, a lot of people who were staying the same place as us were super nosy. Some of them were smoking weed next door and the smell went to our room. The price was good deal but you get what you paid for.
於 2023 年 12 月住了 3 晚

10/10 優異

Leo

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務和設施服務
於 2023 年 12 月住了 2 晚

8/10 不錯

GERARDO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Gabriela

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Wendy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

silvia

於 2023 年 12 月住了 4 晚

10/10 優異

Wendy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Craig

於 2023 年 12 月住了 1 晚

8/10 不錯

Neomii

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

Wendy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

2/10 很差

Ze

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
DO NOT STAY HERE!!! We ended up having to move hotels because they were doing construction (welding) under our room and it was impossible to breath, then they shut off our water without telling us, and then the beds had piss stains and the other had bedbugs, cigarette burns, and the blankets were discussing and dirty and had crusty unclean things on them and obviously had not been cleaned. I am absolutely appalled, worst hotel I’ve stayed at and most traumatic experience I’ve had at a hotel. Staff was rude and uncommunicative and refused to give us first nights deposit back even though we were there for three hours max.
於 2023 年 12 月住了 3 晚

2/10 很差

Alondra

親子同遊
不滿：整潔度、職員與服務和住宿狀況
The heater did not work in the room I notified management and they tried fixing but it didn't work 2 nights with out a heater. Room was not properly cleaned I was told I would get compensated for our discomfort but still not a thing. I also got a nail in my tire from their construction equipment on the parking lot.
於 2023 年 12 月住了 2 晚

2/10 很差

Don

不滿：整潔度、職員與服務和設施服務
The room was not clean. Only one cup. No soap. Lack of soundproofing between rooms. Very disappointed.
於 2023 年 12 月住了 1 晚