Cleveland Furnace Run Metro Park Hotels

"We requested a king size bed. We received a queen size bed. When we approached the front desk, they said they had no control over what room was booked. We could not find any ice machines that worked in the hotel. It seemed to be more of a nightclub /convention center than an actual Holiday Inn hotel . Very disappointed will not stay at that hotel again."

"The staff and the accommodations were top-tier. We will definitely stay here again."

"The place was nice and clean. Couple nice restaurants in walking distance. Only complaint is they need more waffle makers. "

"Very nice and clean room. Plan to stay again"

"Our room stunk like cigarettes, there was nasty hair left in the shower floor was disgusting the kitchenette was nasty and the coffee pot did not work. Nasty stains on the sheets and the desk had dried food on it. The mattress was thin and very uncomfortable. I will never stay in a Best Western again"

"no towels available at the pool.. they had not been restocked. otherwise I have no complaints"

"My reservation wasn’t paid for even though I paid on Expedia. My room wasn’t clean. There are minimal amenities and only one elevator working. No ice machine. "

"Staff was friendly. Place was very clean. Room was very spacious. Great location "

"Got a text that day to e elevator didn’t work. The they lost power making it unsafe and would not give a refund and hotels dot com wouldn’t help. It was dirty and creepy "