Shimosuwa Fushimiyatei Hotels

"Clean and the staff was stellar."

"We had a very pleasant stay at this hotel. Everything about the room was very comfortable and we highly recommend staying here. The hotel staff went above and beyond to help us when we encountered an issue with ETC along the way to this hotel in our rental car. (The issue had nothing to do with the hotel.) We asked the front desk how we should handle this issue as tourists and their staff and management went out of their way to make several phone calls on our behalf with the ETC staff and our rental car company explaining what happened. The hotel manager even said that if our rental car company or ETC gave us any issues when we turn our car in, to reach out to him directly and he would help us which was a very compassionate gesture to offer us. Not only will you get a nice and comfortable hotel room if you stay here, but you will also have very emphatic and friendly staff who will go above and beyond! We are very thankful to the hotel management and staff for taking such great care of us! "

"Location was amazing and staff was super helpful. "

"Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle."

"Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet. "

"Clean"

"You won’t regret it. Make sure to get the breakfast as well. So yummy. 😋 "

"The room size for 2 was adequate, but not much extra space for suitcase storage. The hotel location is close to a main road with lots of dining options, but if you don't have a car to drive, the location is a 15 minute walk to the nearest train station. The buffet breakfast wasn't something I signed up for when making the reservation, but for some reason, for the two nights we stayed there, the buffet was "sold out", so breakfast was unavailable. Otherwise it was a nice stay, and the staff kindly let us check in a little early when we arrived ahead of schedule."

"Property is close to Hirooka Station for easy commute. Great and lovely staff. Food was superb"