“there was a reservation for 4 people two adults two children upon arrival we were met by the managers later they saw our family and contacted the owner then they demanded an additional payment of 150 PLN from us for the fact that the children are not children And they are considered as adults although the age was indicated on the site children after that we turned around and left do not recommend this hotel to anyone because there are extra hidden charges”
“Foi uma estadia fantástica. A pousada é maravilhosa, limpeza impecável, arquitetura e interior encantadores. Nosso quarto e banheiro bastante espaçosos, cama confortável, e nossa vista da janela foi deslumbrante. Pousada extremamente familiar. Para quem quer descasar depois de um dia inteiro de passeio pela cidade ou simplesmente relaxar com tranquilidade, é o local ideal. Faltam palavras para descrever o quanto é maravilhosa.”
“Wonderful! Clean and well designed property with everything you need in the rooms. Close to a bus station to go to Białka, Zakopane and Krakow. Breakfast is delicious with an abundance of choices.”
“Hotel wygląda na nowy. Bardzo miła obsługa, śniadania bardzo dobre. Czysto. Jest sala z bilardem, barek i leżanki do odpoczynku. Jest też zewnętrzna sauna ale nie korzystaliśmy. Dają kupony zniżkowe do kanjpy i term. Jest też narciarnia z suszarką do butów. Korzystaliśmy, super.”
“Good location, but everywhere in Zakopane seems to be easily walkable. The room was fine. Had a fridge and a balcony with a goid view. The breakfast was really good and the staff was nice.”
“The front desk is very friendly and the dining experience (dinner) is awesome. After a whole-day hiking, it was great to relax yourself using their jacuzzi downstairs. They also have a swimming pool and a sauna room. I enjoyed my time there.”
“I loved my stay at Villa 11. It is beautifully decorated, extremely comfortable and everything is done to a high quality. Elizabeth is a lovely host and the Prosecco at breakfast on Saturday was a very nice touch! As was the complimentary coffee and snacks available throughout the day. The breakfast was excellent and the lovely staff worked hard to keep it constantly replenished. My only observation is that it would be best to stay here with a car. Whilst I loved being out of town with great……
“Super, polecam hotel każdemu. Świetna lokalizacja, miła obsługa. Pokoje czyste i nowocześnie urządzone 🙂 Śniadania bogate i każdy z pewnością znajdzie coś dla siebie. Nie było również problemu z przechowaniem bagażu po wymeldowaniu.”
“Great location. Staff very welcoming and helpful. Our room was by the main road so they changed us to a quieter location immediately and without fuss.”