“there was a reservation for 4 people two adults two children upon arrival we were met by the managers later they saw our family and contacted the owner then they demanded an additional payment of 150 PLN from us for the fact that the children are not children And they are considered as adults although the age was indicated on the site children after that we turned around and left do not recommend this hotel to anyone because there are extra hidden charges”
“Super, polecam hotel każdemu. Świetna lokalizacja, miła obsługa. Pokoje czyste i nowocześnie urządzone 🙂 Śniadania bogate i każdy z pewnością znajdzie coś dla siebie. Nie było również problemu z przechowaniem bagażu po wymeldowaniu.”
“Good location, but everywhere in Zakopane seems to be easily walkable. The room was fine. Had a fridge and a balcony with a goid view. The breakfast was really good and the staff was nice.”
“Awesome location with great view , host was very helpful and got us nice surprise in the morning, tray with fresh coffee and tea
Super comfortable beds and very modern apartment with private parking
Will definitely stop again ”
“I loved my stay at Villa 11. It is beautifully decorated, extremely comfortable and everything is done to a high quality. Elizabeth is a lovely host and the Prosecco at breakfast on Saturday was a very nice touch! As was the complimentary coffee and snacks available throughout the day. The breakfast was excellent and the lovely staff worked hard to keep it constantly replenished. My only observation is that it would be best to stay here with a car. Whilst I loved being out of town with great……
“Die Willa ist hervorragend, frisch renoviert mit kostenlosen Parkplätzen und gutem Frühstück. Das einzige negative ist der Service. Es war jeden Tag jemand anders an der Rezeption, wenn sie mal besetzt war und abends war niemand mehr zu erreichen. Leider fehlte auf Expedia auch die Information, dass man bei der Ankunft 500 PLN als Kaution Bar hinterlegen muss. Man sollte also genug Bargeld haben.”
“The front desk is very friendly and the dining experience (dinner) is awesome. After a whole-day hiking, it was great to relax yourself using their jacuzzi downstairs. They also have a swimming pool and a sauna room. I enjoyed my time there.”
“Wonderful! Clean and well designed property with everything you need in the rooms. Close to a bus station to go to Białka, Zakopane and Krakow. Breakfast is delicious with an abundance of choices.”