The Bartizan is a very lowly hotel and we enjoyed our stay. The view over the ocean from our private balcony was amazing. The room well appointed and spacious.
Dan
2023 年 7 月入住 2 晚
10/10 超赞
Julie Sesilie
2022年12月8日
Julie Sesilie
2022 年 11 月入住 1 晚
10/10 超赞
Solumtoochi
2022年04月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I wish we could have stayed for longer
The hotel was absolutely beautiful! It managed to balance a classic traditional feel with a clean modern aesthetic. The staff were also fantastic! Every request we had, they went above and beyond. They really made our stay exceptional!
Solumtoochi
2022 年 4 月入住 2 晚
6/10 一般
Toby John
与配偶出行
2022年04月12日
满意:清洁度
Great place and location. Just many miscomms with the staff, asked for a late check out which they agreed then was asked to pay for it. But the staff do go above and beyond in every other way
Toby John
2022 年 4 月入住 2 晚
8/10 还可以
Soby
与配偶出行
2022年03月27日
满意:清洁度、员工和服务、住宿条件和设施
Excellent over all .
Soby
2022 年 3 月入住 2 晚
2/10 糟糕
真实旅客
2022年03月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible Experience with Staff and Owner
This hotel left a terrible taste in my partner and I’d mouths. My partner acquired covid and they refused to give us a refund which is extremely distasteful no matter which way you look at it. The staff lacked empathy for our situation and kept telling us “don’t worry” when we were scrambling trying to figure out what to do. From what I could see their staff had no experience dealing with someone who is ill, and could not provide straight answers to what we should do. The owner is apparently a doctor, therefore you’d expect an above and beyond understanding of our circumstance but sadly we got the complete opposite. I rarely review places negatively and choose to give them the benefit of the doubt, but this hotel is a sad disgrace for a ‘hospitable’ place. On another note they are currently doing renovations which were very loud, cleanliness was not up to par and the property has definitely dated from the pictures.
真实旅客
2022 年 2 月入住 2 晚
10/10 超赞
Nadia Sian
2022年02月6日
满意:清洁度、员工和服务、住宿条件和设施
The Bartizan was the most beautiful place to stay. The hotel is immaculately decorated, and fits right in with historical Galle. I was here for my last few days in Sri Lanka and the hotel kindly arranged my PCR test and were super helpful with the current covid situation. Nothing was ever too much trouble. Thank you for a wonderful stay and all the help.