Very poor condition. Check-in was at three on paper, room was not clean yet. Had to wait till a little after four to get in the room.
William
2024 年 6 月入住 1 晚
2/10 糟糕
Juan
与家人及幼儿出行, 与家人出行
2024年05月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would not recommend to any one/or family to come here. Staff would ignore us when first checking in had to physically look for a desk clerk, room was filthy had used sheets and had damage to the room already, also had missing towels so when I want to ask the over night clerk she did not want to give any extra towels, even though I explained how we received the room in bad condition half way clean with one set of towels when it should have 2/3 sets for 4 people staying in a room.
Juan
2024 年 5 月入住 2 晚
10/10 超赞
Chris
与家人出行, 与配偶出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff.
Chris
2024 年 5 月入住 2 晚
2/10 糟糕
Rose
与家人出行
2024年05月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel entrance is nice, and breakfast area as expected/ okay. Very dated property. Filty balcony. Dirty spots on walls. Crumbs or something on sofa bed when opened, and sheet appeared to be dirty (stained). There was not 1 single drying towel or roll of toilet paper in our room. When later found that there was no toilet paper and called the front desk, I was asked to come get it from the front desk.
Rose
2024 年 5 月入住 1 晚
10/10 超赞
Griselda
与家人出行
2024年05月20日
满意:服务设施,员工和服务
不满意:住宿条件和设施
Needs paint job but all ok
Griselda
2024 年 5 月入住 2 晚
10/10 超赞
Kay
与配偶出行
2024年05月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always a good stay
Kay
2024 年 5 月入住 1 晚
2/10 糟糕
Stevie
2024年05月11日
不满意:清洁度、员工和服务、住宿条件和设施
Pool and hot tub dirty, food gross, no shuttle available although they told us they would be, room stunk bad, floors/carpet in the room were sticky, worker was cussing as she helped us.
Stevie
2024 年 5 月入住 1 晚
10/10 超赞
Melissa
2024年04月25日
Melissa
2024 年 4 月入住 1 晚
10/10 超赞
Tracey
与配偶出行
2024年04月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was nice.
Tracey
2024 年 4 月入住 1 晚
4/10 很差
Forrest
2024年04月15日
满意:员工和服务
不满意:清洁度
It was convenient for our purpose of birding locations in W Galveston area. However, my room had an odor, the floor was dirty, trash bits on the carpet, and the staff did not properly clean it even after I specifically requested they do so.