The hotel staff arranged a room with disabled accessibility which I didn’t book through hotel.com. Uncomfortable about that. Then I asked for a normal room which I requested online. They arranged a normal room quickly, but they didn’t apologize. Actually I don’t know why they arranged this room with disabled accessibility although there were vacant normal rooms on that day. Apart from that, the hotel is great n close to city center. Breakfast is excellent, perfect car park.
真实旅客
2018 年 8 月入住 1 晚
10/10 超赞
Robert
与家人出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Beautiful hotel and rooms. Best hotel we stayed at while we were in Ireland.
Robert
2024 年 5 月入住 2 晚
10/10 超赞
Joanna,Chicago
团体旅客
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spa was nice but could be explained better for spa tratments in details, steps of expected service and emploees talked speaked too fast. Spa should be relaxed not rushed
Joanna
2024 年 5 月入住 1 晚
6/10 一般
Don,Palm Desert
2024年05月12日
Don
2024 年 5 月入住 4 晚
10/10 超赞
Kevin
2024年05月11日
满意:清洁度
Excellent hotel
Kevin
2024 年 5 月入住 1 晚
10/10 超赞
Julia
2024年05月10日
Great having a pool and hot tub. Breakfast could have been hotter.
Julia
2024 年 5 月入住 2 晚
10/10 超赞
MARK
与配偶出行
2024年05月10日
满意:服务设施,清洁度
Friendly helpful staff, very clean and central location.
MARK
2024 年 5 月入住 3 晚
10/10 超赞
Cecilia
与家人出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the feel of the property. very friendly and super clean . The outside jacuzzi was amazing.
Cecilia
2024 年 4 月入住 2 晚
2/10 糟糕
Lisa,Fenton
与配偶出行, 团体旅客
2024年05月4日
When we arrived at this hotel and checked in we were informed we had been given a complimentary upgrade. When we went to the room and opened the door it was already occupied by someone else. We were given another room that was much smaller than the one we had booked. We did not have a very good experience at this hotel. I would not recommend or stay there again.