The hotel staff arranged a room with disabled accessibility which I didn’t book through hotel.com. Uncomfortable about that. Then I asked for a normal room which I requested online. They arranged a normal room quickly, but they didn’t apologize. Actually I don’t know why they arranged this room with disabled accessibility although there were vacant normal rooms on that day. Apart from that, the hotel is great n close to city center. Breakfast is excellent, perfect car park.
真实旅客
2018 年 8 月入住 1 晚
10/10 超赞
Phyllis
与家人出行
2024年06月2日
满意:清洁度、员工和服务、住宿条件和设施
This is an outstanding property with tremendous attention to detail in the rooms and a nice
View
Of the water. Very spacious American- style
Room in terms
Of size and amenities such as refrigerator. One of the best places I’ve ever stayed. About a 10
Minute walk to the center of town.
Highly Recommend!
Phyllis
2024 年 5 月入住 1 晚
10/10 超赞
James
与配偶出行
2024年06月1日
满意:清洁度、员工和服务、住宿条件和设施
Spent 2 nights in Galway.Staff was very helpful. Breakfast offerings were great. Easy walk to train, town sq, food and shopping. Fair price for the offerings.
We would go back
James
2024 年 5 月入住 2 晚
4/10 很差
Stefanie
与配偶出行
2024年06月1日
满意:服务设施,清洁度
不满意:住宿条件和设施
This property should not have as many stars as it does. Hotel itself was nice but rooms were subpar. Our air did not work and windows wouldn’t open so we were in a humid, stuffy room. Our toilet had difficulty flushing despite someone coming up and fixing it (worked once after the fix, then no longer). Sink was clogged. Staff was nice but service was quite slow. Need to do some reworking.
Stefanie
2024 年 5 月入住 2 晚
10/10 超赞
Sara,Fairhope
与配偶出行
2024年05月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was a problem with our air conditioning leaking water in our original room and the hotel was fully booked and the staff gave us a suite. Beautiful room! They took very good care of us.
Sara
2024 年 5 月入住 3 晚
8/10 还可以
Shannon
2024年05月29日
满意:清洁度、员工和服务、住宿条件和设施
Shannon
2024 年 5 月入住 2 晚
10/10 超赞
Eugene J
2024年05月24日
满意:清洁度、员工和服务、住宿条件和设施
Eugene J
2024 年 5 月入住 3 晚
10/10 超赞
Kevin
2024年05月22日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was outstanding. We especially liked the ability to walk into Galway and also were able to walk to the ferry to the Aran Islands and the train station. Lastly, we took advantage of the Spa which I would highly recommend.
Kevin
2024 年 5 月入住 3 晚
10/10 超赞
Robert
与家人出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Beautiful hotel and rooms. Best hotel we stayed at while we were in Ireland.