"Perfect location - right in the centre of town but up a side-street which meant it was very quiet, and 2mins walk to the riverside/promenade & island.
All staff were extremely friendly & welcoming, especially the main reception.
Hotel felt spacious & very well maintained.
Beautifully decorated with attention to detail.
Large rooms & comfortable bed.
Fantastic bathroom with luxury shampoo & shower gel, and good quality towels.
Breakfast was amazing (room was a bit small & struggled to cope with core busy times)
All in all - absolutely amazing hotel "
"Spotless room, excellent amenities, fantastic breakfast, incredible location within walking distance to all the sites (Christmas Market) in the old town. Staff was super friendly, professional, and courteous. Highly recommend. "
"I managed to get food poisoning in a neighborhood restaurant. Long story short, I explained my predicament to the manager who then deputed one of his staff to be go to a pharmacy and me some medication and then permitted me to check out late. This empathy and help was greatly appreciated. "