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"Very nice hotel. Friendly/ professional staff focused on making our stay enjoyable and stress free."

"This Lucerne hotel has perfect location to transportation. Yet quiet and comfortable. Staff was polite and helpful. However they did have a problem with billing which they worked to resolve. Restaurant staff was kind and provided excellent service/food. I recommend this hotel for a stay in Lucerne "

"Excelente lugar super ubicado, los de recepción muy amables y te explican todo! 10/10"

"Awesome location, rooms are real nice with all the extra amenities needed. Great location and excellent staff. Breakfast choices are plentiful. We loved our stay there."

"We loved the hotel, staff, and our room with great windows. Breakfast is great. One thing I would have liked is more shelf space, counter space or dresser, there was very little furniture to unpack, or spaces in the bathroom for my things. "

"Awesome experience"

"A very unexciting hotel. I was expecting more for the almost $200 price, but that's Switzerland. Fast food is over $20. T shirts $30-40. The room was tiny, hard to put away my things. The outlet had a rim around it, so I could not insert my European adapter, but the hotel loaned me one. No refrigerator or safe that I could see. So very spare, but location was great, right in Old Town and a short walk to the train station. Be warned that there are a lot of stairs to reception. Found out later if you walk a good distance around the block you can find a less challenging entrance, but with multiple bags I chose the main entrance and got help going down the stairs when I left. Serviceable but nothing more. They did have CNN. though."

"Really friendly staff, nice modern bathroom (although rest of room fine — quite basic), easy check-in. No breakfast included though and location was just okay , not super central. Overall content with our stay and enjoyed being able to use the pool, jacuzzi, gym facilities — those are standout perks!"

"Convenient and room was very clean and more spacious than most "