"Alyssa at the front desk was outstanding. She was super polite and professional. The room was very clean and had a coffee maker and refridgerator. The hotel is located near SM mall and many places to eat. The buffet breakfast was also top notch. I will stay at Hotel San Marco again for sure."
"NOISY Hotel - could NOT SLEEP! There was a prom event at their ballroom the same time we stayed there. I cannot fathom why the staff would put me and my son in a room ontop of the event. Needless to say it was LOUD and NOISY, not to mention teenagers SCREAMING in the hallway every 5 minutes until we had to call the hotel staff.
I could NOT SLEEP due to the THUMPING OF THE MUSIC ALL NIGHT LONG.
TERRIBLE INCONSIDERATE EXPERIENCE.
"
"Staff were very nice. Internet terrible. The noise of karaoke went unchecked until 5:00 am and public announcements started at 5:45 am. In a lengthy stay, we finally after 5 days asked for the room to be cleaned. The on site restaurant was good value for money and the food was well prepared"
"Staff, lobby incredible
Rooms are outdated but clean
Gym barely qualifies as a gym
The big turn off was how dirty the water in the pool was. I would not even go in it was so bad.
Its a 3 star hotel. Did the job but it will not be my first choice for sure"
"Aside from the facade, this property has been neglected for years. Lots of deferred maintenance. The staff is polite and professional as are most Filipinos. The area around the hotel is very dirty and loud. "