Haldia Geonkhali Riverside Park Hotels

"The hotel is rather new and it is very well organized with the staff going overboard when it comes to hospitality. The rooms are where the hotel really shines. The decor, lighting, automatic shades, sunlight dimming opaque curtains, motion sensitive area lighting, a bath shower which drowns the guest in a warm watery embrace. There is a lot to like about the rooms. The regular fare is all there including a 70-65 inch TV, but I did not watch anything on it to know its pluses or minuses. The restaurant downstairs does a good job, but where the Yayavar restaurant can indeed improve its service is in two areas - 1. Do not overcook the veggies in the buffet menu. The string beans were cooked so much, they had turned chewy. One ought to be able to feel a slight crunchiness from the veggies. 2. The F&B staff is so focused on providing an exemplary service that it sometimes feels somewhat intrusive. They should allow a guest to enjoy their meal in peace rather than have to answer a question about how the food is every 3-4 minutes. They should keep the conversations to a minimum unless a guest truly wants a lengthy dialog on anything. One positive thing I noticed is that the F&B staff remembers guest preferences and does check if they want their fav upon a second visit to the restaurant onwards. The housekeeping staff leaves no stones unturned in giving you a room which is spic and span. Other than a couple of minor irritants, my stay was very very good."

"Great breakfast Room clean but tired "

"From the moment we arrived (although the journey there was hard work), this resort completely exceeded our expectations. It’s rare to find a place that feels both timeless and luxurious — like stepping back in history, yet surrounded by every modern comfort you could wish for. The grounds are beautifully preserved, with so much character and charm in every corner. The staff were absolutely wonderful — warm, friendly, and genuinely eager to make our stay special. They went out of their way to be kind and accommodating, especially with our toddler, which made the experience even more relaxing and memorable. A special shout out to Manish, who looked after our every need and request. The highlight of the activities available was the sunset boat ride — peaceful, breathtaking, and perfectly organized. The food was outstanding — no matter the cuisine and the local Kolkata food prepared was especially excellent. The spa also deserves a special mention — the masseuse was exceptional, one of the best we’ve ever experienced, leaving us completely refreshed and renewed. We left feeling like we could have lived there forever. This resort is a rare gem — elegant, welcoming, and unforgettable. We will definitely return - if only the journey there could be made more comfortable /less bumpy!! "

"The stay was extremely comfortable. Breakfast provided daily was nice. Staff is very polite and helpful. Will stay again! "

"The property is new, and the facilities are well maintained. The property is a bit inside of the main road, so spotting it might be a hassle. The rooms are actually very small in size, and that is an issue(for some, maybe). Also the hotel doesn't allow food from outside(to promote their costly in-room dining facilities), which is a hassle. Overall, the stay is awesome if we don't take into account the small rooms and no outside food policy. Have stayed for only one day, so can't really comment on the cleanliness on a day- to- day basis."

"The property staff were kind and courteous and were easily accessible."

"We had good stay at the property,it was for a short trip though."