客房/酒店整潔度: clean bedsheet and toilet
服務質素: friendly and helpful staff assisting us how to go to the attractions
酒店設施: free wifi, free air con, free taxi calling service
酒店位置: excellent location, close to many attractions and free CAT bus bus-stop.
真实旅客
8/10 还可以
真实旅客
2016年02月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Location, Cheap price, comfortable stay!
the location of the motel is great, it situates close to the little india and chinatown so you could find a lot of yummy food to eat! It also located very near (2mins) to the park "Padang Kota Lama 舊關仔角" where we visit the Chinese New Year Festival celebrations and the Town Hall and the City Hall are just beside the park. For going to other parts of the city centre, there is a CAT bus (central area transit) which is free to hop on hop off so visiting other attractions and street arts is easy! For the motel's environment, there is no lifts but there are only 2 floors so you wont need to climb a lot of stairs to reach your room. The reception is 24-hour staffed and they are all very nice to answer any questions. The rooms we live in is a en-suite twin room. It is a little bit small but with the price we pay it's a great bargain. The presence of the air con is really important as the weather in Penang is constantly hot and it does help to give a comfortable sleep during our stay.
I booked a room thru Hotels.com but when I arrived to the hotel the welcome was rude. The guy told me the hotel was fully booked, then when he saw I had this booking with Hotels.com, he told me "well we got an other hotel, wait we will drive u there" I wait around 1 hour, then a guy took me there, it was a bit far and the hotel was horrible and the room was worst, without window so I asked them to cancel the booking but they didn't and it looks like that Hotels.com does not care much about that, I still have no refund!