其他

关于NH 根特贝尔福特酒店的点评

4 out of 5
NH 根特贝尔福特酒店
Hoogpoort 63, Ghent

点评

8.6

超赞

10 分 - 超赞。492 条好评,共有 1000 条点评" "
8 分 - 还可以。360 条好评,共有 1000 条点评" "
6 分 - 一般。92 条好评,共有 1000 条点评" "
4 分 - 很差。31 条好评,共有 1000 条点评" "
2 分 - 糟糕。25 条好评,共有 1000 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

Huagang

2024 年 1 月入住 2 晚
Juan Carlos 于 2024年01月30日 的回复
Dear huagang,First of all we would like to thank you for taking the time to share your experience with us.We also want to thank you for such a high score, that really motivates us to keep giving the best service we can.Kind regardsJuan Carlos

8/10 还可以

CHIA HUI

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地理位置很好早餐好吃
2020 年 2 月入住 1 晚
MarijkeDC 于 2020年02月11日 的回复
Dear guest, many thanks for your kind review, we are glad that you have enjoyed your stay with us, right in the very heart of the medieval city centre. Breakfast of course remains the most important meal of the day and therefore at NH, we provide a healthy breakfast with a wide variety of fresh products that are rich in antioxidants and vitamins, and we are glad that it tasted you so well! We very much look forward to welcoming you again soon, kindest regards and have a great day.

10/10 超赞

Ho

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel in Gent
Great location in walking distance to every spots ! The room is big and very clean. The breakfast is excellent have lots of choice. I will stay in NH Belfort for next time.
2019 年 9 月入住 5 晚
MarijkeDC 于 2019年09月10日 的回复
Dear guest, thank you very much for your great review and score, we are glad that you have enjoyed your stay with us so much and are really proud that we will be able to count you among our regular NH-guests! We will do our utmost to keep living up to your expectations and look forward to welcoming you again soon, kindest regards and have a nice day.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
市政廳前,地點好,房間乾淨,空間舒適,唯獨無對外窗景,面天井,拉開窗簾只能看到對面房間,略有壓迫感。
位於根特市政廳前,地點好,房間乾淨,空間舒適,唯獨無對外窗景,面天井,略有壓迫感。
2017 年 6 月入住 1 晚

8/10 还可以

Keith

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is in a fantastic location and easy walking distance of places of interest. Currently undergoing refurbishment but this was managed very well and did not have a negative impact. We had a refurbished room which was very quiet and comfortable .
2024 年 5 月入住 2 晚

10/10 超赞

Alberto

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect. 10/10
2024 年 5 月入住 1 晚
Clarissa - NH Gent Belfort Team 于 2024年05月15日 的回复
Dear Alberto,Thank you for taking time to write us a review. Looking forward to welcoming you again soon, kindest regards and have a nice day.Kind Regard,Clarissa - NH Gent Belfort Team

10/10 超赞

Johanne

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Hôtel très bien situé, grande chambre, excellent petit déjeuner.
2024 年 5 月入住 2 晚
Clarissa - NH Gent Belfort Team 于 2024年05月11日 的回复
Querida Johanne, Gracias por tus excelentes comentarios. Fue un placer para nosotros darle la bienvenida en el NH Gent Belfort. Será genial volver a verte en tu próxima estancia en Gante. Saludos cordiales, Clarissa – NH Belfort Gent Team

10/10 超赞

André

与配偶出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Excellent emplacement en plein centre historique de la ville
2024 年 4 月入住 3 晚
Clarissa - NH Gent Belfort Team 于 2024年05月4日 的回复
Cher André, Merci pour vos commentaires Au plaisir de vous accueillir à nouveau bientôt, mes salutations les plus cordiales et bonne journée. Cordialement,

8/10 还可以

Klaas

与家人出行
满意:员工和服务,清洁度
Ik vond de ligging perfect, mooie lobby, aardig personeel en ruime kamer. Paar tips; jammer dat onze kamer nog niet om 16:00 beschikbaar was, geen roomservice/eten op de kamer, achterwand bed was instabiel, kon niet vanuit bed tv kijken, er was geen stopcontact dichtbij bed om telefoon op te laden. Douche was erg lastig op temperatuur te krijgen. Allemaal kleine dingen maar hopelijk kunnen jullie wat met deze tips
2024 年 4 月入住 1 晚
Juan Carlos 于 2024年04月30日 的回复
Beste Klaas,Allereerst willen wij u bedanken dat u de tijd heeft genomen om ons te informeren over uw verblijf.Ons hotel heeft inderdaad een perfecte locatie om onze prachtige stad te bezoeken.Wij zijn blij dat u genoten heeft van uw verblijf.Onze excuses voor deze kleine punten, dat heeft u duidelijk gemaakt.We hebben contact opgenomen met onze technische dienst om deze problemen op te lossen.Hartelijk dank voor de geweldige score.Met vriendelijke groetenJuan Carlos

10/10 超赞

Erin

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had such an amazing stay at NH Belfort Ghent! The staff were super friendly and helpful. Our room was fantastic. We brought our 2 month old baby and they gave us a bigger room, an executive suite . This made traveling with a baby so much nicer to be able to come back to such a big room and stretch out and decompress. The room itself was so nice and the bed so comfortable. We were greeted with free drinks at check in and they always had refreshments at the end of the day which was nice. We would definitely stay here again if we visit this beautiful city again! Couldn’t recommend enough!
2024 年 4 月入住 2 晚
Clarissa- NH Gent Belfort Team 于 2024年04月21日 的回复
Dear Erin,Thank you very much for your positive feedback.We are very delighted to learn that you and your family were fully satisfied with both room and services we provided. Your satisfaction is our greatest pleasure and reward.The whole team are looking forward on welcoming you back in the hotel.

8/10 还可以

Leonie

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and big rooms! I would have liked to know that they waere renovating the hotel.
2024 年 4 月入住 1 晚
Clarissa- NH Gent Belfort Team 于 2024年04月21日 的回复
Dear Leonie,Thank you very much for sharing your review. We sincerely apologize for the inconvenience. Your feedback is invaluable to us as we strive to improved our services and facilities. Looking forward to welcoming you again soon, kindest regards and have a nice day.

6/10 一般

Gilbert

2024 年 3 月入住 3 晚
Clarissa - NH Gent Belfort Team 于 2024年04月28日 的回复
Dear Gilbert,Many thanks for taking time to give us a score.The whole team are looking forward on welcoming you back in the hotel.

2/10 糟糕

Christopher

不满意:清洁度、员工和服务、住宿条件和设施
Construction site. Jackhammer noise from 9 am to 6pm. Heating and Ac did not work, my room was like an oven 24C and impossible to cool ..
2024 年 4 月入住 1 晚
Clarissa- NH Gent Belfort Team 于 2024年04月21日 的回复
Dear Christopher,Thank you very much for sharing your review. While we are extremely sadden and very sorry to read about your disappointment. We understand that this must have been a bad surprise, please allow me to offer you our sincere apologies for the inconvenience caused. Your feedback is invaluable to us as we strive to improved our services and facilities. . We will do our outmost to restore your confidence during your next visit.Kind Regards,

10/10 超赞

Melissa

满意:清洁度、员工和服务、住宿条件和设施
Great location. Staff were very helpful and friendly. Highly recommend.
2024 年 4 月入住 1 晚
Clarissa - NH Gent Belfort Team 于 2024年04月23日 的回复
Dear Melissa,Thank you very much for sharing your review, we are glad that you have enjoyed your stay with us so much. What makes us particularly proud is your nice compliment about our colleagues.Looking forward to welcoming you again soon, kindest regards and have a nice day.

8/10 还可以

Tobias

满意:清洁度、员工和服务、住宿条件和设施
Perfect location in central historic Ghent. Breakfast also outstanding.
2024 年 3 月入住 3 晚
Orlando - Front Office 于 2024年04月2日 的回复
Dear SirThank you for your review.We are delighted to hear you have found our hotel to be a great base of exploration and have enjoyed our breakfast buffet.Yours Faithfully,

10/10 超赞

NAOTAKA

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Orlando - Front Office 于 2024年04月1日 的回复
Dear Sir/MadamThank you for your rating.Yours Sincerely,

8/10 还可以

S.G.B. van

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Prima voor 1 nachtje. Zeer aardige receptioniste.
2024 年 3 月入住 1 晚
Orlando - Front Office 于 2024年04月1日 的回复
Beste mevrouw, meneerBedankt voor uw recensie.We zijn blij om te horen dat u genoten heeft van uw verblijf en dat u onze service kon appreciëren.Met vriendelijke groeten

8/10 还可以

Arash

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bel hôtel et très bon accueil. Bien placé au centre-ville historique de Gand avec un parking sous-terrain très bienvenu. Le restaurant de l'hôtel malheureusement fermé pendant notre séjour, l'hôtel et les chambres méritent un rafraîchissement étant donné la gamme. Globalement je conseille.
2024 年 3 月入住 1 晚
Orlando - Front Office 于 2024年03月13日 的回复
MonsieurNous remercions pour votre critique.Nous sommes content que vous avez apprécié notre service.Il y a en effet des vieilles chambres mais nous sommes en train de rénover l'hôtel.Meilleures Salutations,

10/10 超赞

DC

满意:住宿条件和设施,员工和服务
Prima hotel op een top locatie. Grote ruime kamer. Kamer mag wel wat beter schoongemaakt worden, erg stoffig. Voor de rest alles prima.
2024 年 3 月入住 1 晚
Clarissa - Front Office 于 2024年03月6日 的回复
Hartelijk dank voor verblijving bij ons gekozen en de tijd die u heft genomen om een beoordeling achter te laten.Het was ons een genoegen u te mogen verwelkomen in het NH Belfort Gent.Het zal gewelding zijn om u terug te zein voor uw volgende verblijf in Gent. Met vriendelijke groet,

10/10 超赞

Paulina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Verblijf super goed verlopen , personeel behulpzaam en aardig , ondergrondse parkeergarage van het hotel, kamer was echt netjes en schoon, alles of loopafstand. In het algemeen echte aanrader
2024 年 3 月入住 1 晚
Clarissa - Front Office 于 2024年03月6日 的回复
Hartelijk dank voor verblijving bij ons gekozen en de tijd die u heft genomen om een beoordeling achter te laten.Het was ons een genoegen u te mogen verwelkomen in het NH Belfort Gent.Het zal gewelding zijn om u terug te zein voor uw volgende verblijf in Gent.Met vriendelijke groet,

10/10 超赞

Johan

2024 年 2 月入住 1 晚
Orlando - Front Office 于 2024年02月14日 的回复
Dear SirThank you for your rating.Yours Faithfully,

10/10 超赞

JINSOO

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Orlando - Front Office 于 2024年02月14日 的回复
Dear SirThank you for your rating.Yours Faithfully,

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good experience
Was as expected, no complaints and stuff at the desk was friendly. Overall good experience
2024 年 2 月入住 2 晚
Clarissa - Front Office Shift leader 于 2024年02月12日 的回复
Thank you very much for your review and score for our hotel. We look forward to welcoming you again soon.

8/10 还可以

Clive

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel in centre of town
Nice hotel right in the middle of town staff helpful and nice room have been staying here for a few years and is starting to look a bit dated now
2024 年 2 月入住 2 晚
Juan Carlos 于 2024年02月11日 的回复
Dear Clive,first of all we want to thank you for taking the time to share your experience with us.We are glad you enjoyed your stay with us and we also would like to thank yo for your loyalty towards NH hotels.We hope to welcome you back in th enear future.Kind regardsJuan CarlosFront-Office

6/10 一般

Lavinia

不满意:住宿条件和设施,服务设施
Ho trovato qualche pelo nel letto, il resto della camera era pulita. Il sistema di apertura della camera era rotto e non si chiudeva la porta, mi hanno detto che lo sapevano e mi hanno spiegato come risolvere il problema, cosa che mi ha fatto perdere molto tempo perché non funzionava mai. Camera vecchia e nemmeno tenuta troppo bene. Moquette per terra non molto pulita. Niente cuffia da doccia o servizio di cortesia. Non all'altezza degli altri NH. Posizione ottima.
2024 年 1 月入住 3 晚
Juan Carlos 于 2024年02月11日 的回复
Cara Lavinia,Prima di tutto vorremmo ringraziarla per averci dedicato il suo tempo per farci sapere com'è stato il suo soggiorno da noi.Siamo profondamente dispiaciuti per l'inconveniente, perché questo non è il nostro standard di qualità. Abbiamo segnalato il problema al reparto tecnico che ha provveduto a risolverlo.Cordiali salutiJuan Carlos

10/10 超赞

Adrian

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Clarissa 于 2024年02月6日 的回复
Thank you very much for sharing your review, , we are pleased that you have appreciated our prime location, right in the very heart of the medieval city centre. Looking forward to welcoming you again soon, kindest regards and have a nice day.

8/10 还可以

Frank,Noordwijk

2024 年 2 月入住 2 晚
Orlando - Front Office 于 2024年03月20日 的回复
Beste meneerBedankt voor uw score.Met vriendelijke groeten

10/10 超赞

Sandra,Alexandria

与家人及幼儿出行, 与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El hotel es hermoso, en el centro, tenía mi carro v no lo usé porque todo estaba conectado caminando, súper tranquilo, las camas muy cómodas.
2024 年 2 月入住 1 晚
Juan Carlos 于 2024年02月11日 的回复
Estimada Sra. SandraEn primer lugar, nos gustaría agradecerle el tiempo dedicado a hacernos saber cómo fue su estancia en nuestro hotel.Estamos encantados de que haya disfrutado del tiempo en nuestra ciudad.Le agradecemos sus comentarios positivos y esperamos volver a darle la bienvenida en el futuro.Saludos cordialesJuan CarlosFront-Office

2/10 糟糕

Amelie

与家人出行
满意:清洁度
不满意:客房舒适度,员工和服务
Irrespectueux !
Hôtel bien placé, chambre très spacieuse mais travaux devant la porte de la chambre à coups de marteau, de perceuse etc à 7.45 le matin! Inadmissible. Réception prévenue mais rien n’a bougé. C’est une honte!!!!
2024 年 2 月入住 1 晚
Juan Carlos 于 2024年02月11日 的回复
Chère Amélie,Nous tenons à vous remercier d'avoir pris le temps de nous faire part de votre séjour.Nous sommes sincèrement désolés que votre séjour n'ait pas été à la hauteur de vos attentes.Nous nous excusons pour les inconvénients que ce processus a pu causer.CordialementJuan Carlos

8/10 还可以

Ambil,Ryde

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel under renovation and intermittent drilling was a nuisance
2024 年 1 月入住 3 晚
Juan Carlos 于 2024年02月11日 的回复
Dear Ambil,First of all, thank you very much for taking from your time to inform us how was your stay.We are indead doing some renovations to improve pur facilities.Our deepest apologies for the inconveniences that this may had caused.Kind regardsJuan CarlosFront-Office

8/10 还可以

Rudi

2024 年 1 月入住 1 晚
Juan Carlos 于 2024年02月11日 的回复
Dear Rudi,First of all, we would like to thank you for taking from your time to write us a review.We are happy you enjoyed the stay in our hotel and city, it motivates us to keep giving the best service we can.We hope to be able to welcome you back in the near future.Kind regardsJuan CarlosFront-Office

8/10 还可以

Sander,Zoetermeer

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel. Very kind staff
2024 年 1 月入住 1 晚
Juan Carlos 于 2024年02月11日 的回复
Dear Sander,First of all, thank you very much for taking the time to write us a review.We are glad you enjoyed the stay with us. That motivates us to keep giving the best service we can.Thank you for the nice score.Kind regardsJuan CarlosFront-Office

10/10 超赞

Arthur,Schagen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Prima hotel op een goed locatie,vriendelijk personeel,.wegens verbouwing een upgrade naar een uitstekende kamer!
2024 年 1 月入住 1 晚
Juan Carlos 于 2024年01月30日 的回复
Dear Arthur,First of all we want to thank you for sharing your experience with us.We are happy that you really enjoyed your time in our hotel and beautiful city. it thrives us to keep improving our service.Kind regardsJuan Carlos

2/10 糟糕

Juan

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Surprise fees at check-in even though everything had been paid in advance. What am I supposed to do - refuse to pay their surprise fees when arriving and find another hotel? Include the real price in the listing.
2023 年 12 月入住 6 晚
Juan Carlos 于 2024年01月30日 的回复
Dear Juan,frist of all we want to thank you for taking from your time to share your experience with us.we also want to apologize if there was any confusion with the room.Your stay was already paid through expedia, the fees that you had to pay were the city taxes, which always need to be paid at the time of check-in by the guest.we are sorry if this information was not clear enough at the time of making the booking.Kind regardsJuan CarlosFront-Office

8/10 还可以

James kenneth

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
Hotel is in a great location, the rooms are very spacious with Tea & Coffee in the room. Bed was very comfortable. We had one or two small issues during our stay but reception were very helpful and resolved them efficiently. The staff are all very nice and professional. Would certainly stay again.
2024 年 1 月入住 2 晚
Juan Carlos 于 2024年01月30日 的回复
Dear James,First of all we want to thank you for taking from your time to write us a review.We are very happy that your stay with us met your expectations, that really motivates us to keep going on.We also want to thank you for gibing us such a nice a score.Kind regardsJuan CarlosFront-Office

4/10 很差

Jozsef

满意:清洁度
不满意:客房舒适度,住宿条件和设施
Under Construction
Dated property currently under renovation. Our room on the third floor was next to rooms being renovated, very loud noise from renovation works. Rubbish from work left in hallways, wooden doors in hallways made you feel like you were walking into a construction site. Great location however. My room was very dated but clean. Would not stay again until works completed
2024 年 1 月入住 1 晚
Orlando - Front Office 于 2024年01月20日 的回复
Dear Sir,Thank you for your review.We are happy to hear you found the location to be good.Parts of the hotel are now indeed a construction site.The renovations are indeed because some of the rooms are indeed dated. We look forward to welcome you ones they are done.Yours Sincerely,

10/10 超赞

Anne

2024 年 1 月入住 1 晚
Front office 于 2024年01月21日 的回复
Dear AnneThank you so much for your trust in our service and hotel, also, glad to see you had a wonderful stay.Feel free to recommend us to family and friends for a next visit to Ghent, a little undiscovered gem.Kind regards WillemFront office night team

10/10 超赞

Jan Holmbach

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Midt i byen…. Super oplevelse
Super ophold,
2024 年 1 月入住 2 晚
Orlando - Front Office 于 2024年01月13日 的回复
Dear Mr. Holmbach,Thank you for your rating.We are happy to hear you have enjoyed your stay in Ghent at our hotel.Yours Sincerely,

10/10 超赞

Michel

与家人出行
满意:服务设施,员工和服务
2023 年 12 月入住 3 晚
Orlando - Front Office 于 2024年01月31日 的回复
Dear Sir/MadamThank you for your rating.Yours Sincerely,

2/10 糟糕

Reem

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not good
2023 年 12 月入住 1 晚
Orlando - Front Office 于 2024年01月13日 的回复
Dear Sir,Thank you for your rating.Yours Faithfully,

10/10 超赞

Silvio

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Zeer goede locatie, standaard NH-hotel en uiterst beleefd en behulpzaam personee. Ik komme zejer terug
2023 年 12 月入住 2 晚
Willem 于 2024年01月6日 的回复
Dear SilvioThank you for taking time and making effort, to leave a beauty of a review about your stay with us at a hidden European gem.Always welcome and with kind regards.WillemFront office night team

8/10 还可以

Stephen

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
Rooms a bit tired Staff very nice Breakfast buffet limited
2023 年 12 月入住 2 晚
Orlando - Front Office 于 2023年12月30日 的回复
Dear Sir,Thank you for your review.We are happy to hear you had a nice stay.Yours Faithfully,

2/10 糟糕

Maria

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible experience
We stayed for 1 night, it was an awful experience. We booked through hotels.com redeemed as a free night through hotels.com rewards scheme. And when checking in Clarissa asked how we would like to pay, I told her room was booked through hotels.com & no payment was required after some looking through the booking she said that was fine that city tax of €6 would just need to be paid. My husband used his card & off we went. We were given check in there & then at midday as checking time is at the crazy late time of 4pm I thought we were so lucky until I arrived at the room 222 on second floor. The room decor was very old & dated. The bathroom had black & orange mould all around the shower/bath & a rusty plughole. The shower head had been left pointed out so when I turned on the shower the bathroom was drowned in water. The bed although big was lumpy & not comfortable at all. When I began to blow drying my hair the dust storm that ensued made apparent that the room was very dusty & not vacuumed. I wouldn’t blame the service staff on this as the bathroom layout is impossible to clean. Then to the part which really apset me. Upon checking out the next morning the guy on the desk said you’re up to date & off we went. My husband checked his bank account to see they had charged his card for stay. When I phoned I was told it is refunded. Sorry was not the first word. And the money has still not been refunded. We have contacted bank fraud as card was used without authorisation
2023 年 12 月入住 1 晚
NH Gent Belfort Team 于 2023年12月31日 的回复
Dear Maria,First of all we would like to thank you for taking from your time to write us a review.We are very sorry to hear that your stay didn't go as planed.We apologize for that the confusion during the check-in. The refund has been made already, it just take several work days to be back in your account.We have also informed our technician take a deep look to the room where you stayed to solve all the issues.Kind regardsJuan Carlos

10/10 超赞

frederick

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Magnifique
Très bel accueil en plusieurs langues. Tout est rapide est efficace. La chambre superbe. L hôtel est idéalement situé et parking bienvenu.
2023 年 12 月入住 1 晚
Orlando - Front Office 于 2023年12月30日 的回复
Monsieur,Nous remercions pour votre critique.Nous sommes contents que vous avez un bon séjour.Meilleures Salutations,Orlando - Front Office

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Orlando - Front Office 于 2023年12月30日 的回复
Dear Sir/Madam,Thank you for your rating.Yours Faithfully,

10/10 超赞

Walter

Walt’s Ghent Trip
Excellent customer service. Great location!
2023 年 12 月入住 1 晚
NH Gent Belfort Team 于 2023年12月31日 的回复
Dear,Thank you very much for taking the time to let us know how was your stay.And thank you for such a high score, this motivates us to keep giving the best service we can give.We hope to be able to welcome you in the future.Kind regardsJuan Carlos

10/10 超赞

Manizja

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WoW hotel
Heel luxe
2023 年 12 月入住 3 晚
Orlando - Front Office 于 2023年12月30日 的回复
Beste mevrouw, meneerBedankt voor uw recensie.Fijn om te horen dat u van uw verblijf hebt genoten.Met vriendelijke groeten

10/10 超赞

Soha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Orlando - Front Office 于 2023年12月30日 的回复
Dear Sir/Madam,Thank you for your rating.Yours Faithfully,

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Orlando - Front Office 于 2023年12月30日 的回复
Dear Sir/Madam,Thank you for your rating.Yours Faithfully,

8/10 还可以

Timothy

满意:清洁度、员工和服务、客房舒适度
Xmas market stay in Ghent
Lovely Hotel in superb location. We booked an XL King Bed room with view, but were disappointed. The room was an odd triangular shape with more than a third of it unusable with no furniture or feature. The decor was a little tired with wall paper peeling under a window and the carpet almost worn through in the main walkway. Otherwise it was clean and very comfortable.
2023 年 12 月入住 3 晚
Orlando - Front Office 于 2023年12月30日 的回复
Dear Sir,Thank you for your review.Great to see you had a nice stay overal.The Superior XL room has indeed got a triangular shape (the building is that way).Yours Faithfully,