室外游泳池，池畔遮阳伞，日光浴躺椅
查看供应情况

关于西维尔湖艾丽门泰塔小屋旅馆的点评

3 out of 5
西维尔湖艾丽门泰塔小屋旅馆
41 Lake Elementaita, Gilgil, Nakuru

点评

8.0

很好

10 分 - 超赞。8 条好评，共有 24 条点评" "
8 分 - 还可以。10 条好评，共有 24 条点评" "
6 分 - 一般。3 条好评，共有 24 条点评" "
4 分 - 很差。3 条好评，共有 24 条点评" "
2 分 - 糟糕。0 条好评，共有 24 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.0/10

服务设施

7.4/10

住宿条件和设施

7.6/10

环保

点评

4/10 很差

Gerrit

不满意：清洁度、服务设施、住宿条件和设施
it was once a beautiful location but is now in urgent need of renovation and freshening up, rooms bathrooms, everything on the site is very nice but in reality a big disappointment, kitchen limited to meals and the food was always cold, a real shame, the photos the site and the reality are unfortunately very disappointing , never again , i don't recommend this to anyone, sorry
2024 年 1 月入住 17 晚

8/10 还可以

Timothy

与家人出行
满意：清洁度、员工和服务、服务设施
This is a lovely place for a quiet break right next to the beautiful Lake. The scenery and bird life is stunning. The staff are great too. We were very pleased with the service. Food is average, but there are various options. Some of the hotel is a little run down. However, the positives far outweigh the negatives and I can definitely recommend it if you don’t demand the very best.
2023 年 12 月入住 2 晚

10/10 超赞

Nancy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personnels attentionnés, chaleureux et disponibles pour répondre aux questions. Cet endroit se situe à mi-chemin entre le lac Nakuru et Naivasha, donc excellent emplacement pour visiter ces 2 endroits. A environ 2h30 de Nairobi. Tout le personnel de l’hôtel va nous manquer, car leur gentillesse est mémorable. Bravo!
2023 年 10 月入住 6 晚
Edgar 于 2023年10月23日 的回复
Thankyou for the positive review

4/10 很差

Dariusz

与家人出行
不满意：住宿条件和设施，清洁度
We have found this place bit strange. Staff have try to be nice but all looks bit fake. Dinning is really limited and we have been forced to order dinner 6 hours before dinner time. Dinning room is also special/ish/ no music but loud 30 years old telenovela has been played on TV. Night before our departure our dinner has been served but no one offers anything to drink, and waitresses just gone from restaurant so we have left after finished food. Bathrooms needs to refurbished , I have complained about falling towels dryer rail but they no bother to repair it during our stay. Definitely will not come back there Thank you anyway for your hospitality.
2023 年 9 月入住 3 晚
Edgar 于 2023年10月15日 的回复
Dear DariuszWe appreciate you taking the time to provide feedback about your recent visit to our establishment. We are genuinely sorry to hear about the aspects of your experience that left you feeling uncomfortable.Our staff strives to provide genuine hospitality, and we apologize if it seemed otherwise. Your feedback about the limited dining options, the early dinner ordering requirement, and the atmosphere in the dining room is noted. We value your input and will work on improving these aspects.Regarding the TV choice and the service during your last dinner, we apologize for any inconvenience. This is not reflective of our usual standards, and we're addressing this with our team.Your concerns about the bathroom have been noted, and we're committed to refurbishing and maintaining our facilities.We're disappointed to learn that you won't consider returning, but we appreciate your feedback, which helps us make necessary improvements. If you change your mind, we'd be grateful for another opportunity to serve you better in the future.Thank you for sharing your thoughts.

8/10 还可以

Annie

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
De tent was comfortabel . We moesten wel dinneren in de tuin fastfood en was niet zo schitterend zelfs niet aan te raden . Vettig en onverzorgd . Waarschijnlijk te weinig gasten om boven in het eigenlijke restaurant ( keuken) te koken . Wel veel flamingo’s
2023 年 3 月入住 2 晚

8/10 还可以

Expedia

与家人出行
满意：员工和服务，清洁度
I would try a different hotel next time
We stayed in the tent, however I think it was not comfortable with so many zippers, and there is no key. The beds and the bathroom were fine, but it was cold at night. The hotel is ok, although there was loud music until almost midnight and noisy people walking around at late night, which probably is not good for either people or animals, as the hotel is close to the lake, which is a bird sanctuary. Also, at breakfast we were assigned to a table, which we didn´t like, because we would have preferred to choose a different table.
2023 年 1 月入住 2 晚

10/10 超赞

Philip

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 2 晚

8/10 还可以

John

满意：清洁度、员工和服务、客房舒适度
Average
The place is ok, but the rooms are not in a good condition. They need to do something on the rooms and also have a tv please
2022 年 4 月入住 2 晚

4/10 很差

Adriaan

与配偶出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Beautiful setting but bad service and terrible food
2021 年 10 月入住 2 晚
sirville 于 2021年12月22日 的回复
Hello Adriaan...Sorry for the bad experience we will check on the concerned areas

10/10 超赞

Philip

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful space, amazing staff!!!
2021 年 8 月入住 3 晚
Regards, Collins. 于 2021年09月1日 的回复
Hi Philip; Thank you for the review Looking forward to hosting you again here at Sirville Lake Elementaita Lodge.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Literally on the side of the lake. Staff were very nice. Toilet issues in the first room but staff were nice enough to upgrade us.
2021 年 4 月入住 6 晚
collins 于 2021年04月17日 的回复
Karibu sana. Looking forward to hosting you again here at Sirville Lake Elementaita Lodge.

10/10 超赞

Nathaniel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing place and staff, perfect spot to relax and unwind.
2021 年 1 月入住 5 晚
collins 于 2021年02月11日 的回复
Thank you very much Mr. Ferraro for the review; it was a pleasure hosting you here at Sirville Lake Elementaita and we look forward to hosting you again and again.

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful place - bit noisy due to lots of children, but great for families! Otherwise nice local food, friendly staff and great views over the lake!
2020 年 12 月入住 1 晚
Bosire 于 2021年01月11日 的回复
Dear David, Thank you for your review and we consider your observation keenly, Coincidently you happened to be here on a busy season when we had most guests on holiday but in most cases we are serene. Will locate you a quiet Cottage next time you visit. Once again thank you for choosing Sirville Lake Elementaita Lodge as your holiday destination , looking forward to host again.

6/10 一般

真实旅客

团体旅客
满意：清洁度
不满意：住宿条件和设施，员工和服务
Great location, poorly managed
It's a nery nice place, nicely situated at the lakeside. Pool is good as are the rooms. But the place is very poorly managed. The food is mediocre, it takes very long to be served and the staff is adequately trained for their job. They are nice, but they take no interest to provide service. Lots of dishes on the menu are not available. Breakfast is the same every day. If they would put a professional manager in charge it could be a perfect place for a nice weekend.
2020 年 10 月入住 4 晚

8/10 还可以

Martine，Nanyuki

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful location and installations, and all is very very clean. It was too cool to swim but the pool is amazing. Dinner was just a little disappointing considering the pictures on the site (maybe because of reduced guests in these times), lamb ribs were basically bones with no meat, but all was well cooked. Bring your toiletries.
2020 年 10 月入住 1 晚

6/10 一般

Mads

与家人出行
满意：客房舒适度，清洁度
不满意：员工和服务
Personalet var for de flestes vedkommende meget langsomme. Stedets beliggenhed er fantastisk men der mangler virkelig en manager der kan få smilet på læberne af de ansatte.
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The view from the bar and pool was amazing and the location of the hotel breathtaking. The rooms were clean and the staff friendly. The only thing we did not like was the road down from the highway to the hotel.
2019 年 10 月入住 1 晚

8/10 还可以

Sitna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome
Good place for family with small kids. We enjoyed our stay. Perhaps the variety of food available could be increased in consideration of different tastes but what was available was very good. the staff are excellent. check in and check out was a breeze. the rooms had good views and were warm and cozy. wifi was not great but it didnt matter because it allowed us to talk more!
2019 年 10 月入住 2 晚
Peter 于 2019年10月11日 的回复
Dear Sitna, We appreciate for your feedback,we are glad your stay.We are working to improve

8/10 还可以

Jackie，Kampala, Uganda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked that it was right by lake Elementaita & it had steam, sauna, gym, swimming pool, aerobics classes & quad bikes
2019 年 4 月入住 2 晚
P 于 2019年04月25日 的回复
Dear Jackie, We appreciate for choosing us for the Easter Holiday,we are glad we met your expectations.

8/10 还可以

Ancuta

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 1 晚
Peter 于 2018年08月1日 的回复
We appreciate your feedback

8/10 还可以

Paul，Netherlands

满意：清洁度、员工和服务、客房舒适度
Beautiful location
Nice place to be. Beautiful lake view with many flamingos. Very friendly staff. Nice rooms with balcony. A place I like to go back.
2018 年 7 月入住 5 晚
Peter 于 2018年08月1日 的回复
Dear Paul, We appreciate for your feedback,we look forward to hosting you again.

6/10 一般

Dominic，Nairobi

满意：员工和服务，清洁度
Noise from a group of drunk ladies spoilt the peace for the night and the management seem to do nothing about it. Some minimal rules are necessary as the place is small and the huts are close to each other...
2018 年 7 月入住 2 晚
Peter 于 2018年07月17日 的回复
Dear Dominic, We appreciate your feedback,we apologize for the inconvenience during your stay.

10/10 超赞

Helen，Sevenoaka UK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful views of Lake Elementaita
Our stay here was so peaceful and enjoyable taking walks along the lake in the morning was so enjoyable. The staff were polite and helpful. breakfast was so tranquil eating outside on the patio whilst watching so many bird species arrive on the lake. It was busy at the weekends but through the week it was quiet. The food was delightful although the wait was quite long. We will be back and look forward to the warm welcome we received when we arrived. Thank you
2018 年 2 月入住 7 晚
n 于 2018年04月25日 的回复
It was our pleasure to host you. will review our kitchen modality to ensure food is prepared and delivered as fast as possible. thanks for pointing out this issue. hoping to see you once again. warm regards n

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lakeside hotel with nice views
Offers good value for money with a very good location right next lake elementaita. Although basic, rooms are very spacious and bedding comfortable. Ideal location for a getaway. Some aspects for improvement: management of the grounds and landscaping, phone are not availble in the rooms
2018 年 2 月入住 2 晚