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关于格洛斯特温德姆速 8 酒店的点评

2.5 out of 5
格洛斯特温德姆速 8 酒店
1200 Crescent Boulevard, Route 130 & Market Street, Gloucester City, NJ

点评

5.6
10 分 - 超赞。69 条好评，共有 615 条点评" "
8 分 - 还可以。134 条好评，共有 615 条点评" "
6 分 - 一般。152 条好评，共有 615 条点评" "
4 分 - 很差。123 条好评，共有 615 条点评" "
2 分 - 糟糕。137 条好评，共有 615 条点评" "

6.0/10

清洁度

6.4/10

员工和服务

5.0/10

服务设施

5.2/10

住宿条件和设施

5.0/10

环保

点评

8/10 还可以

P Chan，Hong Kong

满意：客房舒适度，员工和服务
Good and excellent
Good hospitality from the hotel management. Very nice and friendly. Breakfast was in good quality and always replenished at the right times. We stayed there for 6 nights and found ourselves undisturbed and refreshed! Will definitely return to stay there in future!

8/10 还可以

Mark

满意：员工和服务、服务设施、住宿条件和设施
No wash cloth towels other towels had stains
2024 年 5 月入住 1 晚

2/10 糟糕

Philip

满意：员工和服务
不满意：住宿条件和设施，清洁度
Needs a lot of work, repairs, some of the clients are a bit rough.
2024 年 5 月入住 1 晚

2/10 糟糕

Sally

与配偶出行
不满意：住宿条件和设施，清洁度
There is a strong smell of cigarettes and not clean. I was charged a $30 extra deposit just in case if I smoked. I then walked to the room as soon as opened the door the only thing I could smell is smoke. It made me so nauseous that I was about to through up.
2024 年 5 月入住 1 晚

6/10 一般

Linda

Ok place to stay
2024 年 4 月入住 1 晚

10/10 超赞

james

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
comfortable room, cheaper price, nice staff
2024 年 4 月入住 1 晚

10/10 超赞

james

满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice in the area
2024 年 4 月入住 1 晚

2/10 糟糕

Rose Ann

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
super 8 gloucester city 于 2024年04月14日 的回复
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of super 8, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 糟糕

Kenneth

满意：员工和服务
不满意：住宿条件和设施，清洁度
Dirty
2023 年 12 月入住 1 晚
super 8 gloucester city 于 2024年04月14日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

2/10 糟糕

Charlie

不满意：清洁度、员工和服务、住宿条件和设施
The room was dirty, linen on bed was dirty and had cigarette burns on the top vovrr
2024 年 3 月入住 1 晚
super 8 gloucester city 于 2024年04月14日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

2/10 糟糕

Dimitri

不满意：清洁度、员工和服务、住宿条件和设施
Horrible ne pas aller surtout en famille
2024 年 3 月入住 1 晚
super 8 gloucester city 于 2024年04月14日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

8/10 还可以

Sonia

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 2 月入住 2 晚
super 8 gloucester city 于 2024年04月14日 的回复
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.

2/10 糟糕

Raquel

不满意：清洁度、员工和服务、住宿条件和设施
N
2024 年 2 月入住 1 晚
super 8 gloucester city 于 2024年04月14日 的回复
We’re sorry you had a bad experience recently at our property. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback

4/10 很差

Stacey

2024 年 1 月入住 1 晚

10/10 超赞

Jessica

满意：清洁度、员工和服务、住宿条件和设施
It was a great time, no bother
2023 年 12 月入住 2 晚
super 8 gloucester city 于 2023年12月30日 的回复
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 超赞

Cinthia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
super 8 gloucester city 于 2023年12月30日 的回复
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.

4/10 很差

Brad

商务旅客
不满意：客房舒适度，住宿条件和设施
2023 年 11 月入住 1 晚
super 8 gloucester city 于 2023年11月30日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.

2/10 糟糕

Tramaine

不满意：住宿条件和设施，员工和服务
2023 年 11 月入住 1 晚
super 8 gloucester city 于 2023年11月30日 的回复
We’re sorry you had a bad experience. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.

8/10 还可以

真实旅客

与家人出行
满意：客房舒适度，员工和服务
不满意：住宿条件和设施
Beds were really comfortable. The room needs tlc and updating. Area was quiet. Great for one night stay.
2023 年 11 月入住 1 晚
super 8 gloucester city 于 2023年11月30日 的回复
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

4/10 很差

Anne-Marie

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Not clean, smelled bad Staff not helpfull (did not what to be there)
2023 年 11 月入住 1 晚
super 8 gloucester city 于 2023年11月30日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.

10/10 超赞

Cinthia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
super 8 gloucester city 于 2023年11月7日 的回复
Thank you for recognizing the great service provided by our staff and motel. We hope to see you soon, Safe Travels!

2/10 糟糕

steven

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dirty. Charged a $20 fee for early check in (1 hour early). But had to take it cash because they didnt even have the credit card machine on. Bathroom was disgusting.
2023 年 10 月入住 1 晚
super 8 gloucester city 于 2023年10月28日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

4/10 很差

Maribel

满意：员工和服务
不满意：清洁度
Dirty towels
2023 年 10 月入住 1 晚
super 8 gloucester city 于 2023年10月28日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

8/10 还可以

Blas

与家人出行
不满意：住宿条件和设施，清洁度
The area and the property on the outside are good. But the rooms need maintenance and deep cleaning. My room smelled as someone was smoking weed, although I asked for a non-smoking room.
2023 年 10 月入住 1 晚
super 8 gloucester city 于 2023年10月19日 的回复
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Super 8, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 糟糕

Nathan

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Completely awful, left after standing outside of the office in the cold for 20 Minutes because the door was locked for no reason.
2023 年 10 月入住 1 晚
super 8 gloucester city 于 2023年10月19日 的回复
Thank you for taking the time to share your review. We apologize for any inconvenience

4/10 很差

Jean carlos

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The mattresses had a very strong smell of urine, dirty sheets and dirty towels.
2023 年 9 月入住 1 晚
super 8 gloucester city 于 2023年10月19日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

4/10 很差

Reba

不满意：清洁度、服务设施、住宿条件和设施
Booked a nonsmoking room that smelled like an ashtray. Towels were dirty, burns on the bed covers, shower didnt drain, no tissues in room, barely any toilet paper and door didnt close properly. Overall I would not recommend this location for a stay.
2023 年 9 月入住 1 晚
super 8 gloucester city 于 2023年10月19日 的回复
Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize

2/10 糟糕

John Bogart

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not stay here unless you are desperate
This hotel was disgusting. Rooms were barely clean. Was supposed to be smoke free but you could see cigarette burns on the furniture and black marks on the drapes. The show curtain bar was falling off. This hotel is a disaster.
2023 年 9 月入住 1 晚
super 8 gloucester city 于 2023年10月19日 的回复
We’re sorry you had a bad experience recently our property. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.

4/10 很差

Typhynie

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was short with their answers, the walls in the bathroom were gross, and there was no trash can anywhere I the room.
2023 年 9 月入住 1 晚
super 8 gloucester city 于 2023年10月19日 的回复
We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

8/10 还可以

Marion

2023 年 9 月入住 1 晚
super 8 gloucester city 于 2023年10月19日 的回复
Thank you for positively rating your stay!

2/10 糟糕

Arthur

不满意：住宿条件和设施，清洁度
Dirty, stinky, absolutely no hot water
2023 年 8 月入住 1 晚
super 8 gloucester city 于 2023年10月19日 的回复
Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe

6/10 一般

真实旅客

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty hotel...never stay here
Very dirty and dilapidated condition. I could have a fungal infection...soggy bed, soggy chairs and damp floor.
2023 年 8 月入住 1 晚
super 8 gloucester city 于 2023年10月28日 的回复
We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

4/10 很差

Jessica

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
I would not recommend this property! It is not Wyndham quality!!
2023 年 7 月入住 1 晚
super 8 gloucester city 于 2023年10月28日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

2/10 糟糕

Marcus

不满意：清洁度、员工和服务、住宿条件和设施
No breakfast bar and no airport shuttle as advertised on Expedia. Shower had zero water pressure. On the plus side mattress and pillows were comfortable. Check in and check out process was brutally inefficient.
2023 年 6 月入住 1 晚
super 8 gloucester city 于 2023年10月28日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

2/10 糟糕

Krishna

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
DO NOT STAY HERE. This property advertises shuttle service to the Philadelphia International Airport and, when our flight arrived and we asked to be picked up, they told us they no longer do that. That added an extra $80 to our trip. The hotel facility was horrible!!! The room stunk. The floors were dirty, and there was trash in the trash can. The door to the bathroom was split apart and would not close. There were bedbugs that bit us. Need I go on? AVOID THIS PLACE.
2023 年 6 月入住 1 晚
super 8 gloucester city 于 2023年10月28日 的回复
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 糟糕

Renee

满意：员工和服务
不满意：住宿条件和设施，清洁度
This place was filthy and didn’t feel safe to stay there.
2023 年 6 月入住 1 晚
super 8 gloucester city 于 2023年10月28日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

6/10 一般

Aretha

与家人出行
不满意：住宿条件和设施，清洁度
Nothing
2023 年 6 月入住 2 晚

2/10 糟糕

Luke

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚

10/10 超赞

Heather

The workers were so diligent in making sure all the guests were happy
2023 年 5 月入住 3 晚

10/10 超赞

Kayleigh

2023 年 5 月入住 2 晚

4/10 很差

Amber

与家人及幼儿出行
不满意：员工和服务、服务设施、住宿条件和设施
No breakfast as advertised, no toilet paper or tissues in the room. Phone didn't work properly for the front desk, staff would not bring missing items. Stains on carpet and furniture, very must and smokey smell. Sink wouldn’t drain, bed decently comfortable, AC worked fine.
2023 年 5 月入住 1 晚

2/10 糟糕

Jermaine

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Not sure if it was the room I was given, but it was atrocious!! It smelled, the bed was sunk in, the chairs were soooo nasty! Never again
2023 年 3 月入住 2 晚

2/10 糟糕

jeffrey

4/10 很差

Thomas

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Go somewhere else
We had two rooms- both rooms had holes in doors. One sample of Soap in each bathroom looked like it was there for 10+ years. One room's bathroom had one roll of toilet tissue. There was a small bottle of hand sanitizer in bathroom next to soap dish. It looked like it was not used however there were brown "crusties" on the bottle. The liquid in the bottle was blue. It was not hand sanitizer. It was gross. Stains galore on furniture and beds. I was trying not to imagine from what the stains originated from. It was late after a concert or we would have drove the 3 hours home. It was our last resort because other places were booked. Worst hotel I ever stayed at. Look somewhere else.
2022 年 6 月入住 1 晚
rs 于 2022年07月2日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 很差

Nicholas

团体旅客
不满意：清洁度、服务设施、住宿条件和设施
Location was convenient, however it wasn’t very clean and the room next to us had its window broken out. Looked like it was broken into.
2022 年 6 月入住 1 晚
rs 于 2022年07月2日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 很差

Alma

与家人及幼儿出行
不满意：住宿条件和设施，清洁度
Overall it was dirty. The room was non smoker but still a weird smell. The desk was kind and helpful but will never return here.
2022 年 5 月入住 1 晚
rs 于 2022年07月2日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 很差

kolette

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was dirty, burn holes in the comforters. Hair in shower n sink. I found a crack pipe in my room and when I brought it to the managers attention he gave me a 20 back. I was charged $140. for a crappy room that was below sub par.
2022 年 5 月入住 1 晚
rs 于 2022年07月2日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 糟糕

margaret

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
it was plain awfull
2022 年 5 月入住 1 晚
rs 于 2022年07月2日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 糟糕

David

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Did not even stay after paying for room! Left after 5 minutes , the room was horrible
2022 年 5 月入住 1 晚
rs 于 2022年07月2日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

2/10 糟糕

Justin

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There is literally no one here to do our check in. Several customers are waiting outside at 1:15 AM. Totally unprofessional
2022 年 4 月入住 1 晚