Alles in allem einen sehr schönen Aufenthalt gehabt
Barbara
2022 年 2 月入住 2 晚
6/10 一般
Anne
与家人出行
2020年08月20日
满意:员工和服务,清洁度
不满意:客房舒适度
Petite chambre
Bon petit déjeuner.
Le 3e ligne au dessus du lit double n'est pas pratique, on se cogne dans l échelle.
Très bon accueil.
Anne
2020 年 8 月入住 1 晚
10/10 超赞
Bernhard
与家人出行
2020年07月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tolle Lage
Bernhard
2020 年 7 月入住 1 晚
8/10 还可以
真实旅客
2020年06月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 6 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2020年01月3日
满意:住宿条件和设施
不满意:清洁度、员工和服务、服务设施
Extremely slow check-in process, our room was only ready at 5:30pm, desk service was poor. Our room was not cleaned and towels were not replaced for 2 days. I needed to go down to the reception to ask for toilet paper. Staff has poor English knowledge. Food selection was below our expectations. At dinner, there was no table service for drinks, only a single and slow waitress at the bar with a long queue to get some drinks.
Hotel facility was good especially for skiing.
In general, great hotel but with very poor staff and service.
真实旅客
2019 年 12 月入住 4 晚
6/10 一般
Søren
2019年07月29日
满意:清洁度
Dårlig morgenbuffet
Dårlig morgenmadsbuffet, juice/vand varmt, æg/bacon koldt, ingen A/C på værelset - separat toilet, meget simpelt værelse - ret slidt
Søren
2019 年 7 月入住 1 晚
10/10 超赞
Heiko
2019年07月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Heiko
2019 年 7 月入住 1 晚
8/10 还可以
Sabine
2019年07月19日
满意:员工和服务、住宿条件和设施、客房舒适度
nice hotel in a very beautiful landscape
The area is very Beautiful and relaxing in the summer.
If you do not speak or understand German, communication is very difficult as English is not used by most employees.
I want to give the service a happy smiley mostly because of the lady it checked us out and the man who answered our questions and understood some English. But because of the language barrier, you felt a bit of trouble with the other employee.
the cleaning under the bed was extremely poor. as well as the floors in the room did not seem clean but the rest of the hotel was super.
There are children's playroom and outdoor football field, very nice place for children and adults with wellnes and sports activities.
all in all it was a good stay and the food was good but due to our lack of understanding in german and their in english we would choose another place for our winter holiday.