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"We had a fantastic stay at JW Marriott Surfers Paradise and would absolutely return. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. The check-in process was smooth, and we felt well looked after throughout our stay. The hotel itself is beautifully maintained, with a bright, relaxed atmosphere that makes it easy to unwind. Our room was spacious, very clean, and thoughtfully designed, with a comfortable bed and great views. Everything felt high quality without being overly formal. One of the standout features is the pool area, which is exceptional. The lagoon-style pool with the sandy beach and the saltwater fish experience really sets this property apart. It feels more like a resort than a city hotel, which made our stay feel like a true getaway. The location is also ideal—close enough to Surfers Paradise to access restaurants, shops, and the beach easily, but just far enough away to feel calm and quiet. Overall, this is a well-run hotel that delivers a premium experience without losing a personal touch. Highly recommended for couples or anyone looking for a relaxing escape on the Gold Coast."

"The bathroom floor was saturated the next morning but towels and a fresh bathmat were delivered promptly."

"5 minutes drive to supermarket Good breakfast buffet "

"great breakfast"

"The rooms were spacious,clean and welcoming..Staff were amazingly helpful and friendly "

"Sea view, great location. Good amenities and parking. "

"The staff were polite and helpful and i would recommend Voco to friends and family "

"so excited when I booked this property, it was higher price than most properties in surfers Paradise Gold Coast arrived. Everything is dated carpet in the hallways ice machines didn’t work the entire time on each floor bathrooms are a combination triangular Jacuzzi shower bathtub terrible open the mini bar fridge there’s dust mold not clean at all for the price. This place should be half the price. The only thing that saves this property are the ocean views from the ocean room which we booked. Staff is so so Summer wonderful but most don’t really care lastly departing on Sunday they have advertisements all over the hallways for a. c seafood buffet, unlimited champagne or beers for AU$110 when you get down to the buffet they tell you all the signs are wrong. It’s an additional $40 for the unlimited mimosas and beers loved our time.f the Gulf Coast, but probably would haver a property, especially for the high price"

"We were in the panoramic room on the 21st floor, huge wrap around balcony, the room almost felt like a 1 bedroom even though it’s a studio because of the layout. Spa bath easily fit two adults. Bed is fairly soft and so were the pillows, sheets were spotless so was the room itself. Daily housekeeping was a surprise to us. Super close to the tram and to the Q1. Deposit was $200 for a 2 night stay. Only thing I would say is I didn’t love how you could see the pool from the main foyer entry of the building. Even just some tinting on the windows or sheer curtains would help. "