公寓, 1 间卧室 | 起居区 | 40-英寸电视（配备数码频道）
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关于博瑞克佛瑞长滩度假村的点评

3.5 out of 5
博瑞克佛瑞长滩度假村
28 Northcliffe Terrace, Surfers Paradise, QLD

点评

8.2

很好

10 分 - 超赞。135 条好评，共有 312 条点评" "
8 分 - 还可以。109 条好评，共有 312 条点评" "
6 分 - 一般。37 条好评，共有 312 条点评" "
4 分 - 很差。24 条好评，共有 312 条点评" "
2 分 - 糟糕。7 条好评，共有 312 条点评" "

7.8/10

清洁度

8.2/10

员工和服务

8.0/10

服务设施

7.6/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

Tze Yee

与家人出行
满意：客房舒适度，清洁度
2023 年 4 月入住 3 晚
Kevin 于 2023年05月5日 的回复
Dear Tze Yee, Thank you for the perfect review and I look forward to welcoming you back in the future. Warm Regards,

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very old apartment, Washing Machine was broken for 2 days, needed extra charge to change another new room but found water dripping down from ceiling in early morning 6 AM.
2018 年 7 月入住 8 晚

10/10 超赞

YIU CHUEN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and big apartment with a fantastic seaview of the beach
2017 年 7 月入住 7 晚

10/10 超赞

真实旅客

Memorable stay with great views!
Requested higher floor and got 24/F! I was so thrilled for the great sea view. Made my stay at Gold Coast so memorable... We had 4 people living here for 3 nights. 2 toilets in the apartment and a spacious living room + open plan kitchen. 270 degree of view! Room condition and cleanliness was good for this room cost. Air conditioner was a bit weak in this hot summer day, cannot adjust room temperature for each room because it was a central air-conditioner. I would suggest closing the curtains in day time to cut off the heat. Nonetheless I still wholeheartedly recommend this hotel to my friends for its great view and great location.

10/10 超赞

mi，Hong Kong

满意：清洁度、住宿条件和设施、客房舒适度
房間漂亮又舒適
地點係旺中帶靜，旁邊是沙灘，車站只是五分鐘就到，唐人街行十分鐘就到，十分方便！ 下次會再入住！！！！

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Hassan

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
2024 年 3 月入住 6 晚
Kevin 于 2024年04月30日 的回复
Hi Hassan, Thank you for your positive review. Look forward to welcoming you back in the future. Warm Regards, Kevin

10/10 超赞

Maria

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great stay at BreakFree Longbeach. Beautiful location, awesome views from our apartment. Had everything we needed. Manager was really nice and ready to help. Loved the pools too.
2024 年 3 月入住 7 晚
Kevin 于 2024年03月27日 的回复
Hi Maria, Great to hear you enjoyed the views, location and apartment! Pleasure to be of assitance, and I hope to welcome you back on your next visit. Warm Regards, Kevin

6/10 一般

Alessio

与家人出行
The apartment was spacious with all features needed but quite dated. Comfortable stay but the quality can be improved.
2024 年 3 月入住 4 晚
Kevin 于 2024年03月15日 的回复
Hi Alessio, Thank you for your honest feedback. I am working with my apartment owner's to improve the general standards of our apartments. Warm Regards, Kevin

2/10 糟糕

Christina

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
The first apartments 2604 was old, outdated and filthy plus a large water leak in the master bedroom with rotted door frames and multiple other issues, got moved to another apartment 1005, marginally better but still lots of issues, will not be recommending to anyone or staying there in the future.
2024 年 2 月入住 7 晚
Kevin 于 2024年03月15日 的回复
Hi Christina, I'm sorry to hear your stay did not reach the expectations we both have for this property. I'm happy I was able to assist in moving you to an alternative apartment for your stay, but it seems this apartment was also insufficient. Thank you for the honest feedback, and I do hope you find your perfect stay next time. Warm Regards, Kevin

10/10 超赞

Leanne

与配偶出行
满意：服务设施
Perfect view from our appartment , however stayed it was a king bed , only a queen bed . Bathroom was dirty , 1 roll toilet paper , empty hand wash and shampoo , hair in the drain and mouldy grout in shower . Someone had stolen the hair dryer also . Magnificent staff on complex who attended to our requests . The amenities and staff were amazing
Kevin 于 2024年02月2日 的回复
Hi Leanne, Thank you for the constructive feedback and great review. I'm glad we were able to assist with the hair dryer at the time, and I will be looking in to the amenities, drains, and grout personally. Warm Regards, Kevin

8/10 还可以

GREGG

满意：住宿条件和设施
Onsite manager was exceptional. A views location, B- aircon,TV, furniture.
Kevin 于 2024年02月2日 的回复
Hi Gregg, Pleasure I was able to be of assistance during your stay. It was great to see you travelling and seeing the sights in that manner. I hope to definitely do that too one day. Warm Regards, Kevin

6/10 一般

Carmen

不满意：清洁度、服务设施、住宿条件和设施
Die Wohnung ist grosszügig in der Wohnfläche.. die Lage optimal, nah am Beach und nah genug am Geschehen. Nicht so gut, der veraltete und stinkende Spannteppich im Schlafzimmer und eher ältere Ausstattung. Mussten Raumsopay kaufen, um etwas angenehmen Geruch zu erzeugen.
2024 年 1 月入住 3 晚
Kevin 于 2024年02月2日 的回复
Hallo Carmen,Vielen Dank für Ihr Feedback und Ihre Bewertung. Ich werde mir mit meinem Team gezielt den Teppich anschauen. Ich arbeite derzeit mit dem Eigentümer dieser Wohnung zusammen und wir rüsten die Einrichtung langsam auf.Herzliche Grüße,Kevin

6/10 一般

GIULIANA

与家人出行
Good location although lots of traffic noise. Apartment was spacious but not maintained well. No air con in bedrooms made it difficult to sleep as it was hot. Couldnt get rid of body odour smell throughout the apartment
2023 年 12 月入住 4 晚
Kevin 于 2024年01月3日 的回复
Dear Giuliana, Thank you for your honest and detailed feedback regarding your stay. It seems there was issues with the rubbish chute on your level, which was causing a smell. Once alerted, my team has fixed the issue with an external contractor. I will be looking in to your comments regarding towels, AC, and the sliding doors. I do hope we get the chance to welcome you back in the future. Warm Regards, Kevin

8/10 还可以

Gerard

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Had a great 9 days, will be back.
2023 年 11 月入住 9 晚
Kevin 于 2023年12月1日 的回复
Hi Gerard, Glad to hear your enjoyed your stay and look forward to welcoming you back in the future. Warm Regards,

10/10 超赞

Graham

满意：住宿条件和设施，清洁度
Property was excellent had all that we needed. Would recommend to stay there again .
2023 年 11 月入住 7 晚
Kevin 于 2023年12月1日 的回复
Hi Graham, Great to hear your stay was excellent, and look forward to your next return stay. Warm Regards,

10/10 超赞

Karan

满意：客房舒适度，清洁度
Great location short walk to beach, river and shops. Room very spacious and clean, very comfortable. Check in with ease. Although not a fan of combination bath shower could not fault the water pressure, didn’t have to run around to get wet. Parking at property very convenient and secure.
2023 年 10 月入住 3 晚
Kevin 于 2023年11月9日 的回复
Dear Karan, Thank you for the perfect review! Great to hear you enjoyed the location, beach and facilities. Unfortunately the combination bath and showers was quite popular when this building was constructed, and thankfully they are slowly being changed as apartments get renovated.

10/10 超赞

Channon

与家人出行
满意：住宿条件和设施，清洁度
Absolutely LOVE this hotel! Manager was awesome! View was INSANE! I stayed for 3 nights and would definitely stay again 😊
2023 年 10 月入住 3 晚
Kevin 于 2023年11月9日 的回复
Dear Channon, Pleasure having you with us, and I look forward to having you back again.

8/10 还可以

Jane

满意：清洁度、服务设施、住宿条件和设施
A secure, professionally managed property with a nice pool area Did not like the construction work going on diagonally opposite the property at this time
2023 年 10 月入住 3 晚
Kevin 于 2023年11月9日 的回复
Dear Jane, Thank you for your positive review and kind words about the property and the management team. Unfortunately the development of the Surfers Paradise foreshore marches on with each year.

10/10 超赞

Justin

与家人出行
满意：住宿条件和设施，清洁度
Good place all round
2023 年 10 月入住 5 晚
Kevin 于 2023年11月9日 的回复
Dear Justin, Thank you for your perfect review. I hope we can welcome you back in the future.

8/10 还可以

Kabalan，Greystanes

Good place
2023 年 9 月入住 3 晚
Kevin 于 2023年10月12日 的回复
Hi Kalan, Thank you for the positive review, and I hope to welcome you back in the future. Warm Regards,

8/10 还可以

Rochelle Ann

满意：清洁度
2023 年 8 月入住 5 晚
Kevin 于 2023年10月12日 的回复
Hi Rochelle Ann, Thank you for the positive review and i hope to welcome you back in the future. Warm Regards,

10/10 超赞

Margaret

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
We had an amazing view from 25th floor. Lorikeets visit for hand feeding on balcony.
2023 年 8 月入住 2 晚
Kevin 于 2023年08月8日 的回复
Hi Margaret, Those lorikeets are so tame, it's strange to think they are wild. Glad you had a good time and hope to welcome you back in the future.

10/10 超赞

Gregory

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We had the best stay that I can remember! Kevin who runs the place is brilliant and his customer service is second to none! The place is in really nice condition and even in Winter you can get in the pool, or even the warm indoor pool! What's not to like!
2023 年 7 月入住 4 晚
Kevin 于 2023年08月8日 的回复
Hi Greg, Thank you for your kind words. It was a pleasure to have you, and it's nice to hear you enjoyed your stay.

6/10 一般

Graeme

2023 年 7 月入住 9 晚

10/10 超赞

Leanne

2023 年 4 月入住 10 晚

10/10 超赞

Nigel James

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Good place to stay. Noise from adjacent construction was nauseating - seriously Tom Tate needs to stop builders from starting work at 6.00am, especially with jack hammers and pile drivers!!!!
2023 年 7 月入住 5 晚
Kevin 于 2023年08月8日 的回复
Hi Nigel James, Thank you for your perfect review! Unfortunately construction sound seems to be a common thing along the esplanade at the moment due to the number of buildings under construction. Good to hear you had a good stay and I look forward to welcoming you back.

10/10 超赞

Hazel Davina Marion，point cook

满意：清洁度、服务设施、住宿条件和设施
Fantastic stay. Lovely staff.great place
2023 年 7 月入住 5 晚
Kevin 于 2023年08月8日 的回复
Hi Hazel, Thank you for choosing Breakfree Longbeach, and the kind words about your recent stay and the team. Look forward to welcoming you back in the future.

10/10 超赞

Ian

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Manager Kevin was fantastic.I arrived early.no problem with early check in.He was Available 24/7.Pools indoor & out,Gym,BBQ all great.Ocean views great,some construction going on nearby but not disruptive or too noisy.Northcliffe surf club,Longboards eatery & bar nearby.Easy 5 min stroll on boardwalk to cafes,etc in surfers.Light rail 2 min walk.
2023 年 6 月入住 9 晚
Kevin 于 2023年07月4日 的回复
Hi Ian, Great to see you enjoyed your time here at Breakfree Longbeach. Glad I could be of assistance, and hope to welcome you back in the future.

10/10 超赞

Scott

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The property was perfect for our needs as a famoly of 4. The staff and especially Kevin the manager, were fantastic. The closeness of the beach and the accessibility of the surfclubs suited our water loving family
2023 年 5 月入住 10 晚
Kevin 于 2023年07月4日 的回复
Hi Scott, Thank you for the positive review!Our location and proximity to the surf club are always quite popular feature here at Longbeach. Glad to hear I could be of assistance during your stay!

6/10 一般

Lee-Anna

满意：清洁度
不满意：住宿条件和设施
There was two portable air conditioners. One in the kitchen and one in the main bedroom. They look like main fixtures so it doesn’t look like they are going to fix the Airconditioning anytime soon.
2023 年 2 月入住 1 晚
Kevin 于 2023年04月17日 的回复
Hi Lee-Anna, Thank you for taking the time to provide feedback on our apartments. We are currently working with the owner of this apartment to get the AC system upgraded. We currently have a portable system in place, which is not ideal. Warm Regards,

4/10 很差

Matt

与配偶出行
不满意：住宿条件和设施，清洁度
Great views and great location but unfortunately that’s where any positives end. I can’t speak for all rooms but the one I was in was old, dirty and rundown. The lights in the bathroom were faulty and only worked half the time. There were crumbs throughout and all over the balcony, the couches were very dirty and the rug was stained all over. There was a loud vibrating noise in the bedroom from some kind of motor every 30 seconds so quite literally impossible to sleep. There was also no aircon in the main room just the bedroom which made it uncomfortable to sit in. No wifi available either when the website said there was. Very disappointing. Wouldn’t recommend for the price.
2023 年 3 月入住 3 晚
Kevin 于 2023年04月17日 的回复
Dear Matt, I'm sorry to hear your stay did not go as planned. I am currently working with my owners to improve all my apartments. The apartment you stayed in has recently been repainted following your review. I will look in to the rug and couches myself. Warm Regards,

2/10 糟糕

Diana

团体旅客
不满意：清洁度、服务设施、住宿条件和设施
The property is not in the condition you see in the photos. Don’t fall for it. The furniture is old and broken. Kitchen cabinet and drawer were super dirty and the price they charge for the poor accommodation is ridiculous!!
2023 年 1 月入住 7 晚
Kevin Nissen 于 2023年02月28日 的回复
Dear Diana, I'm sorry to hear your stay did not reach the expectations we both have for this property. I will personally look in to the furniture and kitchen cabinet / drawers myself.

10/10 超赞

Alexander

满意：住宿条件和设施，服务设施
Great views
2023 年 1 月入住 14 晚
Kevin 于 2023年02月1日 的回复
Dear Alexander, Thank you for your perfect review!Look forward to welcoming you back in the future. Warm Regards, Kevin

4/10 很差

John

不满意：客房舒适度
Very tired apartment 702 but great location
Unfortunately the bed springs were broken - the bed was obviously very old. I reported it but I’m sure many others would have done before us, with no replacement happening. I slept on the lounge! Air conditioner was very noisy and needs repair - was noisy enough to wake us from deep sleep every hour or so.
2023 年 1 月入住 4 晚
Kevin 于 2023年02月1日 的回复
Dear John, Thank you for taking the time to provide such an informative review. I will be looking in to these issues personally and see if these items can be resolved. Warm Regards, Kevin

10/10 超赞

Nicholas

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Would definitely stay at BreakFree Longbeach again. We received some lovely refreshments in the room on arrival. It was clean and tidy. The view was lovely. It was only a short walk up to the dining and shopping precinct. The reception staff at the property were very helpful.
Kevin 于 2023年01月31日 的回复
Dear Nicholas, Thank you for the perfect review. I'm glad you enjoyed your stay and the team were able to be of assistance. Warm Regards, Kevin

10/10 超赞

Hilda

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The ocean view was magnificent
Kevin 于 2022年12月30日 的回复
Hi Hilda, Thank your for your perfect review!I'm glad you enjoyed the view, and look forward to welcoming you back in the future. Warm Regards, Kevin

8/10 还可以

Susanne

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Great location and views. Amenities in apartment were good excep except for the lack of air con in the main bedroom. Convenient location and good for families.
Kevin 于 2022年12月30日 的回复
Hi Susanne, Thank you for taking the time to write a positive review. I'm glad you enjoyed the views and location during your stay. Unfortunately not all of our apartments have air-conditioning, which we are working through with our owners to upgrade. Your particular apartment had ducted air conditioning which should have been sufficient to cool the master bedroom as well. I will look in to this issue, so thank you for letting me know. Warm Regards, Kevin

10/10 超赞

Xie

与家人及幼儿出行
满意：住宿条件和设施，清洁度
Convenience location, friendly staff. Good size rooms for family.
2022 年 12 月入住 4 晚
Kevin 于 2022年12月30日 的回复
Hi Xie, Thank you for your perfect review!I'm glad to see you enjoyed the location and service during your stay. Look forward to welcoming you back in the future. Warm Regards, Kevin

10/10 超赞

Hallie

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
It was like having a little house. Like a home away from home. It was absolutely stunning views as well as the rooms
2022 年 11 月入住 5 晚
Kevin 于 2022年11月24日 的回复
Dear Hallie, Thank you for lovely review. I'm glad to hear you found your home away from home. Look forward to welcoming you back in the future.

10/10 超赞

Mike and Liz

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The unit we stayed in was clean and had all you need for a relaxing break. It is easy walking distance to Cavil Ave, shopping ,restaurants and the beach. The view of the ocean and the sea breeze was great. The property manager was friendly and helpful. The price was affordable . We will be back for sure😎.
2022 年 11 月入住 3 晚
Kevin 于 2022年11月23日 的回复
Dear Mike and Liz, Thank you for taking the time to post such a lovely review. I'm glad to see you enjoyed our location and ocean views, and look forward to welcoming you back in the future.

10/10 超赞

Gavin

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Anszing locations, good view and the staff were extremely helpful and friendly. Thank you!
2022 年 8 月入住 5 晚
Kevin 于 2022年09月1日 的回复
Hi Gavin, Thank you for taking the time to provide a perfect review! Our location and views are great, and I particularly appreciate your kind words about the team. Look forward to welcoming you back in the future.

4/10 很差

真实旅客

与家人出行
不满意：客房舒适度，清洁度
Not what we expected
Apartment size was great. Cleaning of the room was terrible and there is a really bad smell in the kitchen cupboards which was making the room smell when doors were closed. No A/C in the room and we were only advised when we checked in. No blankets provided and we weren't able to get an extra pillow when we asked (only one each provided on the queen bed). Seemed like a work in progress, painting and new blinds and carpet but not finished. Outdoor pool and spa were awesome. The person on reception was very pleasant and helpful.
2022 年 4 月入住 3 晚

6/10 一般

Shelley

Property is very run down. Mould around bath. needs painting. Air conditioning not working. Have been coming here for 30 years- worst Ive seen the place- sorry
2022 年 3 月入住 3 晚

10/10 超赞

Tiayana

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Liked the pool area, the apartment had a great view, really close to the beach, a little far of a walk from supermarket/shops
2022 年 2 月入住 5 晚

8/10 还可以

Alexander

与配偶出行
满意：住宿条件和设施，服务设施
Nice family environment, large rooms, beds uncomfortable though
2022 年 1 月入住 7 晚
Kevin 于 2022年02月2日 的回复
Hi Alexander, Thank you for your positive review of Breakfree Longbeach. I will be looking in to your comments regarding the beds. Look forward to welcoming you back in the future.

10/10 超赞

geoff

2021 年 12 月入住 3 晚

10/10 超赞

Kylie

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Plenty of space in our 2 Bedroom Apartment. We all had a very pleasant and comfortable experience, it was very close to all amenities. I would definitely recommend staying at Breakfree Long Beach. We will be back to stay in the future.
2021 年 10 月入住 3 晚
Adi 于 2021年10月26日 的回复
Dear Kylie, Thank you for the lovely feedback. Hope to see you again in the near future. kind regards

6/10 一般

真实旅客

满意：服务设施
不满意：住宿条件和设施
The unit was very tired. All the sliding doors leaked wind air, the ducted air-conditioning didnt heat, the only RC air was in the main bedroom and the external motor was also inside with a box made around it so the vibrating and hum was so annoying you couldn't have it on. Blind on the living area windows were all see through so neighbours could look in Very disapointing stay.
2021 年 7 月入住 10 晚

4/10 很差

真实旅客

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Great view but apartment is cheaply furnished and appointed. It is quite run down in parts. Kitchen and bathrooms have been renovated in the last 10 years but the rest looks like it hasn't been touched in a very long time. The carpet in the bedrooms was particularly disgusting.
2021 年 6 月入住 3 晚